Dt: the contact owned a 2002 harley davidson softail fxsts. The contact was complaining about a fuel system problem. He purchased the motorcycle brand new and in the winter the gas tank rusted in less than three years. . Harley davidson put a liner inside the gas tank to prevent it from rusting and it did not work. The actually liner was peeling and coming off inside the tank. If it got through the fuel filter into the carburetor it would cause the motorcycle to stall. The dealership would have to replace the fuel tank. Consumer contacted harley davidson customer service. Several times. They suggested that consumer keep more gas in the gas tank in the winter. Consumer maintained that he kept the motorcycle in living room in the winter and there was no reason for this problem. Also, costumer service suggested that consumer change the fuel tank, and call insurance company to get them to purchase a new fuel tank. He has only spoken to one person at customer service and they would not let him speak to anyone else. He first started noticing the rust inside the tank in march of 2005. The motorcycle stalled three times. He had the motorcycle towed to the dealer, and they cleaned the carburetor, and they told him this would happen again. Every 2500 miles consumer took the motorcycle to dealer for a tune up.
The worst 2002 Harley-Davidson Softail problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Acceleration1
- Engine1
- Fuel system1
- Transmission1
- Wheels1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Acceleration1
- Engine1
- Fuel system1
- Transmission1
- Wheels1
Recalls
No recalls on record for this model year.
Technical service bulletins for the 2002 Harley-Davidson Softail 1
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
What 2002 Harley-Davidson Softail owners say
Most recent owner complaints, unedited.
When accelerating the motorcycle will not move. When consumer opens the throttle completely, motorcycle then lurches forward, posing a safety hazard to the rider and other vehicles/pedestrians.
The spokes are corroding and turning black after only two weeks of ownership. The dealer has been contacted. Ph (model/standard fxsti) scc
The motorcycle overheated excessively, which was caused by the oil tank being located directly under seat.ts also the clutch was readjusted.
Compare the 2002 Harley-Davidson Softail
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Questions about the 2002 Harley-Davidson Softail
Is the 2002 Harley-Davidson Softail reliable?
Owners have filed 4 complaints about the 2002 Harley-Davidson Softail, 1.3 times a typical Softail model year.
What is the most common problem with the 2002 Harley-Davidson Softail?
Acceleration and speed control, with 1 complaint. Next is engine (1).
How many recalls does the 2002 Harley-Davidson Softail have?
No recalls on record.
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