2023 GMC Yukon: backup camera failure

Filed Feb 10, 2026 · Electrical · MI

Rear camera for in cabin rear view is improperly sealed for cold weather and constantly fogs which renders the camera worthless. I was also sent brand new side lights from gm that were improperly sealed and built condensation them after a month or two.

Filed May 12, 2025 · Driver assistance, Electrical · TX

I am experiencing ongoing issues with the infotainment system in my vehicle, which has remained unresolved despite multiple service visits. The system frequently blacks out, reboots while driving, and fails to function entirely at times, for days at a time. This is more than an inconvenience — it presents several serious safety concerns, including: •Loss of the rearview camera and parking assist features, making reversing hazardous. •Inability to access hands-free calling and navigation, increasing the risk of driver distraction and noncompliance with hands-free driving laws. •Disruption of access to climate controls and safety alerts that are routed through the infotainment system. •Frequent system crashes while driving, which divert my attention from the road. These issues compromise both the safety and usability of the vehicle, and I am requesting immediate action to resolve the problem under warranty.

Filed Apr 17, 2025 · Electrical, Engine · PA

Approximately 14’000 miles we were told a rod went through the engine. Our vehicle failed at a high rate of speed leaving myself, wife, and 2 young children to pull off a major highway and call for police to help slow traffic. This happened while driving 70 mph on the highway. The only warning we received was when the car went from “D” drive to “N” neutral on the highway. Fortunately, we had enough time to pull to the side of the road before complete engine failure. GMC road side was not helpful. We were told we would have to find a ride home over an hour away, and when our ride arrived, so did the tow truck. Then, they had to drag the vehicle onto the flatbed because the tow truck company did not have the unlocking device for the wheels. Upon getting it to our house, the tow truck company had to rock our vehicle off the bed! We were not able to tow it where we purchased it. We either had to tow it to the nearest GM dealer or our house. We chose our house because the nearest GM dealer from where we broke down would've been over an hour away from our house. Our second engine failed 2200 miles later while my wife was sitting at a light in a busy intersection. The car again went from “D” to “N,” and it was immovable. The cops had to be called because the tow company couldn’t come fast enough. We were towed out of the intersection, but I waited over 5 hours with several dropped tows for a tow company. That occurred on my birthday. We are now on our third engine, and GMC wouldn’t warranty the engine. Our brand new tires went at 32,000 miles because GMC could not confirm or deny that rocking our vehicle on and off the flatbed three times didn’t affect the alignment. The front two tires inside tread was worn. I was told the tires from the factory are 50+ thousand mile tires. We barely got 32,000 miles. We’ve had multiple issues with electronics, back up camera, and media package. The Lemon Law won’t cover us because our first engine did not fail before 12,000 miles.

Filed Feb 7, 2025 · Driver assistance · 800 miles · FL

The contact owns a 2023 GMC Yukon. The contact stated that while reversing, the rearview camera failed to display an image, compromising the back-over prevention system. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the federal safety agency Hotline for assistance. The failure mileage was 800.

Filed Dec 19, 2023 · Driver assistance, Visibility · TX

Brand new vehicle, at about 5k miles the backup camera went out in April 2023. It is now December of 2023 and I have not had any sort of resolution. I have 3 children ages 2, 4 and 5 and it is very concerning for me and my wife to not have a backup camera especially at night.