Honda Civic screen failure problems

Filed Sep 7, 2025 · Electrical · PA

The infotainment system in these vehicles is poor when using the navigation. Having the phone connected via wire will cause the phone and infotainment system to malfunction constantly causing restarts and making the mobile device extremely hot too the touch. The android auto function in the car loses connection and begins to cause the arrow marker to jump around on the map causing confusion, turn directions down wrong roads causing drivers to enter areas of no thruway due to a business being there. Researched this for 2 years and there is no current fix from HONDA other owners through REDDIT have the same issue and have been told by HONDA that nothing can be done to fix the hardware system.

Filed Nov 5, 2023 · TX

Purchased the vehicle on 3/5/2022 with less than 10k miles on it. Within the first 2 months of driving the vehicle, the infotainment screen would freeze while driving and reset. One of these occurrences happened while driving on the highway at which time when the screen froze, turned a different color, and all the lights on the dashboard turned on simultaneously resulting in me not having control of the vehicle mechanics. This lasted for a few seconds, however, driving at a speed of 65 mph without control of the vehicle mechanics was and is extremely dangerous which could have resulted in an accident causing damage, injury, and death. This occurrence happened a total of three times. After a few months owning the vehicle on the first attempt utilized the key fob to lower my windows which resulted in the battery draining and the vehicle inoprable. Since my vehicle is my kids and my only mode or transportation I had to go to the nearest open Autozone to purchase a new battery. Mind you this was on a Sunday night about 9:00 pm so I had to catch an Uber to the nearest open store about 25 miles away. Once I returned home I replaced the battery and the car started at which time I called it a night. The next morning when leaving home for work and taking kids to school the Infotainment Screen was frozen with a black Honda logo as well as a manlfunction with the reverse and side camera. I have taken my vehicle to the local Honda dealer twice on a Saturday since this is the only available free time I have, however, on both occasions both Service Associates conveyed they had not heard of this malfunction previously and that the vehicle would need a diagnostic test I could not afford. The incident occurred on 5/24/23.

Filed May 1, 2023 · Acceleration, Electrical · TX

My infotainment center has repeatedly failed during operation. It is distorted while driving, freezes, stuck on previous screen display. This causes all safety features to be inoperable. I can’t see the camera back up display. I can’t see the map or upcoming exit/next direction. The Honda genius features are impacted by this. My vehicle suddenly thinks I am exiting while I’m driving and randomly slams on breaks with no vehicle or object in front of me, it jerks my wheel even though there is no car or barrier next to me. I have resorted to turn off all of the safety features due to the infotainment center glitches making my vehicle very unsafe to operate. I have been in several near miss single vehicle accidents. Picture added to show screen distortion and no direction listed. Should be displaying navigation and upcoming turn but is frozen and distorted.

Filed Feb 26, 2023 · FL

Can turn engine off but goes into accessories mode and cannot be turned off. Drains battery. This has happened repeatedly. Only option is to disconnect battery every time after you drive and reconnect before starting. Also, navigation goes blank/black while driving.

Filed Oct 21, 2022 · Electrical · MA

After less than 4 years, the dashboard Infotainment Screen stopped working and went blank/dark. I checked all connections and fuses with no luck. After a trip to the Honda Dealer, they quoted $1200.00 to replace the Infotainment screen. I do not have the money to replace this part. This part failed in less than 4 years time. As a result, I have no access to the back up camera, tire inflation calibration, or radio controls and other functions displayed on this screen. This is causing a safety hazard while driving and undue driver distraction while driving while trying to access information usually displayed on the screen. I checked the internet regarding this issue, and there is wide spread data that this is a common issue with Honda, including several law firm class action lawsuits. I believe there should be a Safety Recall for Honda to replace this part.

Filed May 11, 2022 · AR

When selecting Reverse, the rearview camera usually displays quickly, but sometimes takes several seconds to display, or doesn't display at all (the screen remains black). This detracts from my ability to reverse safely. The radio / vehicle information display usually responds quickly to a button press, but sometimes can take several seconds to respond. Since I don't anticipate the delay, I tend to continue watching the screen while I'm waiting for it to react, instead of paying attention to the road. Especially while driving at highway speeds, these intermittent, variable delays can take my attention away from the road for a dangerous amount of time before I realize I'm not watching the road as I should be. Since the rearview camera uses the radio display, I think these issues may be related. This has been going on since the car was new.

Filed Apr 23, 2022 · Brakes, Electrical · MD

Three issues I been having every since I got my car. 1. Car navigation displays not working properly, screen completely freezes or black-out. 2. Brake warning sign appears randomly in dashboard even if theres no vehicle in front, probably an issue with the car detection sensor camera . 3 Probably the most important. The car shuts down. Oil light and battery light shows in dashboard when this happens, usually when the vehicle is coming to a stop. This is an outgoing issue that is really concerning. I have take the car multiple times to the dealer and the have failed to solve any of this issues, the previously told me it was the turbo but never replace it, then i was told it was the electronic wastegate nothing was done then, now two days ago April 21, 2022 this happen again, haven't take the car to the dealer because I know they aren't going to do anything about it.

Filed Aug 7, 2020 · 33,000 miles · GA

I started the vehicle. Monitor screen was all black (radio/ AC control panel). Turned car off to see if screen would reset. I tried button to see if side turn camera would turn on or reset issue. It did not. Drove 26 miles screen all black. No side turn blinker. No radio. Parked restarted car 4 more times. Screen still all black. Error code appeared stating 'dalauncher isn't responding. Would you like to close it'

Filed Nov 21, 2019 · Electrical · 20,000 miles · VA

Several issues with the touch screen, when cold out the screen will not come on, only displays a blank white screen. This requires several restarts, screen goes blank (black) lose all controls and radio. Even after pulling over and restarting the vehicle several times, sometimes it will not come back on for miles and then comes in and out until it fully reboots. Will make a tone and shut down the entire screen during navigation and after pulling over and restarting the vehicle several times, will sometimes not re-engage navigation at all, until next day.

Filed Aug 7, 2019 · Electrical, Engine · MO

I have issues that have been reported previously and while the vehicle was under warranty. Now that the warranty is out the problem has been more severe. The 1st problem is the display for the radio, heating and cooling and the speed display has been effected some but not like the radio and cooling/heating display. It has gone blank, it has froze up. It has lost all functioning. The 2nd is the air compressor. It has a leak and apparently this is an issue with a lot of the tourings. People have replaced them and had the same issues. The displays have had problems both in drive modes and parked. I have googled on how to fix those issues and we have disconnected the battery to do the same. The cooling/heating system cools some times but not all the time.