The contact owns a 2019 Heartland Sundance. The contact stated that when inspecting the vehicle, the furnace was not anchored securely. The contact stated that the vehicle was taken to the dealer who confirmed that the furnace and toilet had been incorrectly installed by the manufacturer. The areas had to be anchored and sealed correctly. The manufacturer was not made aware of the failure. The approximate failure mileage was unknown.
The worst 2019 Heartland Trail Runner problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Body2
- Suspension1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Body2
- Suspension1
Recalls 4
Equipment: recreational vehicle/trailer: lpg systems
- What is wrong
- Heartland Recreational Vehicles, LLC. (Heartland) is recalling certain 2018-2021 Mallard, Shadow Cruiser, Sundance XLTTT, Wilderness, Prowler, Trail Runner, 2018-2019 Pioneer, Terry Classic, 2020-2021 Lithium, and 2021 North Trail trailers equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
- Risk
- Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
- Remedy
- Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Heartland customer service at 1‑877‑262‑8032.
Recall number 21V428000 · Recall details
Equipment: other: labels
- What is wrong
- Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019 Prowler and Trail Runner recreational trailers. The Federal Certification Label may contain incorrect tire size, load range and tire pressure information. As such, these trailers fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
- Risk
- Tires with an incorrect pressure may affect handling or may fail, increasing the risk of crash.
- Remedy
- Heartland has notified owners and provided replacement certification labels, free of charge. The recall began February 14, 2019. Owners may contact Heartland customer service at 1‑877‑262‑8032. Heartland's number for this recall is 99.01.45.
Recall number 19V043000 · Recall details
Tires
- What is wrong
- Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019 Prowler and Trail Runner recreational trailers. The trailers were equipped with Load Range D tires instead of Load Range E tires.
- Risk
- Tires with an insufficient Load Range may fail, increasing the risk of crash.
- Remedy
- Heartland has notified owners, and dealers will replace the tires with ones of the correct load range, free of charge. The recall began February 14, 2019. Owners may contact Heartland customer service at 1‑877‑262‑8032. Heartland's number for this recall is 99.01.46.
Recall number 19V041000 · Recall details
Suspension: rear: axle: non-powered axle assembly
- What is wrong
- Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019 Heartland Mallard, Pioneer, Sundance XLT, Wilderness, North Trail, Prowler and Trail Runner travel trailers. The axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.
- Risk
- The missing bearing race may cause premature hub bearing failure, possibly resulting in a separation of the hub from the axle, thereby increasing the risk of a crash.
- Remedy
- Heartland will notify owners, and dealers will replace the defective hubs with new hubs or replace the axles, free of charge. The recall began October 9, 2018. Owners may contact Heartland customer service at 1‑877‑262‑8032. Heartland's number for this recall is 99.01.40.
Recall number 18V634000 · Recall details
What 2019 Heartland Trail Runner owners say
Most recent owner complaints, unedited.
The contact owns a 2019 Heartland Trail Runner. The contact received a recall notification for the federal safety agency Campaign Number: 21V428000 (Equipment) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
One of the spring shackles has ripped away from the frame. In fact, the frame tore, the weld is intact. I am attempting to include photos. Thank you for your kind attention to this matter.*dt
The roof on the vehicle started to peel off the roof. It is like a thick fabric cover that began to tear off the top. We had to stop and tape it with gorilla tape. I belong to a terry classic group on facebook after posting what happened, I learned that this has happened to over 100 units that heartland s aware of the issue. I purchased the vehicle on 04/30/2019 took possession on may 04, 2019. The rv has been at the dealers since june 4th. Heartland is not responding to the request for warranty authorization to put a new roof on.
Compare the 2019 Heartland Trail Runner
Other model years
Questions about the 2019 Heartland Trail Runner
Is the 2019 Heartland Trail Runner reliable?
Owners have filed 4 complaints about the 2019 Heartland Trail Runner, 2.0 times a typical Trail Runner model year.
What is the most common problem with the 2019 Heartland Trail Runner?
Body and structure, with 2 complaints. Next is suspension (1).
How many recalls does the 2019 Heartland Trail Runner have?
4 recalls, covering equipment, tires and suspension.
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