The contact owned a 2017 Honda CR-V. The contact stated that after parking at a gas station/store, she locked the doors, and with the key fob in her hand, went into the store. The contact stated that the stranger had approached her at her residence prior to the incident. The contact reported that a stranger was able to gain entry and drive the vehicle on the freeway and crashed into some unknown vehicles. A police report was filed. It was unknown if there were any reported injuries. There was no fire. The contact was able to confirm that all the air bags deployed while retrieving her belongings. The vehicle was towed to a tow lot and deemed a total loss by the insurance company. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted four times. Additionally, she sent an email regarding the matter. The failure mileage was 74,000.
2017 Honda CR-V: key fob or push-button start problems
17 of the 1,782 complaints about the 2017 Honda CR-V describe key fob or push-button start problems.
- owner complaints
- 17
- of this car's complaints
- 1%
- typical mileage
- 26,000
- recalls
- 0
Key fob or push-button start problems by model year
What owners say
The car first does not respond to the key fob and when you look inside the dash is on despite not using push-to-start and you have to use the manual key to open the door. Then the car alarm will go off and continue not to repond to the KeyFob until you, once again, use the manual key to unlock and silence th e car. The only solution I have gotten is to take the battery out of my key fob and disable push-to-start function. They already replaced my Key Fob AND car battery and the problem has persisted. No recall information as of yet and I'm taking it to the dealership for further scrutiny...
Parasitic battery drain affects my 2017 Honda CR-V. If the vehicle is dormant for just a few days, the battery drains completely and requires a jump start. I am on my fourth battery since purchasing the vehicle new in March 2017, and have also had the starter replaced when my garage could not identify the issue. When the battery is completely dead as I described, the key fob will not open the doors, and you must enter the vehicle by using the physical key located inside the fob. All doors must be opened manually, and the trunk liftgate (where one typically keeps jumper cables or battery booster pack) does not function, rendering access to the rear seats and trunk very difficult. When a jump is successful, all of the safety systems reset and warning indicators do not disappear until the car is driven for several minutes. Honda has an electrical problem or is using batteries that are too small for their vehicles. I wouldn’t expect a car that has been sitting for months at a time to start on the first try, but a few days (even a long weekend would be an issue) is unacceptable.
BCM (Body Control Module) failure/malfunction in 2017 Honda CRV EX with under 65,000 miles. Symptoms of the problem prior to diagnosis include multiple electrical system malfunctions: auxiliary mode automatically turning on and remaining on by itself (when car parked and unoccupied), door locks inoperable, vehicle not responding to key fob, car alarm going off by itself continuously (when car parked and unoccupied). Only solution to get all of the noted symptoms to stop is to disconnect the battery or wait for the battery to fully drain of power. Vehicle was taken to local Honda dealer and was diagnosed with failed BCM module. Informed currently the only remedy is to replace the BCM. BCM part number 38809-tmm-a11 is under nationwide shortage (current 4-6 month wait)to do manufacturing delays and other recall issues for other vehicle models. Therefore, vehicle remains inoperable for safety issues with the electrical system until part can be replaced.
On 2017 CRV with just over 100,000 miles has experienced multiple rear door lock actuator faults impacting both rear doors and the rear hatch release (locking them all in place and not able to unlock with the power switch or key fob), and as of last couple weeks our vehicle experienced a sputtering engine and sometimes would hesitate to start (or wouldn't on the first try). The culprit of the issue was the fuel pump, which had internally degraded and ultimately couldn't produce the pressure necessary for proper fuel delivery. This has been diagnosed and reported by a local independent shop (Honda Master Mechanic though) and is currently being fixed. I will have an invoice for repair once the part arrives and is installed (the replacement pump is on national backorder). I can also confirm that the pump being replaced in my 2017 CRV is a Denso unit as well, and is original to the vehicle. Currently, Honda has an active recall for fuel pump failures, but only in CRVs from 2018 and 2019 (not 2017, although I can attest that some 2017 models are being impacted). Honda had originally recalled those pumps from 2018 and 2019 models (plus those from Accords, Civics and some Acura models) due to safety issues related to fuel delivery system failure. Those safety concerns should be extended to all vehicles being impacted.
The contact owns a 2017 Honda CR-V. The contact stated while turning off the vehicle, the alarm started sounding off independently. The battery warning light was illuminated. The contact had to remove the battery terminals because the vehicle was not recognizing the key fob. The vehicle was taken to the dealer and the dealer stated that the VCN needed to be replaced. The vehicle was not repaired due to parts availability issues. The manufacturer was not contacted. The failure mileage was 84,945.
While parked and off, car alarm (horn) starts going off and lights are flashing. Even though car is not running, instrument panel is lit up, ac fan on, and dash displaying every possible error. Car would not start. Only way to get alarms to stop was disconnecting battery, Towed to dealer who said it needed a Body Control Module (BCM) and there is no firm delivery date. They were able to reset errors and said it was SAFE to drive. After returning home, after stopping car, same thing started. Ended up disconnecting battery whenever car was parked. After about a week, it got to point where engine WOULD NOT SHUT OFF, even pulling battery cable. The only way to get it to shut off was to pull the fuel injector fuse. After a few times of this, it got in a lockout mode where would not recognize key fob. Towed to dealer and there it sits, a 5 year old car awaiting a BCM which I HOPE fixes the problem but I am NOT convinced. Interesting that Honda can find BCM's for NEW cars but not for current customers... The above is a summary of the issue. The full details can be found here: https://docs.google.com/document/d/1pyf9xcBQCbp-bzV9n0fo5_ibQ4FkATxhdm9nDK4vjG8/edit?usp=sharing
Ongoing intermittent issues since car was purchased may 2017. Repeated battery drains and complete failure, battery replaced by honda july 2020. Drove, parked, would not start or run accessories nov. 30 2020 and on jan. 1 2021 when tow service stated battery at 9.4 volts 74 amps. It had been driven weekly. Intermittent error messages and random flashing/scrambled dashboard message lights. Intermittent failure to lock/unlock or remain locked. Battery in key fob replaced and key fob replaced. We are very conscious of locking car. Once I heard it unlock and saw lights flash while I was in front yard without having the key fob on my person. As additional precaution set-up the "automatic lock" function but we do not depend upon this. The possibility of an alarm failure with 2 attempts at taking things in/on the car and no alarm (one time car found unlocked with glove box dumped, etc.).
Car windows roll down by themselves without any contact with key fob. This happened when car was not turned on.
Issue with drained battery/ vsa modulator. Vehicle lights won't turn off when shutting off vehicle. Key fob will not work because vehicle battery will die. Once jumped, vehicle will die again. Battery has been checked and it doesn't seem to need replacing yet no active recall reported.
Key fob for keyless entry has a feature that auto opens all windows. It is easily activated and per honda cannot be deactivated. I have found on 8 occasions in 2years all my windows open to rain or snow upon going to my car. All items in car could easily be stolen and car has been soaked inside on 4 of the 8 events. This water/snow damage will have aged my owned vehicle. This is a common issue it appears with most hondas in last 7 years. I have finally resorted to bagging my keys and placing them by themselves up high where they cannot be contacted.
The push-button start does not engage on the first try quite often. It then takes three or four presses, removing and reapplying the brake pedal, to get the ignition to engage. I have not noticed any pattern to the failures, such as cold engine, weather conditions. This is not a single event so how do I answer when? The dealer was advised repeatedly of the problem but will not even acknowledge the problem -although I don't know if you consider it a safety problem. It has persisted from when it was brand new march 2017 until now.
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2017 Honda CR-V key fob
Is key fob or push-button start problems a common problem on the 2017 Honda CR-V?
17 of 1,782 owner complaints about the 2017 Honda CR-V (1%) mention key fob or push-button start problems. The model year with the most reports is 2007.
Is there a recall or service bulletin for this on the 2017 Honda CR-V?
There are 0 recalls and 59 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2017 Honda CR-V
Fuel smell 211Warning lights 141Adaptive cruise 125Collision warning 120Stalling 106Check engine light 96Loss of power 71Lane assist 64Battery drain 58Misfire 58Engine failure 38Won't shift 37Won't start 36Phantom braking 35Screen failure 27Jerking 27Headlights 22Hesitation 22ABS 21Fuel pump 21Fuel leak 18Overheating 16Seat belt 16Brake failure 14Grinding brakes 11Airbag light 10No deployment 9Oil consumption 9Wipers 9Door locks 8Sunroof shattered 8Transmission failure 8Knocking 7Fire or smoke 7Windshield crack 7Backup camera 6Premature wear 6Shudder 6Sudden acceleration 6
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