The contact owns a 2019 Heartland Wilderness Travel Trailer. The contact stated while pulling into the driveway, there was smoke coming from the hubs. The contact stated that upon inspecting the trailer, the contact noticed that the bearings and races had failed, causing the axle spindle to be damaged. A mobile independent mechanic replaced the axle assembly, the bearings, the races, and the backing plate; however, the failure persisted. The contact stated while driving 65 MPH, another driver alerted the contact that there was smoke coming from the rear of the vehicle. The contact was able to veer to the side road. The contact's wife then noticed flames coming from the hubs. The contact extinguished the fire with a fire extinguisher. There was no injury sustained. A mobile independent mechanic met the contact at the scene and replaced the bearings, the races, and the backing plate. The mechanic recommended the axle replacement. The trailer was not repaired. The dealer was not notified of the failure. The contact related the failure to the federal safety agency Campaign Number:Â 18V634000(Suspension). The trailer manufacturer was notified of the failure and referred the contact to the axle manufacturer for assistance. The axle manufacturer was contacted and referred the contact back to the trailer manufacturer. The failure mileage was unknown.
The worst 2019 Heartland Wilderness problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Suspension1
- Transmission1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Suspension1
- Transmission1
Recalls 2
Equipment: recreational vehicle/trailer: lpg systems
- What is wrong
- Heartland Recreational Vehicles, LLC. (Heartland) is recalling certain 2018-2021 Mallard, Shadow Cruiser, Sundance XLTTT, Wilderness, Prowler, Trail Runner, 2018-2019 Pioneer, Terry Classic, 2020-2021 Lithium, and 2021 North Trail trailers equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
- Risk
- Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
- Remedy
- Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Heartland customer service at 1‑877‑262‑8032.
Recall number 21V428000 · Recall details
Suspension: rear: axle: non-powered axle assembly
- What is wrong
- Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019 Heartland Mallard, Pioneer, Sundance XLT, Wilderness, North Trail, Prowler and Trail Runner travel trailers. The axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.
- Risk
- The missing bearing race may cause premature hub bearing failure, possibly resulting in a separation of the hub from the axle, thereby increasing the risk of a crash.
- Remedy
- Heartland will notify owners, and dealers will replace the defective hubs with new hubs or replace the axles, free of charge. The recall began October 9, 2018. Owners may contact Heartland customer service at 1‑877‑262‑8032. Heartland's number for this recall is 99.01.40.
Recall number 18V634000 · Recall details
What 2019 Heartland Wilderness owners say
Most recent owner complaints, unedited.
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Questions about the 2019 Heartland Wilderness
Is the 2019 Heartland Wilderness reliable?
Owners have filed 1 complaint about the 2019 Heartland Wilderness, close to a typical Wilderness model year.
What is the most common problem with the 2019 Heartland Wilderness?
Suspension, with 1 complaint. Next is transmission (1).
How many recalls does the 2019 Heartland Wilderness have?
2 recalls, covering equipment and suspension.
Was there a recall on the 2019 Heartland Wilderness suspension?
Yes, 1 recall: 18V634000. Check your VIN to see if your car still needs the free repair.
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