This is a supplemental report to my original complaint (the federal safety agency ID XXX) regarding my 2024 GMC Yukon (VIN [XXX]). I am providing additional detail: prior to GM's recall being issued, I contacted Hatchett Buick GMC by phone and visited in person on multiple occasions reporting engine sputtering, stalling, hesitation, and total loss of power and electrical shutdown while driving. I was repeatedly told these were minor issues not affecting anyone and not to worry about them. As a result, the vehicle was not formally serviced for these issues until September 2025 — roughly three months after the recall was finally announced, more than a year after I purchased the vehicle. Since that recall repair and a subsequent "best guess" repair performed by GM technicians (their own description, not mine), the vehicle continues to sputter, hesitate, stall, and intermittently lose power. I have ongoing safety concerns driving this vehicle INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2024 GMC Yukon: sudden loss of power
10 of the 106 complaints about the 2024 GMC Yukon describe sudden loss of power.
- owner complaints
- 10
- of this car's complaints
- 9%
- recalls
- 1
Sudden loss of power by model year
What owners say
This report documents two separate safety incidents involving the same vehicle that occurred on different dates. Approximately one month prior to the most recent incident, while driving my young children to school, the vehicle experienced a sudden and severe loss of braking effectiveness while in motion. I was unable to stop normally at stop signs and had to roll through and roll to a stop. I was required to press the brake pedal fully to the floor to slow the vehicle, and even then braking response was significantly reduced and not functioning as designed. The engine remained running and the vehicle could still accelerate. After stopping and restarting the vehicle, braking function temporarily returned. On a later date, while again transporting my children, the vehicle experienced a complete loss of power while driving. The vehicle abruptly shut down while in motion. I was unable to accelerate and experienced loss of power assisted braking. The vehicle only came to a stop after coasting. Following this shutdown, a burning or melted plastic odor was present. The vehicle was later towed and inspected by a dealership. The battery was replaced; however, this did not resolve the issue. After the battery replacement, the vehicle later hesitated to start again. The exact cause of these failures remains unknown. These incidents occurred without warning and represent serious safety critical failures involving braking and propulsion systems. Both incidents placed my children, myself, and other motorists at risk. Had either event occurred on a highway or heavily trafficked roadway, there would have been little to no ability to safely slow or stop the vehicle, creating a significant risk of collision or serious injury. Due to these events, I no longer feel safe operating this vehicle and have stopped driving it. The vehicle remains available for inspection.
Driving down the inter state lost power and RPM raised, oil light came on and said to shut off. We checked the oil it was fine. Got back on the road then a knocking started and the vehicle shut off. I tried to start again and it wouldn’tand hour or so later it started and was knocking bad, I turned it back off. called tow truck driver to have it towed to the dealership.
While driving on the interstate, I felt the engine "slip". Immediately afterwards, I heard a load knocking noise from under the hood, the check engine light came on, and the vehicle lost power. I was able to pull off the interstate. Called a towing company and got the vehicle towed to a GMC dealer. The dealership diagnosed the vehicle and noted a critical issue with the engine and transmission. Dealership recommends engine replacement. Vehicle is less than a year old with 15,400 miles on the odometer. This particular vehicle is not impacted by the GMC recall on their engine, however is has the same engine failure.
I am the owner of a 2024 GMC Yukon (VIN: [XXX] ), purchased from Hatchett Buick GMC on [XXX]. This vehicle was purchased at a high price with the expectation that it would provide reliability and keep my family safe. Unfortunately, that is clearly not happening. The Yukon continues to suffer from severe power loss that neither the dealership nor GM technicians have been able to diagnose or repair. In addition, this vehicle is subject to an unresolved engine recall, further undermining safety and confidence in the vehicle. Multiple times while driving I have had total power loss with no warning or indicators of this happening through lights or warnings on the vehicle. This is separate from the engine recall issues I am currently experiencing as well. While driving the Yukon will lose all electrical power. The vehicle is still currently at the dealership trying to be diagnosed. It has been 2 weeks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I am the owner of a 2024 GMC Yukon Denali/AT4-T1, currently subject to GM Program #N252494000 for the L87 Engine Loss of Propulsion engine defect that can cause sudden engine failure, loss of power, and safety hazards. My vehicle has approximately 18,000 miles and is my primary mode of transportation. GM has informed me that I cannot request an immediate inspection and that they are randomly selecting affected vehicles for inspection without a clear timetable. This means I must continue driving a vehicle with a known safety defect that could fail at any moment — creating an unreasonable risk for myself, my passengers, and others on the road. My dealership has confirmed they cannot perform the inspection until GM activates my VIN in their system. No estimated timeframe has been provided. Given the severity of the defect and the potential for catastrophic failure without warning, I respectfully request that the federal safety agency investigate GM’s phased approach to inspections and determine whether this practice is consistent with the safety obligations under 49 U.S.C. Chapter 301 and related regulations. I also request guidance on how I can have my vehicle inspected immediately to mitigate risk. Thank you for your attention to this matter.
While driving down the interstate the vehicle lost power without warning and gave a command to "press start to resume" tried to do that but nothing happened. Eventually we were able to get over to the shoulder of the interstate which was super busy in Atlanta. Once we stopped, we shut off the vehicle and it started back up, and we proceeded to get back on the interstate, when the same thing happened. We stopped again, waiting a few minutes and were able to get back on the interstate and complete out trip without any issues. 3 days later while driving on the interstate again, the vehicle had a weird winding noise coming from it. Once I was able to get off the instate the engine was knocking very loudly and had no power. Got the vehicle to our home and had it towed to the dealership the next day. Dealership gave the diagnoses that a new engine, radiator and engine coolant lines needed to be replaced. The vehicle had 2,248 miles on it and was purchase 2.5 weeks prior. No eta on when we will have a new engine and our vehicle back.
Engine lost power and I had no acceleration. It happened out of nowhere at 70+ miles per hour.
What component or system failed or malfunctioned, and is it available for inspection upon request? The engine suffered a catastrophic failure, including a bottom-end bearing failure, causing the camshaft to seize, the flywheel to shear off, and metal to spread throughout the engine, cooling system, and radiator. This also tripped the main fuse, resulting in an electrical short. The failed engine is currently at the dealership and is available for inspection upon request. How was your safety or the safety of others put at risk? I was driving on a 55 mph highway when the engine completely shut off without warning. Losing all power while traveling at highway speeds was extremely dangerous, and I was barely able to glide the vehicle to the side of the road before it lost momentum. It is terrifying to think of what could have happened had I not been able to get out of the travel lane in time, especially with other vehicles moving at high speeds around me. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the dealership diagnosed the issue and confirmed the engine failure. They have determined that a full engine replacement is necessary. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected by an authorized GMC dealership service center. I have not yet had it inspected by any other parties. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? No warning lights or messages appeared before the engine shut off. The failure was completely sudden and unexpected, with no prior symptoms or indications of an issue.
On November 13, 2024 I was operating my vehicle at approximately 55 miles per hour when it suddenly experienced complete engine failure. The incident occured at 10 o'clock at night, and the loss of power resulted in the immediate shutdown of all vehicle systems, including headlights. Due to the unexpected nature of the failure, I was unable to bring the vehicle to an immediate stop. Fortunately, my three children and I escaped the incident without injury. The vehicle eventually came to a stop, and I was able to assess the situation and contact OnStar. The vehicle was towed to dealership.
Service bulletins that may apply
- Condition where the connecting rod and/or crankshaft engine components in these vehicles may have...
- Under Field Actions N252494000, N252494001, the service procedure includes performing a PICO test on...
- This technical bulletin provides a procedure to replace the camshaft actuator magnet to correct customer...
- This service bulletin provides information on replacing the intake manifold when the engine is replaced...
- This bulletin advises the tech to inspect deeper into what may be to main
- The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle...
- This service bulletin provides information to dealership personnel for new vehicles with less than 1,000...
- This warranty administration bulletin provides policy information on vehicles outside of a California...
Related recalls
Engine and engine cooling: engine: hard parts internal/mechanical
- What is wrong
- General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
- Risk
- Engine failure increases the risk of a crash.
- Remedy
- Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1‑800‑333‑4223, Chevrolet customer service at 1‑800‑222‑1020, or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N252494000.
Recall number 25V274000 · Recall details
Questions about the 2024 GMC Yukon loss of power
Is sudden loss of power a common problem on the 2024 GMC Yukon?
10 of 106 owner complaints about the 2024 GMC Yukon (9%) mention sudden loss of power. The model year with the most reports is 2021.
Is there a recall or service bulletin for this on the 2024 GMC Yukon?
There is 1 recall and 78 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2024 GMC Yukon
Engine failure 38Knocking 11Stalling 10Check engine light 8Hesitation 5
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