2024 Honda Accord Hybrid: fuel pump failure

Filed Jan 8, 2025 · Fuel system · PA

Complaint Regarding Unresolved Recall #24V‑763 and Persistent Defects – 2024 Honda Accord Hybrid I am filing a formal complaint regarding an unresolved recall (#24V‑763) and persistent defects with my 2024 Honda Accord Hybrid EX-L. Since purchasing this vehicle in December 2023, it has exhibited numerous defects and abnormal behavior Recall pertains to a defect in the high-pressure fuel pump, which increases the risk of fuel leaks and potential fire. Honda has confirmed that repair parts will not be available for an extended period. The following warning messages appeared within the first few weeks of ownership in January 16/2024: Power Steering Problem: Road Departure Mitigation Problem: Collision Mitigation Braking System Problem: Adaptive Cruise Control Problem:Lane Keeping Assist Problem: While these specific issues have been resolved, the experience revealed a pattern of negligence and inadequate support from the dealership, undermining my confidence in their ability to address future problems effectively. The combination of unresolved recall #24V‑763, persistent defects, and lack of dealership support has left me with a vehicle that is unsafe and unreliable. Since its purchase, several parts have already been replaced, further demonstrating a pattern of defects and unreliability. I have completely lost confidence in this car’s quality, safety, and functionality. These issues demonstrate that the car has not met reasonable standards of quality and functionality since its purchase. I respectfully request that the federal safety agency investigate the following: Honda’s inability to provide a timely remedy for recall and the safety risks associated with the delay. The repeated refusal of the authorized dealership to adequately address reported defects and provide appropriate service. My eligibility for a replacement vehicle under federal safety and consumer protection laws, given the vehicle’s history of unresolved issues and significant safety risks. Case #15201943

Filed Dec 29, 2024 · Fuel system · CA

My car that i just recently purchased, has an active recall on the fuel pump and it has now been more than 60 days with no remedy. My car is leaking and i fear everytime i drive that it may catch on fire if the fuel leak occurs in the presence of an ignition source.

Filed Dec 27, 2024 · Fuel system · MA

Re: Two Honda Fuel Pump Recalls in 10 Months In 60 years of driving, I never had a recall on a car until February 2024. In the past 10 months, I have had 2 Hondas recalled for life-threatening fuel pump issues. 1) In 2019, I purchased my first Honda, a Civic. 2) In February, 2024, I received a recall on the 2019 Honda Civic for an improperly constructed fuel pump. I was told the car could just stop - and cause an accident in highway driving. I was also told the replacement part for the fuel pump would not be available until the fall of 2024, at least 6 months later. I did not feel safe driving that car so I traded it into Lia Honda in Northampton, MA for a new 2024 Honda Accord Hybrid. 3) On December 16, 2024, I received a recall on the fuel pump for the new Honda Accord which stated that “due to improper production, the high-pressure fuel pump may crack and leak fuel” which “in the presence of an ignition source can increase the risk of a fire, crash or injury.” From the recall notice“the replacement parts needed to repair your vehicle currently are not available…” Once again, I owned a Honda that would be life-threatening to drive. Because of Honda’s improper fuel pump production, I had to buy my second new car in 10 months. I have a new car - not a Honda. What kind of quality control does Honda have??

Filed Dec 9, 2024 · Fuel system · CA

The Honda dealers do not have the parts to repair the fuel pump recall...and they have no idea when or if they will receive the parts...very frustrating since this was a brand new car purchase

Filed Oct 30, 2024 · NJ

I am filing a complaint regarding the lack of a remedy for the recall on my vehicle, 2024 Honda Accord Hybrid (VIN: [XXX] ). Per the federal safety agency website, “due to improper production of the high-pressure fuel pump in the vehicle…a fuel leak can occur when the high-pressure fuel pump is in operation”. The safety risk of this issue is that “if a fuel leak occurs in the presence of an ignition source, the risk of a fire, crash, or injury are increased”. On [XXX] I had a Hyundai Sonata Sport that was in perfect condition and up to date on its maintenance that spontaneously combusted while being towed from NYC to NJ. I lost thousands of dollars of items as well as the 1st car I purchased on my own. The incident was traumatic, and it is thought that the reason it occurred was an undiagnosed fuel leak in the vehicle. To now find out that the car that I leased right after this incident also has the potential to have the same outcome is very unsettling. I called my Honda dealership and Honda corporate regarding this issue on 10/29/2024 and was told I need to wait until December for a letter in the mail with instructions on how the issue will be remedied. Honda was unwilling to give me a guarantee that my car is safe to drive and was unwilling to inspect my car unless I smelled gas in the car or saw gas under the car after it was running. This situation is extremely distressing and not reasonable. I trusted Honda to provide me with a safe, reliable vehicle. I request that I am given a replacement vehicle of equal value without a recall on it, or an inspection of the vehicle looking to see if my car has a defective fuel pump. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)