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2002 Honda CR-V: doors won't lock, open or latch

11 of the 515 complaints about the 2002 Honda CR-V describe doors won't lock, open or latch.

owner complaints
11
of this car's complaints
2%
typical repair cost reported
$400
typical mileage
85,000
recalls
0
Is there a fix? 2 service bulletins cover this area of the car. See below

Doors won't lock, open or latch by model year

What owners say

Filed Mar 16, 2022 · Electrical · TN

Door locks. Doors won't lock or unlock while inside or outside of vehicle

Filed Jul 12, 2015 · Seats · 298,000 miles · GA

[xxx] [xxx] calhoun ga 30701 my A/C compressor has went out again for the 3rd time. We have paid honda hennessy of woodstock a total of $6000.00 in the past 5 years for this. We bought this honda cr-v with only 3 miles. I have had nothing but problems with this vehicle. Also my driver side seat reclines back and forth with out even using the latch. My door locks do not even work they have had to be pried open and I have to leave the key in the ignition switch or it won't start. Invalid VIN information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'

Filed Mar 6, 2015 · Electrical · 84,580 miles · NM

I started having problems with the driver's side door lock actuator. The remote key fob quit working and the key would get stuck while trying to open it manually. I notified garcia honda on 06/06/12 and they gave me an estimate of $210.00 plus tax. On 07/10/12 I had it repaired at another shop for $159.00 plus tax. I kept having problems and had it repaired again on 07/26/13 for $187.50 plus tax. I recently read that there is a class action suit for this problem because honda knew about the problem and never admitted it or notified the owners. Also I noticed that I was never notified of 5 of the recalls for my vehicle: 1. Seat belt pretensioner 11/26/01 - this was before I bought it, so I'm not sure if it was taken care of. 2. Front seat anchorage 09/17/02 - I bought it on 10/24/03 and have always had problems with the driver's seat rocking back and forth. It feels wobbly and not secure. 3. Metal particles in ignition 10/27/03 - I had just bought my car 3 days before and never received a recall for this problem. 4. Curved tempered glass 12/11/07 - never received this recall either. 5. Driver power window switch 10/5/12 - I remember having problems with my window at some point but I can't remember when. I never received this recall either. On 09/27/04 I was on the highway doing 80mph and the gas pedal disengaged and I had no control of the acceleration of the vehicle. I waited until I saw a rest area and pulled over. My boyfriend and son fixed a cable and we were able to get home. Dealer said it wasn't related to the shift cable recall. I also received a recall for the driver's side air-bag in may 2011, had it checked on 7/21/11 and they said no replacement was needed. Apparently they lied!! I have been driving around for 4 years with several safety hazards. I am very upset and frustrated and would like help with my complaints. Thanks.

Filed Nov 19, 2014 · Electrical, Locks · 20,000 miles · CA

Tl* the contact owns a 2002 honda cr-v. The contact stated that the front driver side door failed to open manually. The vehicle was taken to the dealer who diagnosed that the door lock cylinder needed to be replaced. The vehicle was repaired, but the failure recurred two years after the repair. In addition, the key failed to turn in the ignition and remained stuck. The vehicle was towed to the contact's residence where a private mechanic diagnosed that the entire ignition cylinder needed to be replaced. The vehicle was repaired. The failure mileage was 20,000.

Filed Aug 15, 2014 · Locks · 200 miles · MS

Tl* the contact owns a 2002 honda cr-v. The contact stated that the front driver and passenger side doors failed to manually lock or unlock. The vehicle was taken to an authorized dealer. The technician diagnosed that the driver's side door lock actuator and the driver and passenger side door cylinder needed to be replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 200.

Filed Jan 19, 2014 · Locks · 85,000 miles · VA

In 2010 the locks on the two front doors and left rear passenger door stopped responding to the electronic signal at about the same time. All three actuators were replaced. The vehicle has not had extensive usage since then but in december 2013 problems developed again with the locks - with two new doors and one repeating door. The rear right passenger door lock, the trunk/hatch lock, and for a second time the driver's front door do not work correctly. The rear right passenger door has no external key lock and does not respond to the electronic signal. It must be locked and unlocked manually from the interior of the car using the lock button on that door. The driver's door responds to an electronic signal but a key cannot be inserted into the lock. The trunk lock does not respond to a signal and a key can only be inserted into the lock if the car is locked and then unlocked via the driver's side control button located on the door. It seems unusual that all three doors would begin experiencing difficulties at the same time - with one door that had already had an actuator replaced being one of the three problem doors. Why can the control lock button on the driver's door affect the ability to place a key in the trunk/hatch lock? Has honda issued a safety bulletin or recall on this issue? There seems to be a lot of lock concerns being posted on car forums concerning the crv lock issue. Is this a safety issue?

Filed May 21, 2013 · Electrical, Locks · RI

Door lock does not work with the remote or manual key. Door locks sporadically move up and down with out touching door lock switches. I spent $300.00 on genuine honda parts and had my mechanic install a new actuator and lock mechanism, and the problem is exactly the same. I want to take the car to honda and ask for a total reimbursement and a final repair. I am surprised there has not been a recall on this particular problem because of the number of complaints about the key locks on these models. A local television station ( with a problem solving segment recently covered this problem.) can you please help me in any way? Thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Filed Oct 24, 2012 · Acceleration, Airbags · 191,103 miles · CA

I responded to a recall notice for the airbag inflator. I had noticed, immediately thereafter, that my horn and cruise control is inoperable. I contacted service advisor who asked to bring the car back in. She agreed that the mechanism for these inoperable parts is in "close proximity to the air bag inspection areas", for the recall. However, they claim they "... Are not liable for the cable reel" and will charge to have it fixed. And just yesterday, in the process of getting my window fixed, the same dealership left out the moisture shield and disabled my door locks which are superficial issues that they somewhat resolved. However, I still do not have a working horn or cruise control because these were consequentially damaged after innocently responding to an airbag recall inspection.

Filed Apr 18, 2011 · Locks · WI

Purchased vehicle in 2008 driver's door lock would not would not unlock all doors. We were told that was normal. Now taking the honda cr-v in to find out dealer recommend replacing the driver's door lock cylinder and actuator at the cost of $400.00. This was a problem a purchase of truck.

Filed Jun 29, 2010 · Engine · 86,000 miles · FL

I am the original owner of a 2002 honda cr-v which has an air conditioner failure at 86,000 miles. All components need to be replaced. It was first noticeable with a rattling noise under the hood - needs compressor, dryer, receiver, condenser etc replaced for around $1000-2200 at an independent mechanic. Dealer is approx. $2500-3500 which I have not pinned down yet. Am. Honda will do nothing. Mileage should not be a factor here; honda manufactured a defective part and should pay the entire repair amount. I am sure if am. Honda rep. Was faced with same situation, he would be demanding payment as well. Hope for definitive class action lawsuit. Also, oxygen sensor needs to be replaced and door locks will no longer work therefore you cannot lock the car. Have replaced tail lights 3x in a year and now honda says it needs a socket replacement. These are very expensive repairs on what should have been a reliable vehicle.

Filed Apr 18, 2008 · Electrical · GA

2002 honda cr-v door sensors are not working. Consumer states that this is the second time the door sensors stopped working. She states that the sensors do not recognize the driver door being opened. *kb the consumer stated there was no warning or indicator light when the lights were left on after removing the key or when the driver's door was partially opened while moving. The overhead light did not come on when the driver's door was opened. Also, when the consumer unlocked the door and opened the driver's door the vehicle did not recognize that the door was opened and locked by itself. The bulbs started burning out, there was no warning signal or indicator light when the lights were left on after removing the key or when the driver's door was partially open while the vehicle was moving. The overhead light didn't come on when the driver's door was opened. The dealer replaced the door lock actuator. Updated 11/19/14

Service bulletins that may apply

Related recalls

No recalls on record for this model year.

Questions about the 2002 Honda CR-V door locks

Is doors won't lock, open or latch a common problem on the 2002 Honda CR-V?

11 of 515 owner complaints about the 2002 Honda CR-V (2%) mention doors won't lock, open or latch. The model year with the most reports is 2007.

How much does it cost to fix doors won't lock, open or latch on the 2002 Honda CR-V?

Owners who mentioned a price put the repair at about $400 (median of 5 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.

Is there a recall or service bulletin for this on the 2002 Honda CR-V?

There are 0 recalls and 2 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2002 Honda CR-V

Headlights 54Airbag light 45No deployment 22Stalling 19Fire or smoke 17Seat belt 16Check engine light 11Tire blowout 9Adaptive cruise 8Pulling 7Overheating 6Loss of power 5

All model years of the Honda CR-V

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