been having trouble with the climate control system and the radio screen will black out unexpectedly. this has been going on for years. last night, 3/24/2026, I came home and as I put the vehicle in park, all of a sudden the dashboard lights up with all sorts of faults. when I went to go to work on 3/25/2026, I still had all of the faults lit up on the dashboard, and when I went to put the vehicle in reverse it wouldn't go anywhere because one of the faults was a brake system fault. I was told that this could happen going down the highway where the brake system and the other faults could come back on and cause a crash.
2017 Honda CR-V: screen or infotainment failure
27 of the 1,782 complaints about the 2017 Honda CR-V describe screen or infotainment failure.
- owner complaints
- 27
- of this car's complaints
- 2%
- typical mileage
- 25,000
- recalls
- 0
Screen or infotainment failure by model year
What owners say
Center display for backup camera locks up and no longer shows live view causing a near miss on people walking behind vehicle. Possibly related: Center display also sometimes goes blank or audio fails. Need video to show sequence of events, but that can not be uploaded. Also, when center display sometimes stays blank (although, backup camera might still work, without guide lines), fuse #19 under the hood can be removed w/ vehicle off, then CR-V started, then off, and fuse re-placed, and then center display will work again for some time.
The contact owns a 2017 Honda CR-V. The contact stated that while attempting to reverse into a parking spot, the back over prevention display screen failed to function properly. The contact stated that the screen failed to display an image or remained frozen. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 47,800.
Center display unit goes blank or screen changes from day to night. Beeps constantly as screen changes and will not recognize touch inputs or shut off.
Electrical System Failure Battery Drain Issues Infotainment/Navigation Freezing Persistent Check Engine Light Excessive Oil Consumption Transmission Failure Brake System Failure Steering Issues Unintended Acceleration Airbag Malfunctions Fuel System Leak Increased emissions Misfires
All of the alerts for the ADAS system would all come on alerting everything had failed. This had three times now over a course of a year. Once driving two while starting or parked. After two reboots of the system and a little drive the alerts go away. Also the stereo display had gone black because it lost connection. A reboot fixes that too. That’s been happening longer. Asked the dealer to check for firmware updates. They said there are five for her car after they checked it. We had it on for an oil change. They told us first it would cost 100, then they changed to almost 500 because it was 5 updates. This could be a real safety concern since you will never know if something has failed or not. If it’s their software engineers making the mistakes with coding, why do we have to pay for them updating it so it’s correct. I have no problem doing this myself, most car companies allow this, Honda will not with our 2017 even though there is a setting to do it. I just have no way of getting the files. Please help.
Two times today the infotainment screen goes black and starts beeping like crazy. You have to pull off the road, turn the car off and then reset this. The beeping noise is so annoying you have no choice but to pull over. Dealer said no fix. Why can’t Honda fix their problems. Many other Hondas are having the same problem. I will submit this form every time this happens, which seems to be daily now.
Since I have owned this car bought in 2017 the info screen randomly turns black and beeps. You cannot tell at that is going on with the car. You can’t adjust the heat, defroster or the radio. This has happened hundreds of times. Honda says they have no fix. I read you have to pull over turn the car off, than start it up and hold the volume button down on the radio until it asks you to reboot the system. Ridiculous, I’ve never had a car with so many problems.
Service Bulletin [XXX] dated [XXX] corrective actions (dual special software updates) where followed and the frequency of incidents dropped dramatically, but after multiple dealership visits (Hardin Honda of Anaheim, CA) the center stack touchscreen still blanks out randomly while driving. Yes, the full vehicle is available for inspection. The screen continues to also “freak out” as shown in the following videos where totally random commands are being made. The blackout happens more but this still occurs periodically too. Nothing seems to fully correct the root issue. I show the dealership the videos I’ve recorded showing the issue but does not occur by the time the technicians test drive it. When it first happened, because it was so dangerous losing many controls, I also opened a case with American Honda customer relations ( #[XXX]) with “Jose” who noted the details but there was no response or followup because I was two months over warranty despite low mileage and simply out of luck. He said ask the dealership for “good will assistance” and you should get the majority of it covered probably bring it down to around $300 a replacement center stack touchscreen rather than over $2,000. Service Bulletin [XXX] dated [XXX] corrective actions (dual special software updates) where followed and the frequency of incidents dropped dramatically, but after multiple dealership visits (Hardin Honda of Anaheim, CA) the center stack touchscreen still blanks out randomly while driving. Yes, the full vehicle is available for inspection. The screen continues to also “freak out” as shown in the following videos where totally random commands are being made. The blackout happens more but this still occurs periodically too. Nothing seems to fully correct the root issue. I show the dealership the videos I’ve recorded showing the issue but does not occur by the time the technicians test drive it. When it first happened, because it was so dangerous losing many controls, I also opened a case with American Honda cu
The dashboard and radio screen start to glitch, causing my steering wheel to lock up and making it complicated to turn. This hazard makes me feel unsafe for myself and others.
On at least 2 different occasions, the brakes my 2017 Honda CRV suddenly engaged without me touching the brake pedal. Once was on I-75 when there was no traffic in front of me and no traffic on the sides. It just braked momentarily with the brake warning light on the dash appearing. It almost immediately returned to proper operation. Another time I was driving in city traffic while crossing an intersection and the brakes suddenly engaged. Again, it was a momentary situation and my foot was not on the brake pedal. I have also had repeated problems with my main display-sometimes the screen goes black and I am unable to turn radio off or change stations. Other times, the a/c or heater and defrost will not operate and then after driving for 15-30 mins it suddenly turns on and I have heat or ac and the screen returns to normal operation. The dealer has been unable to fix.
Automatic system brakes even when no car or object is in front. Brakes for no reason Also the display screen goes berserk and goes completely black and car has to be restarted for screen to work
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2017 Honda CR-V screen failure
Is screen or infotainment failure a common problem on the 2017 Honda CR-V?
27 of 1,782 owner complaints about the 2017 Honda CR-V (2%) mention screen or infotainment failure. The model year with the most reports is 2017.
Is there a recall or service bulletin for this on the 2017 Honda CR-V?
There are 0 recalls and 59 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2017 Honda CR-V
Fuel smell 211Warning lights 141Adaptive cruise 125Collision warning 120Stalling 106Check engine light 96Loss of power 71Lane assist 64Battery drain 58Misfire 58Engine failure 38Won't shift 37Won't start 36Phantom braking 35Jerking 27Headlights 22Hesitation 22ABS 21Fuel pump 21Fuel leak 18Key fob 17Overheating 16Seat belt 16Brake failure 14Grinding brakes 11Airbag light 10No deployment 9Oil consumption 9Wipers 9Door locks 8Sunroof shattered 8Transmission failure 8Knocking 7Fire or smoke 7Windshield crack 7Backup camera 6Premature wear 6Shudder 6Sudden acceleration 6
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