On multiple occasions the center screen has been non operational when we start the car and just shows a black screen. The volume knob and screen power button are non-responsive. When this occurs the backup camera is inoperable, which is mandatory safety equipment. the HVAC also cannot be adjusted which could cause a windshield fogging condition which is a safety concern. The vehicle has been to the dealer 3 times for screen problems and the issue has not been resolved. When this occurs the problem persists for a few ignition cycles or for up to a couple of days and then will start functioning again. We have not been able to determine any specific condition that is causing the failure.
GMC Yukon backup camera problems
15 of the 5,036 owner complaints about the GMC Yukon describe backup camera failure, most of them for the 2023 model year.
- owner complaints
- 15
- worst model year
- 2023
Is there a fix? There are 4 recalls for this area of the car. See below
By model year
- 20261
- 20252
- 20242
- 20235
- 20221
- 20171
- 20153
Often reported together
What owners say
**Incident / vehicle info:** - **Year / Make / Model:** 2026 / GMC / Yukon (Elevation) - **Date incident began:** ~mid-March 2026 - **Odometer / mileage:** under 1,000 - **Component:** Back Over Prevention: Rearview Camera (and/or Electrical System / Visibility) - **Crash? Fire? Injuries? Deaths?** No / No / No / No - **Vehicle still owned:** Yes - **Dealer or manufacturer contacted?** Yes — servicing dealer Rick Hendrick City Chevrolet (Charlotte); GM Customer Care cases 101763052 and 102071761 - **Description (paste this — ~1,700 characters, under the ~2,000 limit):** My 2026 GMC Yukon Elevation experiences intermittent total failure of the center infotainment/display screen, beginning around mid-March 2026. The failure is heat-related and intermittent: the screen functions on cool days, and on hot days it fails the vast majority of the time, unpredictably, after the vehicle heat-soaks in the sun. When it fails, the entire screen goes dark and I lose the backup camera and surround-view cameras, all HVAC/climate controls, audio, navigation, and most secondary controls. Steering, brakes, and engine are unaffected. This creates two safety hazards. First, loss of the rearview camera image eliminates rear visibility when backing — the exact risk FMVSS 111 is intended to prevent — raising the chance of a backover crash. Second, loss of all climate control in extreme heat endangers occupants in North Carolina summer temperatures, and a blank, unresponsive screen is a driver distraction. Here's everything in copy-paste form for the federal safety agency complaint. **VIN:** 1GKS2BKD1TR227930 **Incident / vehicle info:** - **Year / Make / Model:** 2026 / GMC / Yukon (Elevation) - **Date incident began:** ~mid-March 2026 - **Odometer / mileage:** under 1,000 - **Component:** Back Over Prevention: Rearview Camera (and/or Electrical System / Visibility) - **Crash? Fire? Injuries? Deaths?** No / No / No / No - **Vehicle still owned:** Yes - **Dealer or manufacturer contacted?** Yes —
My 2025 GMC Yukon's infotainment system has repeatedly failed. The huge center screen frequently goes black upon starting the car. Once the screen goes black you are unable to control literally dozens of the vehicle's features including but not limited to climate controls, safety features, heated/ventilated seats, gps, lane assist, the radio, no backup camera, etc. When the screen blacks out, the vehicle automatically turns the heat on to 76 degrees every single time and blows hot air from the front windshield defogger vents only. The list of features controlled by the touch screen is quite enormous. I have taken the vehicle to the GMC dealer four (4) times for software updates, none of which solved the problem and they have admitted they have no fix for this issue. The issue is widespread, as I have encountered literally hundreds of owners online like myself dealing with the very same problem; brand new cars that just do not work. GMC has done absolutely nothing to get to the bottom of this.
Rear camera for in cabin rear view is improperly sealed for cold weather and constantly fogs which renders the camera worthless. I was also sent brand new side lights from gm that were improperly sealed and built condensation them after a month or two.
The forward collision automatic breaking sensor has already failed with only 15,000 miles. As well as the backup camera - it has already been replaced once
I am experiencing ongoing issues with the infotainment system in my vehicle, which has remained unresolved despite multiple service visits. The system frequently blacks out, reboots while driving, and fails to function entirely at times, for days at a time. This is more than an inconvenience — it presents several serious safety concerns, including: •Loss of the rearview camera and parking assist features, making reversing hazardous. •Inability to access hands-free calling and navigation, increasing the risk of driver distraction and noncompliance with hands-free driving laws. •Disruption of access to climate controls and safety alerts that are routed through the infotainment system. •Frequent system crashes while driving, which divert my attention from the road. These issues compromise both the safety and usability of the vehicle, and I am requesting immediate action to resolve the problem under warranty.
Approximately 14’000 miles we were told a rod went through the engine. Our vehicle failed at a high rate of speed leaving myself, wife, and 2 young children to pull off a major highway and call for police to help slow traffic. This happened while driving 70 mph on the highway. The only warning we received was when the car went from “D” drive to “N” neutral on the highway. Fortunately, we had enough time to pull to the side of the road before complete engine failure. GMC road side was not helpful. We were told we would have to find a ride home over an hour away, and when our ride arrived, so did the tow truck. Then, they had to drag the vehicle onto the flatbed because the tow truck company did not have the unlocking device for the wheels. Upon getting it to our house, the tow truck company had to rock our vehicle off the bed! We were not able to tow it where we purchased it. We either had to tow it to the nearest GM dealer or our house. We chose our house because the nearest GM dealer from where we broke down would've been over an hour away from our house. Our second engine failed 2200 miles later while my wife was sitting at a light in a busy intersection. The car again went from “D” to “N,” and it was immovable. The cops had to be called because the tow company couldn’t come fast enough. We were towed out of the intersection, but I waited over 5 hours with several dropped tows for a tow company. That occurred on my birthday. We are now on our third engine, and GMC wouldn’t warranty the engine. Our brand new tires went at 32,000 miles because GMC could not confirm or deny that rocking our vehicle on and off the flatbed three times didn’t affect the alignment. The front two tires inside tread was worn. I was told the tires from the factory are 50+ thousand mile tires. We barely got 32,000 miles. We’ve had multiple issues with electronics, back up camera, and media package. The Lemon Law won’t cover us because our first engine did not fail before 12,000 miles.
- Rearview camera system (backup camera) which is malfunctioning increasing risk of a collision and safety concern. - Yes it can be available for inspection upon upon request. - Problem was reported to dealer 4/15/25 for inspection on 4/24/25 - Vehicle has not been reported to manufacturer, police, insurance representatives as it is scheduled to be checked by GMC dealer who claims there are no outstanding recalls on vehicle when it is the same known problem on other 2022 GMC Yukons (SLT) and others. - No warning lights appeared prior to camera malfunctioning.
The contact owns a 2023 GMC Yukon. The contact stated that while reversing, the rearview camera failed to display an image, compromising the back-over prevention system. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the federal safety agency Hotline for assistance. The failure mileage was 800.
1 Adaptive cruise stopped me several times for no reason as there was nothing on the interstate and the weather was clear. This was very jarring at 80 miles per hour on the interstate created a hazardous and dangerous driving condition as cars were all around, almost was rear-ended. 1a Adaptive cruise started all the sudden when I was stopped at an intersection almost caused a wreck, as soon as I took my foot off the break it speed up, but I was able to veer off and break several more times. The adaptive cruise should automatically go off when the brakes are applied. 1b Cruise control will not activate sometimes (it is intermittent). 2 Sensors do not work properly and do not go off to warn if I have driven to close to something, this has happened several times after I became aware of it and after front bumper was damaged. 2 Garage door opener works sometimes, this means I have to get out unlock the house go shut the garage door and relock the house... very unsettling. 3 Android Auto goes out continuously and will not reconnect even though the maps are still on my phone and everything is setup correctly. This also creates a hazardous condition when driving on the highway in unfamiliar areas causing me to miss turns and unable to navigate through traffic. 4 Seat, adjustable setting does not work when entering the vehicle, only upon exit. 5 Mirrors do not automatically fold when parking the vehicle as they did when I purchased the GMC. 6 Rearview camera doesn't turn off automatically after reverse parking has to be done manually while driving. There are so many issues with this vehicle. I have serious concerns with the safety of this Yukon. I have filed a lemon law with GM on the Yukon. The GM representative Lied in the abrtration stating there was a recall that would fix these issues....The dealer was notified within a week of the purchase but had me wait until GM had a software fix.... They stated the software update should take care of all the issue
Related recalls
Electrical system: ignition
- What is wrong
- General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.
- Risk
- If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.
- Remedy
- GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1‑800‑458‑8006 (Cadillac), 1‑800‑222‑1020 (Chevrolet), or 1‑800‑462‑8782 (GMC). GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts.
Recall number 14V827000 · Recall details
Electrical system
- What is wrong
- General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
- Risk
- If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
- Remedy
- GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1‑800‑521‑7300 (Buick), 1-800-458-006 (Cadillac), 1‑800‑222‑1020 (Chevrolet), and 1‑800‑462‑8782 (GMC). GMs number for this recall is 14515.
Recall number 14V614000 · Recall details
Electrical system
- What is wrong
- Gm is recalling certain model year 2006-2009 buick, lucerne; cadillac dts; hummer h2; model year 2008-2009 buick enclave; cadillac cts; model year 2007-2009 cadillac escalade, escalade esv, escalade ext; chevrolet avalanche, silverado, suburban, tahoe; gmc acadia, sierra, yukon, yukon xl; saturn outlook; and model year 2009 chevrolet traverse vehicles equipped with a heated washer fluid system (hwfs). A recall was implemented in 2008 to add a fuse to the control circuit harness to address the potential consequences of a printed circuit board (pcb) electrical short. However, there have been new reports of thermal incidents on hwfs modules after this improvement was installed. These incidents resulted from a new failure mode attributed to the device's thermal protection feature. The significance varies from minor distortion to considerable melting of the plastic around the hwfs fluid chamber.
- Risk
- It is possible for the heated washer module to ignite and a fire may occur.
- Remedy
- Dealers will permanently disable and remove the heated washer fluid module. An updated page for the owner manual will be provided and inserted in the owner manual to document that the feature has been permanently disabled and removed from the vehicle. The safety recall began on june 11, 2010. Owners may contact buick at 1‑866‑608‑8080, cadillac at 1‑866‑982‑2339, chevrolet at 1‑800‑630‑2438, saturn at 1‑800‑972‑8876, gmc at 1‑866‑996‑9463 and hummer at 1‑800‑732‑5493 or at the owner center at www.gmownercenter.com.
Recall number 10V240000 · Recall details
Electrical system
- What is wrong
- Gm is recalling 857,735 my 2006-2008 buick lucerne; cadillac dts; hummer h2; my 2007-2008 cadillac escalade, escalade esv, escalade ext; chevrolet avalanche, silverado, suburban, tahoe; gmc acadia, sierra, yukon, yukon xl, saturn outlook; and my 2008 buick enclave vehicles equipped with a heated wiper washer fluid system. A short circuit on the printed circuit board for the washer fluid heater may overheat the control-circuit ground wire.
- Risk
- This may cause other electrical features to malfunction, create an odor, or cause smoke increasing the risk of a fire.
- Remedy
- Dealers will install a wire harness with an in-line fuse free of charge. The recall began on september 12, 2008. Owners may contact buick at 1‑866‑608‑8080; cadillac at 1‑800‑982‑2339 or http://www.cadillac.com; chevrolet at 1‑800‑630‑2438; saturn at 1‑800‑972‑8876 or http://www.saturn.com, gmc at 1‑866‑996‑9436; or hummer at 1‑800‑732‑5493; or through their website at http://www.gmownercenter.com .
Recall number 08V441000 · Recall details
Questions about the GMC Yukon backup camera
Which GMC Yukon years have backup camera failure problems?
The model years with the most reports are 2023 (5 complaints), 2015 (3 complaints) and 2024 (2 complaints).
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