2019 Honda CRV infotainment issues, screen randomly goes blank while driving causing the passengers of the car to have no ability to adjust the various settings (climate, radio, navigations, lighting of the counsel, etc.). This has been ongoing since the first year I purchased the car. Recently while driving the entire screen went blank and a very loud static like noise was coming from the speakers, I could not turn the radio off, I could not adjust the volume. I have to find a safe spot to pull over and shut the car off for a few min. I purchased my car new from the Honda Dealership and have brought it in multiple times due to these electrical issues and they keep telling me it is because I am not using an apple cord to connect OR my apple cord is old. This is not true I purchased brand new cords from apple directly and still the issues keep happening. Also in the last 2 months the rear tail lights will flash for no reason. Car parked in the garage over night the next morning I go out and tail lights are randomly doing quick flashes every few mins. This is a daily occurrence now and I worry someone will think it is a blinker while I am driving but it is not. I have seen several other online forums with the very same issues I am having and Honda wont do anything about it. There is something wrong with the electrical system in these cars.
2019 Honda CR-V: screen or infotainment failure
6 of the 1,110 complaints about the 2019 Honda CR-V describe screen or infotainment failure.
- owner complaints
- 6
- of this car's complaints
- 1%
- recalls
- 0
Screen or infotainment failure by model year
What owners say
The infotainment screen starts glitching out on extended trips. It constantly beeps and flashes on the screen as of a button is being pressed. It also will not allow you to turn the system off to remove the distraction. This happened on a trip to Chattanooga in July 2022 and was 'fixed' with a software update. It happened again on [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Radio screen went blank. Rear back up camera non operational. It is available for inspection.Unable to view behind vehicle when backing up.Dealer service center inspected.No other inspection. No warning.
Infotainment System Will randomly glitch. No touching or pressing of buttons beforehand. And no access to do anything while glitching. Infotainment System Will spontaneously beep like you are pressing buttons, go from light to dark at different speeds. Very distracting while driving. Especially when nothing can be done to fix. Once car is turned off and restarted it does seem to “most of the time” make it go away for a bit. Nor rhyme or reason as to when it will happen. Hot or cold, AC or heat etc.
The SUV would not start after not being driven for 2 days. Roadside assistance was called and they tested the battery and it was fully charged, but the SUV wouldn't start. The SUV was jump started and the alarm started going off and the head unit had to be restarted.
Issue with screen brightness started 2 months ago, initially I thought may be I accidentally touched screen and now I realized it is problem with screen itself. While driving on highway infotainment screen brightness lowers and highs and blackout by itself and 3 to 4 times screen was blacked out on reversing which I consider as safety issue. Issue will start if you are driving for more than 20 minutes. Dealers failed to inform about the issue when I bought car.
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2019 Honda CR-V screen failure
Is screen or infotainment failure a common problem on the 2019 Honda CR-V?
6 of 1,110 owner complaints about the 2019 Honda CR-V (1%) mention screen or infotainment failure. The model year with the most reports is 2017.
Is there a recall or service bulletin for this on the 2019 Honda CR-V?
There are 0 recalls and 34 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2019 Honda CR-V
Fuel pump 77Collision warning 69Stalling 59Warning lights 55Adaptive cruise 50Check engine light 42Lane assist 35Phantom braking 33Fuel smell 29Loss of power 28Jerking 26Battery drain 18Hesitation 18Won't start 18Misfire 15Sunroof shattered 15Won't shift 13Airbag light 12Steering noise 11Headlights 10No deployment 9Engine failure 9Fire or smoke 9ABS 7Backup camera 7Grinding brakes 7Fuel leak 7Key fob 7Windshield crack 7Brake failure 5Overheating 5Shudder 5
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