BCM (Body Control Module) failure/malfunction in 2017 Honda CRV EX with under 65,000 miles. Symptoms of the problem prior to diagnosis include multiple electrical system malfunctions: auxiliary mode automatically turning on and remaining on by itself (when car parked and unoccupied), door locks inoperable, vehicle not responding to key fob, car alarm going off by itself continuously (when car parked and unoccupied). Only solution to get all of the noted symptoms to stop is to disconnect the battery or wait for the battery to fully drain of power. Vehicle was taken to local Honda dealer and was diagnosed with failed BCM module. Informed currently the only remedy is to replace the BCM. BCM part number 38809-tmm-a11 is under nationwide shortage (current 4-6 month wait)to do manufacturing delays and other recall issues for other vehicle models. Therefore, vehicle remains inoperable for safety issues with the electrical system until part can be replaced.
2017 Honda CR-V: doors won't lock, open or latch
8 of the 1,782 complaints about the 2017 Honda CR-V describe doors won't lock, open or latch.
- owner complaints
- 8
- of this car's complaints
- 0%
- recalls
- 0
Doors won't lock, open or latch by model year
What owners say
On 2017 CRV with just over 100,000 miles has experienced multiple rear door lock actuator faults impacting both rear doors and the rear hatch release (locking them all in place and not able to unlock with the power switch or key fob), and as of last couple weeks our vehicle experienced a sputtering engine and sometimes would hesitate to start (or wouldn't on the first try). The culprit of the issue was the fuel pump, which had internally degraded and ultimately couldn't produce the pressure necessary for proper fuel delivery. This has been diagnosed and reported by a local independent shop (Honda Master Mechanic though) and is currently being fixed. I will have an invoice for repair once the part arrives and is installed (the replacement pump is on national backorder). I can also confirm that the pump being replaced in my 2017 CRV is a Denso unit as well, and is original to the vehicle. Currently, Honda has an active recall for fuel pump failures, but only in CRVs from 2018 and 2019 (not 2017, although I can attest that some 2017 models are being impacted). Honda had originally recalled those pumps from 2018 and 2019 models (plus those from Accords, Civics and some Acura models) due to safety issues related to fuel delivery system failure. Those safety concerns should be extended to all vehicles being impacted.
rear driver door - controls to the window , door locks, and speaker stopped working. After inspection by the dealer, they say there is a broken wire in the wire harness. How could this happen?? Caused doors not to lock and auto start would not work.
Wire harnesses failed on both the driver and passenger side rear doors. These wire harnesses control the lock/unlock, window, and speaker functions of each door. The failure was premature cracking/breaking of the electrical wires controlling the aforementioned functions. There are two safety risks. One is the fact that the rear doors will not lock when either a) the vehicle accelerates and all doors automatically lock or b) the driver goes to lock the doors by engaging the lock function on the driver side front door panel. Related, the rear doors will not unlock when either a) the vehicle is set to Park or b) the driver goes to unlock the doors by engaging the unlock function on the driver side front door panel. In an emergency or other time sensitive situation, this would prevent timely egress from the vehicle (especially with children in the rear seats). The second safety risk is that the up/down functionality of the windows which would prevent either a) timely egress in an emergency or other time sensitive situation or b) temperature control via natural air flow. The components have been inspected by my mechanic and will be replaced with OEM parts at a somewhat significant cost including parts and labor. It has not been inspected by any other party. The symptoms first appeared about three months ago. Symptoms include a) doors not unlocking when vehicle is set to Park and b) windows not engaging (i.e. going up/down).
My rear passenger door will not open from outside or inside. This poses a huge safety issue!!! Also the tailgate only opens on occasion!
The rear passenger side door emits squeaking noise when pulling on the door pull to open the door. Upon closer examination, I saw that the post from the door pull handle rubs against the cutout hole in the door panel. This means the assembly of the door handle was off, or the cutout was located wrong. The dealer loosened the door handle to readjust its position, but it still squeaks sometimes. I can see that the post is slightly adjusted away from the cutout, but it not as far away as on the other door handles. I suspect that the cutout was located wrong, when the hole was cut in manufacturing.
My 2017 honda cr-v has had a few problems. Current issues: 1) biggest complaint the gear shift button literally just fell off today when I put my car in park. The silver button that goes into the side fell into the floor. It seemed more & more loose over the last few days, but I didn't think much of it. I should've. It's a cr-v. 2) for the last few months my passenger back seat door won't lock or unlock with my key fob or when I click the button. I have to manually push it. Which means if all the doors aren't locked the car won't lock the other doors. My car is not secure when I'm leaving it parked.
On a day with significant winter weather I drove my vehicle and when I arrived at my destination and parked I was unable to open the drivers door. The state of the door lock didn't matter. I called a friend who came over to help. They said that the exterior door handle had failed to retract fully. They pushed it in and the door was subsequently able to open. The failure of the exterior door handle to return to the closed position appeared to be due to a bit of ice. The apparent situation is that if the exterior handle is out of position then the interior handle can fail to open the door.
Related recalls
No recalls on record for this model year.
Questions about the 2017 Honda CR-V door locks
Is doors won't lock, open or latch a common problem on the 2017 Honda CR-V?
8 of 1,782 owner complaints about the 2017 Honda CR-V (0%) mention doors won't lock, open or latch. The model year with the most reports is 2007.
Is there a recall or service bulletin for this on the 2017 Honda CR-V?
There is no recall or service bulletin for this area of the car on record.
Other symptoms on the 2017 Honda CR-V
Fuel smell 211Warning lights 141Adaptive cruise 125Collision warning 120Stalling 106Check engine light 96Loss of power 71Lane assist 64Battery drain 58Misfire 58Engine failure 38Won't shift 37Won't start 36Phantom braking 35Screen failure 27Jerking 27Headlights 22Hesitation 22ABS 21Fuel pump 21Fuel leak 18Key fob 17Overheating 16Seat belt 16Brake failure 14Grinding brakes 11Airbag light 10No deployment 9Oil consumption 9Wipers 9Sunroof shattered 8Transmission failure 8Knocking 7Fire or smoke 7Windshield crack 7Backup camera 6Premature wear 6Shudder 6Sudden acceleration 6
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