2023 Honda CR-V, purchased new in Mar 2023 from Friendly Honda, Poughkeepsie, NY. All regular service completed at Lia Honda, Brewster, NY. On [XXX], car was driven without incident and parked inside a garage. On [XXX] upon ignition, car immediately displayed a “christmas tree” of warnings for every major system, including but not limited to: Electric Power Steering, AWD, Adaptive Cruise Control, Collision Mitigation, Hill Descent, Automatic Emergency Braking, Lane Keeping Assistance. Behavior has continued every time the car is started. Car remains drivable, but all safety and driver assistance systems are disabled. In addition, on [XXX] and [XXX], after stopping at a stop sign, car had very limited power and could only accelerate to 30 mph on a flat road and 20 mph on an incline. Problem was resolved only by coming to a complete stop then accelerating again. This is a significant safety concern, as if this were to happen in stop-and-go traffic on a highway, the car would be unable to accelerate to highway speeds. On 6/20/26, I took the car to Lia Honda in Brewster, NY for diagnosis. They reported a failed Electric Power Steering Control Unit/Steering Rack (trouble code U0420-68). They explained that this single electrical component failure also caused all other components to report failures because they are connected in a ring. Estimated repair cost $4,595.98. I have filed a complaint with Honda to request out-of-warranty coverage. Car is ≈3 years old, 3 months out of warranty, and only lightly used at 17,484 miles. Note that this car falls under the federal safety agency recall 24V‑744, which pertains to a manufacturing defect in the worm gear of the Electric Power Steering. We had the recall service completed on 12/26/24, but it seems possible that continued friction in the worm gear may result in overloading of the EPS control unit. Other Honda CR-V owners have reported similar issues online, so this does not appear to be an isolated incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.
2023 Honda CR-V Hybrid steering problems
72 complaints (62% of all complaints for this car).
- owner complaints
- 72
- of this car's complaints
- 62%
- crashes
- 0
- recalls
- 1
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Honda CR-V Hybrid steering problems in other years
Related recalls
Steering
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
- Risk
- Difficulty steering can increase the risk of a crash.
- Remedy
- Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1‑888‑234‑2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Recall number 24V744000 · Recall details
Related investigations
Momentary Increased Steering Effort
On November 29, 2023, the Oï¬ce of Defects Investigation (ODI) opened this Engineering Analysis (EA23003) to assess allegations of momentary increase in steering eï¬ort in model years (MY) 2022-2023 Honda Civic, 2023MY Honda CR-V, and 2023MY Acura Integra vehicles (subject vehicles). The complaints received by ODI alleged that the subject vehicles experienced a momentary increase in required steering eï¬ort (described as âsticky steeringâ) occurring mostly at highway speeds after driving for an extended amount of time; these complaints could not be duplicated during dealer service techniciansâ quick test drives. The complaints had been received over the previous two years with most occurring with low vehicle mileage. The steering gear of these vehicles is aided by an electrical power assist unit. This power assist unit inputs force on the steering rack via a worm gear and worm wheel assembly. During PE23005, Honda stated this condition of momentary increase in steering eï¬ort occurs due to two factors within this power assist unit. First, during manufacturing, the steering worm wheel goes through annealing and component conditioning processes. These processes cause internal stress and strain within the steering worm wheel. This strain is slowly released over the ï¬rst few months of the vehicle life. Over time, the released strain causes deformation of the teeth on the worm wheel, causing the worm gear to catch on the worm wheel. This catching results in the driverâs momentary increased steering eï¬ort. Second, the manufacturing process did not guarantee consistent grease application and, therefore, some subject vehicles received insufficient grease which contributed to the momentary increase in steering eï¬ort. During EA23003, ODI further analyzed the potential safety related consequences of the momentary increase in steering eï¬ort. the federal safety agencyâs Vehicle Research and Test Center (VRTC) duplicated the allegations of increased steering eï¬ort. In addition, VRTC discovered the steering worm wheel and worm gear tended to push grease out of the meshing area, resulting in large amounts of grease resting on top of the worm wheel. Information Request responses collected and reviewed by ODI showed Honda had also discovered this additional root cause during the federal safety agencyâs EA. In addition, Honda discovered the preload of the worm wheel gear spring was set too high, increasing the gear slide load and resulting in higher friction and increased torque ï¬uctuation when steering. The number of consumer complaints made to ODI continued to increase with the expansion of scope from the PE to the EA. Additionally, during EA23003, ODI received ten complaints alleging a crash, in addition to the 13 complaints ODI had received as of the time it opened EA23003. In total, 23 crashes have been reported to ODI due to this alleged defect. On October 3, 2024, Honda ï¬led the federal safety agency Recall No. 24V‑744 to address this defect. The recall will provide consumers with a new steering worm wheel gear spring with a decreased load. Additionally, dealerships will add additional grease and relocate any grease sitting on top of the worm wheel back into the meshing area. The scope of this recall includes all Honda vehicles that were manufactured with this speciï¬c improperly produced steering worm wheel and spring. In view of the recall action being taken by Honda, ODI is closing EA23003. the federal safety agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identiï¬cation Number document, go to
EA23003
What 2023 Honda CR-V Hybrid owners say
Most recent owner complaints, unedited.
When turning on a curve the steering locks up/sticks for about 2 or 3 seconds and then it unlocks. When it locks up I could unlock it by using a bit of force to unlock/unstick it before it does by itself. I took to dealer and they say I need the whole steering rack. I have done research on this issue and I saw lots of 2023 crv owners are reporting the same issues. There is a recall to replace steering spring and to lubricate. But this recall issue is affecting cr-v whole rack and it should be in the recall. Honda did not make the steering properly and its causing many steering issues. There should be a recall on all steering issues. I currently have to drive my car with this issue because I don't have $4k for a new rack which is what they told me at dealer it cost. My crv is less than 2 years old and I should not be experiencing a issue like this and operating this vehicle which is not safe because Honda did not manufacture steering components correctly.
As I'm turning at curve the steering locks up and sticks and I have to use a both hands to stay in my lane. You can easily hit a car turning the curve next to you when the steering locks up. I took it to dealer and they knew about having these issues from other CR-V and they said it's the steering rack. pinion. No lights or warning turn on when this happens. Other honda owners on reddit were having the same issues. It's where I found out I can put a complaint so this issue can be reviewed.
Subject: Complaint Regarding Failure to Perform Recall Repair on Honda CR-V Hybrid Issue Description: On [XXX], I purchased a Honda CR-V Hybrid on credit from a dealership in Weston, Florida. In November 2024, I was informed that my vehicle was included in a Honda recall campaign due to a defect affecting its safe operation. I repeatedly contacted the dealership where I purchased the vehicle, but they informed me that the necessary replacement parts were not available. They promised to call me once the parts arrived, but from November 2024 to March 2025 (more than 4 months), I have not been given the opportunity to schedule the repair. As of today, the dealership has failed to take any action to remedy the defect, which violates my rights and poses a safety risk to the operation of my vehicle. Request for Action: I request that the federal safety agency: Investigate this matter and require the dealership to perform the necessary repairs within a reasonable timeframe. Clarify my rights in this situation, including whether I am entitled to a vehicle replacement or a loaner car while waiting for the repair. I urge you to take action, as operating a vehicle with defective parts may present a safety hazard. My Contact Information: Full Name: [XXX] Phone: [XXX] Email: [XXX] Vehicle VIN: [XXX] Dealership Address: Rick case Honda 15700 Rick case Honda way Davie, Fl 33331 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2023 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 24V744000 (STEERING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
My car steering well gets randomly stuck for seconds at a time, Honda has failed to comply and help us get the steering wheel recall done since October 2024 and now February 2025. They keep saying we are on the list and they will send us a letter home or to keep waiting 12-15 days but there is no real help from Honda.
The contact owns a 2023 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 24V744000 (STEERING) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
While driving the vehicle there’s a wobbling sound on the front. Morgan Hill Dealer said I have to replace 4 tires. The vehicle has less than 20k miles driven. Also it feels like the steering wheels gets sticky at times. The noise is getting worst. Please help?
The contact owns a 2023 Honda CR-V. The contact received notification of the federal safety agency Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2023 Honda CR-V. The contact received notifications of the federal safety agency Campaign Numbers: 24V763000 (Fuel System, Gasoline) and 24V744000 (Steering); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Questions about the 2023 Honda CR-V Hybrid steering
Does the 2023 Honda CR-V Hybrid have steering problems?
Owners have filed 72 complaints about the steering of the 2023 Honda CR-V Hybrid, 62% of all its complaints, more than any other problem.
At what mileage do 2023 Honda CR-V Hybrid steering problems start?
Not enough complaints include the mileage to tell.
Was there a recall on the 2023 Honda CR-V Hybrid steering?
Yes, 1 recall: 24V744000. Check your VIN to see if your car still needs the free repair.
What year does the Honda CR-V Hybrid have bad steering?
The Honda CR-V Hybrid model years with the most steering complaints are 2023 (72 complaints) and 2024 (23 complaints).
Is there a class action lawsuit over the Honda CR-V Hybrid?
Yes. Class action says Honda and Acura keyless entry makes cars easy to steal and asks for theft protection (November 12, 2026).
Other 2023 Honda CR-V Hybrid problems
Driver assistance 17Fuel system 16Electrical 10Engine 8Brakes 6Transmission 5Visibility 3Wheels 3Airbags 2Acceleration 1Lights 1Tires 1
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