DOOR LOCK ACTUATOR. It is constantly malfunctioning. You are driving with small kids, and the doors keep unlocking and locking as the vehicle is in motion. I am very concerned, especially with children inside. It gets to a point that it sounds like a machine gun while you are driving, so, if you forget about it, suddenly you hear the loud noise and you think there is a drive by shooting nearby. There was a class action lawsuit regarding this a few years ago and a recall on this part. Today I locked my car after I parked and went into my house, suddenly I heard this horn noise on and off by itself without touching the key or the fob. I find this extremely dangerous. Let's say you get trapped inside your car and suddenly you cannot get out. I looked a little dipper and found out that Honda did not want to fix this issue. This is unacceptable and very unfair. Is there something someone can do to remediate it?
2011 Honda CR-V: doors won't lock, open or latch
27 of the 555 complaints about the 2011 Honda CR-V describe doors won't lock, open or latch.
- owner complaints
- 27
- of this car's complaints
- 5%
- typical repair cost reported
- $839
- typical mileage
- 58,000
- recalls
- 0
Doors won't lock, open or latch by model year
What owners say
I'm driving along and the car door locks don't recognize that there already locked. They keep going off. The car is shut off and the door locks keep going off and the dom light keeps coming on every time the doors lock even though they are already locked. I couldn't get out of my car the other day because of this. I know now why someone sold it to the dealer ship. I've had the car a couple of months and I'm ready to sell it. I don't feel safe. Also the navigation date will not stay on the current day of 2024. It keeps rebooting back to Feb 2005. I bought it July 25, 2024 for $14,835. Apparently, I'm not the only car out there that has this problem. Why is this not being fixed. It is a SAFETY HAZARD TO GET LOCKED IN YOUR VEHICLE AND CANT GET OUT. I HAD TO CALL ROAD SIDE ASST. This is unacceptable when I pay this kind of money for a vehicle.
Drivers side door lock is stuck and will not open. I had to crawl out of the passenger door to exit the vehicle. After exiting the car I tried locking and unlocking the car using the fab. Once the doors were locked none of the doors would open using the fab even though the fab was visibly working. I had to call AAA to come unlock the car. I can unlock all of the doors from the inside except for the drivers door. If I lock my car I will be locked out out of it, so my vehicle is now not secure. This is the first time this has happened.
It seems all door locks are buzzing and have difficulty opening/closing. It happens during unlocking and locking of doors using either the remote key or regular key. Also makes buzzing noise when running the 1st 0-10mph (from most full stop). It seems to happen more often on the driver and right passenger doors. Bought this used car in mid-2023.
Driver side actuator has failed. The driver door won't open at all. Other doors must remain unlocked or I can not get into the car at all. The door lock won't move either.
On Saturday, August 26, 2023 we were locked out of our 2011 Honda CR-V and had to call for assistance to get into the car. Neither of the key fobs worked and even attempting to unlock the drivers side door with the key did not work. Everything worked perfectly fine the day before. There were no issues whatsoever with the door locks prior to this. We called AAA, they got us in the car from the passenger side door. Drivers side door still would not open from the inside or outside of the car. Took it to the Honda dealer and was told it was the DOOR LOCK ACTUATOR. We did a little digging and discovered that there was a class action lawsuit regarding this that was filed in January 2013 and a recall on this part in this particular model in 2014. At that time, our door lock actuator was working, so they did nothing with it. But, many years later, here we are, it malfunctioned, and we are now out $853.30 to have the door lock actuator fixed as well as the Master Window Switch, which was broken by the dealer while attempting to get the drivers side door open. (There were no problems with windows prior to this either.) I have found MANY people online who have had to pay for this repair because Honda said nothing was wrong with this on their cars back when the recall was in place. My husband could have been trapped in the car had something happened on the road affecting the passenger side of the car. (Since he had to climb thru from the passenger side to get into the drivers side of the car.) And I don't feel it is right that ALL of the Hondas involved were not fixed back when they discovered a problem in 2013. There are A LOT of these cars on the road right now, and this is NOT SAFE.
My driver door and my back hatchback door would not open or unlock. I tried the actual key in the drivers door would not open and I tried two different remotes & neither would open the driver door or the back hatchback. I’m having to replace the actuator in both doors at this time!
The door lock actuator has malfunctioned in my 2011 Honda CRV and this is not covered under a recall or warranty. This has caused my vehicle doors to not be able to open as well, my hatch will not unlock to enable me to open that. There was no warning or any other symptoms prior. From a safety perspective, if I were to be in an accident and have passengers in my vehicle, they would be unable to exit the vehicle if they were in the backseat of my vehicle. Also, how do I know that this won't eventually affect the drivers door which will then cause me to not be able to exit the vehicle in the event of an emergency.
The contact's client owns a 2011 Honda CR-V. The contact stated that while his client was driving at undisclosed speeds, the driver’s side door lock actuator mechanism would independently lock and unlock on all four doors without warning. The contact's client could hear the doors locking and unlocking while driving. The vehicle was taken to the independent mechanic where he determined that the door lock actuator was defective and needed to be replaced. The contact called Millennium Honda (286 N Franklin St, Hempstead, NY 11550) and North Shore Honda (611 Glen Cove Rd, Glen Head, NY 11545) where the contact was informed by both dealers that there were no recalls on the vehicle. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 139,000.
Doors are not unlocking on my 2011 honda cr-v. This is very dangerous. I parked the car overnight and the doors won't unlock. On further investigation, I saw that driver side door lock is stuck. It won't unlock with key fob nor with the key. Very very dangerous. Meaning, now I either I have to keep the windows down and fear the car being stolen or fear I won't be able to come out of the car in the event of an crash. I saw online that there are countless complaints about lock actuators being faulty but honda still did not issue a recall.
It appears honda has a known defect concerning the driver door locking and unlocking mechanism and they choose to make the consumer responsible for the cost of repair and if damage caused by their efforts to repair the customer's responsibility.thankfully the 1,800 quote to replace the door panel was avoided; however, I was charged $839.74 (391.15 parts and 360 for labor at duval honda). The driver door would not unlock, which effected the trunk inability to open and I had to get in and out by leaving the passenger side unlocked and manually unlocking the passenger side to get in and out of the 2011 crv-ex. If I wasn't flexible I would have been trapped in my own car, which is a safety issue. It is disappointing of honda's lack of accountability.
2011 honda crv. The door lock actuator stopped working. I was not able to open the doors in manual with key or wirelessly ( remote). This is also a known problem with other crv model years and a legal case was won in favor of consumers of certain model years to have it repaired by honda free of charge.
Related recalls
No recalls on record for this model year.
Questions about the 2011 Honda CR-V door locks
Is doors won't lock, open or latch a common problem on the 2011 Honda CR-V?
27 of 555 owner complaints about the 2011 Honda CR-V (5%) mention doors won't lock, open or latch. The model year with the most reports is 2007.
How much does it cost to fix doors won't lock, open or latch on the 2011 Honda CR-V?
Owners who mentioned a price put the repair at about $839 (median of 5 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
Is there a recall or service bulletin for this on the 2011 Honda CR-V?
There is no recall or service bulletin for this area of the car on record.
Other symptoms on the 2011 Honda CR-V
Oil consumption 17Key fob 14Check engine light 13Airbag light 10No deployment 9Sudden acceleration 9Ball joint 6
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