On [XXX] the steering system on my 2022 Honda Civic failed as I was exiting the the city's inner loop in downtown Rochester, NY. Simultaneously, the entire dash screen lit up. It was fortunately a momentary failure and I was able to avoid an accident. I had purchased the car 9 days before, on [XXX]. In conversation with the sales rep., I mentioned that the steering didn't feel quite right. He suggested that I just needed to become familiar with the newness of it. I accepted his explanation. I was paying for a Certified Pre-Owned Honda, and felt confident that the vehicle had been fully inspected for any steering issues. The day before the steering failure, I notified the same sales rep that the car's maintenance signal went on. He suggested it was indicating an oil change, which would have in itself been an issue since the car was not due for one. After notifying the sales rep and dealership manager of the steering failure, the manager arranged for delivery of a loaner car and had my vehicle returned to their service department. The following day, he relayed to me that the service tech did not find a problem and questioned if I could be mistaking the lane assist technology as a steering failure. I assured him that wasn't the case and, again, described the flash of light from the dash that accompanied the failure. By this time, I had discovered online the Honda recalls for steering failure including the 2022 Civic. I also read driver reports that described the lit-up dash. The manager claimed not to know of any recalls or problems but said he would pass the information on to the service tech. I asked if the service tech. would know if the previous owner had the car serviced for any recalls since I only had access to current recall status. I'm waiting to hear back from the manager. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2022 Honda Civic steering complaints
Page 3 of 26: complaints 41 to 70 of 734, newest first, as owners wrote them.
The contact owns a 2022 Honda Civic. The contact received notification of the federal safety agency Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect.
The contact owns a 2022 Honda Civic. The contact stated that while driving at an undisclosed speed, there was an abnormal knocking, rattling, and ticking sound coming from under the hood. The vehicle was drifting and shaking. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who determined that the failure was due to the pulley and power steering. The vehicle was taken to another independent mechanic, who scanned the vehicle and retrieved codes for the EPS malfunction power steering. The driver's side front and rear tires were replaced. The contact received notification of the federal safety agency Campaign Numbers: 24V744000 (Steering) and 23V704000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer completed the recall repair of the federal safety agency Campaign Number: 24744000 (Steering). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 100,000. Parts distribution disconnect.
The contact owns a 2022 Honda Civic. The contact received notification of the federal safety agency Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2022 Honda Civic. The contact stated while driving 70 MPH, the steering wheel seized. There was no warning light illuminated. The contact stated that the steering wheel became difficult to turn. The contact received notification of the federal safety agency Campaign Numbers: 24V744000 (Steering) and 23V704000 (Steering); however, the parts to do the recall repairs were not yet available. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 71,734. Parts distribution disconnect.
The contact owns a 2022 Honda Civic. The contact stated that while driving at an undisclosed speed, the steering wheel was sticking and that it failed to function as intended. The contact stated that due to the failure, the vehicle was veering outside of the intended lane. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was contacted and made aware of the failure; however, the contact was informed that parts were not yet available. The contact received notification of the federal safety agency Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 20,000. Parts distribution disconnect.
We purchased our Honda in 2022. Within three months the lane departure system was failing. The wheel was jerky and at times difficult to correct. This occurred while staying in lane and not close to lines on the road. We took it in they identified the issue and replaced it. Within nine months it failed again. This time even worse. They identified it was the same issue. This was December of 2023. Our dealership advised it would be three months to get the necessary parts in. Three months passed. We called, part not in would be another three months. We called back December of 2024. Was advised Honda had canceled the part delivery. I assume due to recall. We would have never been notified had we not been persistent in calling. A letter or phone call from dealership of Honda would have been nice. The excuses were unacceptable. Our concerns were never addressed as the customer service in this issue was non-existing. Our vehicle is getting worse and still this part has not been replaced. Unexcusable. This car had 300 miles on it when purchased, brand new.
The contact owns a 2022 Honda Civic. The contact received notifications of the federal safety agency Campaign Numbers: 24V744000 (Steering) and 24V064000 (Air Bags); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I have 2 recalls due to the steering of the car. Ive called honda corporate and local dealerships in my area and no one has a estimate for when the parts will come in for the recall. I have had extreme difficulty steering the car on a daily bases. Ive been involved in near accidents and the car is truly unsafe to drive. One of the dealerships i contacted which is gillman honda north in houston informed me that they do not provide loaner cars. I just need this issue fixed promptly. I have been having a steering issue with the car since march of 2024.
The contact owns a 2022 Honda Civic. The contact received notification of the federal safety agency Campaign Number: Â 24V744000 (STEERING) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2022 Honda Civic. The contact received notification of the federal safety agency Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Uknown
The contact owns a 2022 Honda Civic. The contact stated that while driving at an undisclosed speed, the EPS warning light illuminated. After a visual inspection of the engine compartment, the contact observed an oil leak coming however, the location of the leak was unknown. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the federal safety agency Hotline for assistance. The failure mileage was approximately 16,000. The VIN was not available.
Its very difficult to steer and have experienced near crashes since purchasing the car this year. Called honda dealerships and none of them have the part to fix it.
The contact owns a 2022 Honda Civic. The contact received notification of the federal safety agency Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
There is a loud grinding/ squealing noise whenever I press the break pedal. I went to have it check at Big O tires and the guy checked my breaks and tires and said they were at 100 percent however the sound is coming from a defeat somewhere with the break pedal and the stopping mechanism. He added grease to it to see if it would help but it has not. Also The Steering wheel recall that they just did has not fixed the steering wheel from sticking while driving and I am wondering if it is all connected to the issues I am having. I honestly feel like I have a been sold a defective vehicle as my door actuator stopped working as well as the blower motor for my AC works intermittently and we just don’t feel safe driving this car anymore when we purchased it brand new not even 2 years ago but they have told me it is no longer under warranty
● My steering rack has been recalled for a 2nd time after being replaced once and every dealership in the DFW metroplex are turning me away. ● I have no control over my steering this has been ongoing for roughly 1½ years now. ● yes multiple times. ● yes after the 1st recall and they said everything was in tip top shape and has now been recalled a 2nd time. ● yes only a few months after I purchased my vehicle in April of 2022.
I have a recall, and the dealers I have called do not have the parts. I was also told they are making sure to fix the recalls on vehicles on the lot first before making parts available to customers who already have a vehicle, I feel unsafe, this recall if not fixed could put me in danger.
Theres been a recall for my car But I never received any letter nothing about this.
The contact owns a 2022 Honda Civic. The contact stated while driving 70 MPH, the vehicle began pulling to the right but self-corrected. There were no warning lights illuminated. The contact received notification of the federal safety agency Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer was unable to determine the cause of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 84,818. Parts distribution disconnect.
My daughters car started having steering issues. We took the car to the Honda dealer we bought the car from for repair. Instead of addressing the recall they stated the steering issue wasn't a recall issue but when the car's vin number is pulling up a recall for steering. We took the vehicle to another Honda dealer for a second opinion and again they said the steering issue wasn't part of the recall. Neither dealer mentioned anything about repair the recall, they said the steering issue wasn't part of the recall. The second dealership stated "even if we wanted to fix the steering issue found we could because the parts aren't available for 4 to 6 months" then tried to sell us a new car. I have all this information in writing from both dealership. Both dealerships charged us a service fee for the diagnosis when we were just asking for the recall to be repaired. I filed a complaint with Honda an their investigation consisted of calling the dealership to ask what the diagnosis was, no actual investigation was ever conducted. Honda said they couldn't help us. The recall has never been addressed. They wanted us to pay $3000 or $4000 for the repairs, my daughter was the first owner of this vehicle. We find it to be suspicious that a brand new vehicle has steering issues after 2 years of ownership and coincidently Honda put out a recall for steering issues but it's not part of the recall. The diagnosis paperwork from the dealership we received specifically stated the exact same thing the recall stated on the Honda website. We need help.
The steering wheel will tighten while on the highway causing me to over correct or the car will jerk sometimes while turning as well.
The contact owns a 2022 Honda Civic. The contact received notification of the federal safety agency Campaign Number: 24V744000 (Steering) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at 40 MPH the steering wheel "was sticky." The contact would make steering adjustments to the left or right and the steering wheel would stay in the same position until she had manually straightened the steering wheel. No warning lights were illuminated. The contact stated that she had taken the vehicle to a dealer before the accident. The dealer diagnosed the vehicle and determined that the steering box gears needed to be replaced, however parts to complete the repair were not available. The vehicle was not repaired. The contact stated that the failure was becoming recurring and had contributed to her not being able to steer correctly and she had crashed into a curb. The contact stated that she had scrapes to the driver's side front tire and front bumper, also on the driver's side, but was able to drive the vehicle. The contact had not taken the vehicle back to the dealer. The failure mileage was approximately 61,000. Parts distribution disconnect.
The steering wheel starts to feel stuck when making minor adjustments in cool and cold weather around +30mph, a slight adjustment just gets a bit stuck and then causes my steering to be jumpy and janky
The contact owns a 2022 Honda Civic. The contact stated while driving at an undisclosed speed, there was a rubbing sound coming from under the hood. The vehicle was taken to the dealer where it was diagnosed with EPS gearbox failure. The contact was informed that the EPS gearbox needed to be replaced. The EPS gearbox was replaced under an unknown recall however, the failure reoccurred. The vehicle was taken back to the dealer and the contact was informed that the bolts needed to be re-torqued. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to the dealer and the contact was informed that there was a crack between the display unit and the dashboard causing the rubbing sound. The contact was informed that a special tape was used to close the gap. The failure reoccurred. The vehicle was taken to the dealer and the contact was informed that unknown bolts were not in the proper location and needed to be re-aligned. The bolts were realigned; however, the failure reoccurred. The vehicle was taken back to the dealer and the contact was informed that the hood hinge needed to be replaced. The hood hinge was replaced. The vehicle was repaired, however, the failure reoccurred. The manufacturer was made aware of the failure and a case was filed. In addition, the contact was recently notified of a possible buyback option. The failure mileage was approximately 25,527.
Steering wheel feels like it locks up and is very difficult to move intermittently. Safety risk due to inability to steer correctly results in inability to effectively control vehicle. Problem has not been reported to dealer however has been noted by others with same year model vehicles. No warning lamps, messages, or symptoms appear.
I got this car (2022 honda civic touring) as preowned a little over 2 months ago. It had 39k miles. I inspected the car and thought it looked perfect and so I got it. In getting it, i opted out on getting extended warranty for personal reason. However the car had 60 days dealer warranty. After several times driving it, i noticed that my arms get sore. I thought it was just the way it drives. I drove one of my friends car which is the same car same year and it just drives way smoother. Mine is really sticky. I have to really put effort into keeping the wheel straight. When i make slight turns, the wheel doesnt go back to going straight, it gets stuck, so i have to pull it again to go straight. I heard about the recall on this car about the steering. I brought it in to honda but they said that my car isnt affected by it and that my part was okay. Due to my schedule i was only able to bring it in until almost the dealer warranty expires. However, they said that the car was fine, that they didnt notice the issue ive been experiencing. They told me that it drove good and advised me to get an allignment done. By the time the allignment place was able to get me in, the warranty had already expired and so i was really hoping that the allignment would fix it. Unfortunately, it didnt not. My steering is still so stiff/sticky. I dont know what to do.
The steering wheel is sticking when I drive at high speeds like 40 mph+ it gets stuck for a second. Does not feel safe to keep driving like that. It has been doing this for a while now.
When driving the steering wheel is “sticking.” Seems to get stuck in certain positions.
Steering is uneven and unpredictable, sticky. I suspect this is from the gearbox issue identified by others. Steering wheel feels firm when turning slightly then quickly releases, causing the car to over steer. This is most noticeable when at highway speed, typically 70 mph on my work commute. This has been getting worse. First noticed at about 20,000 miles, around a year ago. Car now has 35,800 miles.
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