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2012 Honda CR-V: doors won't lock, open or latch

9 of the 403 complaints about the 2012 Honda CR-V describe doors won't lock, open or latch.

owner complaints
9
of this car's complaints
2%
typical mileage
18,000
recalls
1
Is there a fix? There is 1 recall and 1 service bulletin for this area of the car. See below

Doors won't lock, open or latch by model year

What owners say

Filed Jun 17, 2026 · Body · IL

The drivers side (left front door latch) is inoperative. This was a recall from Aug 2012. The latch was replaced in 2012. Yes it is available for inspection. The door opens while driving and had to be tied shut to drive home and Honda dealership. Was told by Honda Corporate to drive to the nearest Dealership and repairs would be made under Safety Recall Notice from 2012, once they diagnose it as broken. Gerald Honda of Mattson diagnosed the problem and ordered the part on 6/16/26. They made an appointment for 6/17/2026 at 9:00am for the repair. The door open warning light intermittently blinks off/on for the two front doors, and dings. There were no warning lights prior to 6/16/26.

Filed May 5, 2026 · Locks, Suspension · 200,500 miles · PA

The contact owns a 2012 Honda CR-V. The contact stated that while driving at 30 MPH approaching a red light, the rear trailing arm detached from the tire. No warning lights were illuminated. The driver was able to dive to a parking lot. The vehicle was transported on a trailer by her father. The front door latch had become inoperable. The contact had to tie the door shut but was later repaired by her father. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 200,500.

Filed Mar 10, 2023 · Electrical · GA

My Honda CRV 2012 rear and trunk doors will not lock. This is creating a safety hazard for me and my family as it leaves my car unsecured when I am away from my vehicle.

Filed Nov 11, 2021 · UT

The 2012 CRV has one driver's side door key lock for the entire vehicle located on the drivers door. The 3 original keys for the CRV all fit in the key hole and turn easily, but none of the keys opened the door. The keys work to start the emission but not the doors, The fobs all work on all the doors, as well. This issue was identified when the battery died, the key fobs were rendered useless and none of the original keys worked to open the vehicle. This was very dangerous to have no way to enter our car if we were stranded due to a battery malfunction or other electrical issue. The car was brought to the Honda Dealership and evaluated and it was found that the door/key actuator is not working. There are many complaints identical to mine found on the internet. A class action lawsuit was filed against Honda Corp for this exact issue and the plantiffs won. I have missed this deadline for this class action lawsuit. Service Bulletins Service ID: 14-083, 14-084 These service bulletins allowed Honda CR-V owners to get their door actuators repaired free of charge until November 2015. The bulletins applied to the driver’s side and passenger door lock actuators, but stated they were only to be repaired if they were faulty, instead of a blanket replacement for all actuators. This is still an issue that is dangerous and needs to be fixed, especially as we do not know when a battery may die and not being able to get into your CRV. Honda Corp was also notified of this issue and to date nothing is being done.

Filed Mar 27, 2014 · Acceleration, Electrical · 20,056 miles · NY

My 2012 cr-v has customizable auto door lock function. It has couple option. 1. With vehicle speed, 2. Shift from p. Problem with option 2. I select option 2. Because I want to get more secure safety. Not less the secure safety. When I was escaping from close road, I need to drive back. I started engine and open driver door to make sure my rear tire is going right way. Changed gear p to r. And door didn't automatically lock. I guess there is protection for when driver door open and engine running, door didn't lock itself. I understand that. But I escape from there and close door and change gear r to d. And drive up to 40 MPH. And door is still unlock. This is an error. They can not advertise they have auto lock function for safety. The function give people to understand for have more secure safety by car. They must watch safety while car is driving more then 20mph over 500 feet. If they think really care about safety, they should lock other doors at least. And keep watch what's car status.

Filed Aug 1, 2013 · Body, Locks · 7,057 miles · MD

This is about the federal safety agency recall 12v‑338, and to report honda's failure to remedy a defect within 60 days of first contact with the dealer (honda of annapolis, 1720 west street, annapolis, md 21401). We brought our 2102 honda cr-v to honda of annapolis on march 22, 2013 for the replacement of driver's and passenger's door latches and inner handles under recall 12v‑338. The service advisor stated that no parts were available, so the parts would be special ordered and we would be called when the parts were in stock. We never received any call. We went to honda of annapolis on june 27, 2013 for an oil change and inquired about the recall parts, which were then in stock, and the recall work was performed. When we asked why we had not been called about the recall parts, no one offered any rational explanation, much less any apology. Later that day, we were unable to lock the cr-v, the car alarm would go off when either front door was opened, and we had to turn off the alarm by putting the key in the ignition. We returned to honda of annapolis the following day to have these problems fixed. Thus, honda of annapolis missed your 60 day repair deadline by over 30 days, and then performed the replacement in an incompetent manner. If we had not gone in for the oil change, we believe we would never have received any call from this dealer about completing the recall.

Filed Jul 7, 2013 · Steering, Suspension · 18,000 miles · CA · crash · 1 injury

Driver reported hearing loud pop from right side (assumed to be front tire blowout). She described steering locked up and was unable to turn wheel. Lost control of vehicle on a curving 2 lane road. She describes braking was ineffective, and her vehicle right front corner hit a vehicle in opposite lane, both vehicles spun 180 and crv ended up upright in a ditch off the road. Right front wheel and suspension was completely disconnected from vehicle. Rear right wheel broke from suspension. Car airbags deployed properly, and driver was just bruised and scraped up. This vehicle has had 2 issues with TPMS (tire-pressure monitor system). Vehicle was returned to dealer for service after two days after purchase when TPMS indicator came on 10 minutes away from dealership after purchase (service dept was closed the next day). Second time was 3 days after service, technician reported that "previous tech didn't adjust the spare tire TPMS. That's what caused the errors". Months later tires appeared to be low, but TPMS system didn't indicate anything, driver wondered if the service techs disabled the TPMS system completely? Car was at dealer jan 12, 2013 for door lock recall. Described TPMS issues to tech, nothing reported. Car was due to go back to shop a month or two after the accident for 1 year check-up. Driver states she will not buy another honda.. This one just had too many problems from the start.

Filed Sep 24, 2012 · Body, Locks · CA

Due to recall letter of interior front door latch and front passenger door latch not properly latched, brought the car to honda of serramonte to have it fixed. After retrieving my car, I tested the door latch while driving, the door can still be opened from the inside.

Filed Jul 23, 2012 · Electrical, Locks · 4,385 miles · OH

I was driving my 2012 honda crv when the door locks started going crazy then the car alarm started going off then me and my wife tried to get out and the door would not open so I drove the 3 month old crv back to the dealer at sunnyside honda and they were the rudest people on earth I told them what happened and they tried to get me to sing a paper that said I might have to pay cause it might be my fault not were sorry not are you guys ok no just sing I said no ask for the boss he said same thing so I ask for his boss the head boss at the time no sorry no are u ok well he said you had a remote starter put in its an after market its there fault call them I didn't put it in very rude and leaning in turns me so I said honda at the time I bought the crv sad they were out of factory remotes and rec-amended that one it was put on there before I even picked up the car for first time now me and my wife was terrified and all they could do is give us bull not just say wow it a brand new crv sorry it happened well check it out finally after that and a long time latter they agreed to check it out and said after it was check out well we replaced the door actuator but if it happens gain you need to call the remote people no sorry I loved honda but not now I am looking into a law suite.

Service bulletins that may apply

Related recalls

Latches/locks/linkages: doors: latchReported July 19, 2012 · 172,837 vehicles affected
What is wrong
Honda is recalling certain model year 2012 Honda CR-V and model year 2013 Acura ILX vehicles. If the manual or power door lock is activated while an interior front door handle is being operated by an occupant, the cable connecting the interior door handle to the door latch mechanism may become loose and move out of position. There is a possibility that the cable can move far enough out of position to prevent the door from properly latching.
Risk
If the door is not fully latched, the door may open while driving or in a crash, increasing the risk of personal injury to the vehicle occupants.
Remedy
Honda will notify owners, and dealers will replace the front door latch assemblies in the affected vehicles, free of charge. Additionally, the interior front door handles in certain Honda CR-Vs will also be replaced, free of charge. The safety recall is expected to begin on, or about, August 16, 2012. Owners may contact Honda customer service at 1‑800‑999‑1009.

Recall number 12V338000 · Recall details

Questions about the 2012 Honda CR-V door locks

Is doors won't lock, open or latch a common problem on the 2012 Honda CR-V?

9 of 403 owner complaints about the 2012 Honda CR-V (2%) mention doors won't lock, open or latch. The model year with the most reports is 2007.

Is there a recall or service bulletin for this on the 2012 Honda CR-V?

There is 1 recall and 1 service bulletin for the same area of the car. Check them below with your VIN.

Other symptoms on the 2012 Honda CR-V

Grinding brakes 42Hesitation 17Headlights 14Engine failure 12Stalling 12Battery drain 11Steering lock-up 10Sudden acceleration 10Won't start 10Power steering loss 9No deployment 7Ball joint 7Wipers 7Airbag light 6Loss of power 5Shudder 5

All model years of the Honda CR-V

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