The contact is filing the complaint on behalf of the owner of a 2020 Harley-Davidson Tri Glide Ultra (FLHTCUTG). The contact stated that from the police report, the vehicle veered to the right at 65 MPH and drove into a shallow drainage ditch and into a culvert. The contact stated that the vehicle had gone airborne. The driver and a passenger were ejected from the motorcycle. The police arrived along with emergency services. The passenger and the driver were transported to a shock trauma unit. The contact stated that the driver and passenger had multiple traumatic injuries, and the passenger died two days later in the hospital. The contact reported that the incident occurred during the day and in good weather conditions. The vehicle was towed to an impound lot, and the police issued an incident report. The contact stated that the manufacturer had been contacted about the incident. The contact had researched online and related the incident to the federal safety agency Campaign Number: 19V843000 (Traction Control System). The failure mileage was unknown.Â
The worst 2020 Harley-Davidson Flhtcutg problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Brakes3
- Driver assistance1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Brakes3
- Driver assistance1
Recalls 2
Exterior lighting: brake lights
- What is wrong
- Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2019-2022 Trike and CVO Trike and 2020-2022 Touring and CVO Touring motorcycles. Please refer to Addendum A for specific vehicle model details. Due to a software error, the brake lights may illuminate without the rider applying the brakes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Risk
- Unintended illumination of the brake lights may confuse other drivers, increasing the risk of a crash.
- Remedy
- Dealers will update the software on Touring and CVO Touring motorcycles. On Trike and CVO Trike motorcycles, a new pressure switch will also be installed. All repairs will be performed free of charge. Owner notification letters were mailed November 2, 2022. Owners may contact Harley-Davidson customer service at 1‑800‑258‑2464. Harley-Davidson's number for this recall is 0635.
Recall number 22V781000 · Recall details
Traction control system
- What is wrong
- Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2019-2020 FLHTCUTG, and FLRT Trike motorcycles. The Trike Traction Control System software may respond incorrectly to a faulty rear wheel speed signal by activating one of the rear brakes.
- Risk
- Unintended activation of one rear brake could lead to an unexpected change in vehicle direction which may increase the risk of a crash.
- Remedy
- Harley-Davidson has notified owners, and dealers will update the traction control system software, free of charge. The recall began December 2, 2019. Owners may contact Harley-Davidson customer service at 1‑800‑258‑2464. Harley-Davidson's number for this recall is 0175.
Recall number 19V843000 · Recall details
Technical service bulletins for the 2020 Harley-Davidson Flhtcutg 71
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- TIRE TREAD DEPTH GUIDE-UPDATE. PURPOSE: [Revision C. Updated: Tire Tread Depth Guide
- Battery warranty guidelines
- TIRE TREAD DEPTH GUIDE-UPDATE. PURPOSE: [Revision B. Updated: Tire Tread Depth Guide
- BATTERY WARRANTY GUIDELINES. PURPOSE: [Revision F. Added: Added video link for the DCA-8000 Battery Tester
- Battery warranty guidelines
- Digital technician II - updates and release notes
- Cosmetic cylinder staining (all milwaukee-eight models)
- 2009-2025 trike platform - reverse motor
- Digital technician II - updates and release notes
- Digital technician II - updates and release notes
What 2020 Harley-Davidson Flhtcutg owners say
Most recent owner complaints, unedited.
The contact owns a 2020 Harley-Davidson FLHTCUTG Tri Glide Ultra. The contact stated that while riding approximately 35 MPH and applying the front brake, the brakes felt "spongy" while squeezing the brake lever. There was no warning light illuminated. The contact had taken the motorcycle to an independent mechanic where it was diagnosed and determined that the ABS module needed to be replaced. The motorcycle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 33,000.
The contact owns a 2020 Harley Davidson Tri Glide Ultra FLHTCUTG. The contact stated while riding approximately 10 MPH and pulling into his driveway, the front hand brake was very soft and was not as firm as usual. The contact stated that the front hand brake had a mushy feel when he squeezed. The contact was pulling into his garage when the hand brake completely failed. The contact was able to use the foot brake to stop the motorcycle. The contact stated no warning light was illuminated. The contact stated that he had a front brake failure previously repaired. The contact had not taken the motorcycle to a local dealer to be diagnosed. The motorcycle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 17,400.
See attached letter
Compare the 2020 Harley-Davidson Flhtcutg
Other model years
2009201020112012201320142015201620172018201920202022202320242025
Questions about the 2020 Harley-Davidson Flhtcutg
Is the 2020 Harley-Davidson Flhtcutg reliable?
Owners have filed 4 complaints about the 2020 Harley-Davidson Flhtcutg, fewer than a typical Flhtcutg model year.
What is the most common problem with the 2020 Harley-Davidson Flhtcutg?
Brakes, with 3 complaints. Next is driver assistance (1).
How many recalls does the 2020 Harley-Davidson Flhtcutg have?
2 recalls, covering exterior lighting and traction control system.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2020 Harley-Davidson Flhtcutg?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history