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2019 Heartland Mallard, Heartland North Trail and others recall: non-powered axle assembly

Heartland Recreational Vehicles, LLC reported this safety recall on September 21, 2018. It covers about 622 vehicles.

vehicles affected
622
reported
Sep 21, 2018
owners notified
Oct 9, 2018
related complaints
2

Suspension: rear: axle: non-powered axle assembly

What is wrong
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019 Heartland Mallard, Pioneer, Sundance XLT, Wilderness, North Trail, Prowler and Trail Runner travel trailers. The axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.
Risk
The missing bearing race may cause premature hub bearing failure, possibly resulting in a separation of the hub from the axle, thereby increasing the risk of a crash.
Remedy
Heartland will notify owners, and dealers will replace the defective hubs with new hubs or replace the axles, free of charge. The recall began October 9, 2018. Owners may contact Heartland customer service at 1‑877‑262‑8032. Heartland's number for this recall is 99.01.40.

Recall number 18V634000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 2 complaints about suspension problems.

Questions about recall 18V634000

Is there a recall on the 2019 Heartland Mallard, Heartland North Trail and others non-powered axle assembly?

Yes. Recall 18V634000, reported on September 21, 2018, covers about 622 vehicles.

What is the fix for recall 18V634000?

Heartland will notify owners, and dealers will replace the defective hubs with new hubs or replace the axles, free of charge. The recall began October 9, 2018. Owners may contact Heartland customer service at 1‑877‑262‑8032. Heartland's number for this recall is 99.01.40.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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