2018 Honda CR-V: screen or infotainment failure

Filed Aug 3, 2026 · Electrical · SC

Component Affected: BACK OVER PREVENTION: REARVIEW CAMERA / INFOTAINMENT SYSTEMDescription of Safety Defect:The factory infotainment/Display Audio screen intermittently freezes, loses power, and goes completely black while driving or transitioning into reverse. When this manufacturing hardware defect occurs, the backup safety camera completely fails to activate and display any video feed. This introduces a severe, immediate backover safety hazard, leaving a massive blind spot that prevents the detection of pedestrians, small children, or objects behind the vehicle.This vehicle is a one-owner vehicle purchased brand new in May 2018. The defect matches the exact symptoms, hardware failures, and software glitches documented in Honda Service Bulletin 19-066. A certified dealer (Honda of Columbia in Lexington, SC) diagnosed the vehicle on 7/27/2026, confirming the internal radio head unit is defective and requires a complete replacement at an estimated consumer cost of $800.Because this hardware failure directly compromises a critical safety feature mandated by Federal Motor Vehicle Safety Standard (FMVSS) No. 111, it poses an unreasonable risk to public safety. American Honda has refused to cover the repair under the existing TSB campaign, claiming the issue is VIN-specific. I am filing this complaint to urge the federal safety agency to investigate this systemic failure and expand the scope of the campaign into a mandatory safety recall.

Filed Feb 26, 2026 · Brakes, Driver assistance · FL

I am filing this complaint regarding a serious safety issue with my 2018 Honda CR-V. The vehicle is experiencing repeated and unpredictable malfunctions involving the dashboard display, warning systems, and automatic braking features while the vehicle is in motion. While driving at normal speeds, the vehicle has braked on its own with no obstacle, vehicle, pedestrian, or hazard present in front of me. This sudden braking occurs without warning and creates a significant risk of being rear-ended or losing control of the vehicle. The braking feels as though the collision mitigation or safety system is activating incorrectly. At the same time or on separate occasions, the dashboard display begins glitching and flashing multiple warning indicators. These include:    •   Tire pressure warning lights appearing even though the tires are properly inflated    •   Sensor warning lights activating randomly    •   Alerts indicating systems such as collision warning, vehicle detection, or high-beam assist are malfunctioning    •   Messages stating safety features are not working when there is no apparent reason These warnings often appear simultaneously and disappear later without explanation. The infotainment or instrument display sometimes flickers or behaves erratically when this occurs. This issue is extremely concerning because it suggests a failure in the vehicle’s electrical system, sensors, or safety-assist technology. The unexpected braking alone poses a major safety hazard, particularly at highway speeds or in traffic, as it could cause a crash. In addition, the false warnings make it difficult to determine when the vehicle actually has a real problem that needs attention. The malfunction happens randomly and is not tied to weather conditions, road conditions, or driving behavior. It has occurred during normal driving with no obstacles present and no reason for the safety systems to activate. Because this issue involves unintended braking and malfunctioning driver

Filed Dec 4, 2025 · SC

all warning lights appear (flickering) while driving and also audio display gets completely black and only shows warning sentences Happened 2 times. First time fixed to remove battery. Second time doesn’t work . Still shows signals.

Filed Jul 1, 2024 · Electrical · WI

The following has happened several times before a repair was made: [Car Alarm / Unable to turn on/off car.] Questions: *BCM failure. My car is available for inspection. *Unable to turn off/on vehicle, children inside. *Problem reproduced months earlier, and at dealership (Goodyear(920‑458‑8306) and Honda International(920‑208‑0200), both in Sheboygan, WI) *Warning lights and messages only appeared during the issue happening, not prior. Started [XXX] Car alarm goes off during inconsistent times. Then if I try to turn it on, I am unable to turn the car back off: dash lights flicker, relay is clicking several times. IF I am eventually able to turn it off, I can not turn it back on, though it does try to (engine). Same symptoms as above. Eventually it seems to possibly drain the battery, and all the dash lights and relay again flicker, But then the brake pedal pushes back at me when trying to turn it back on (with no engine sound). Battery, On/Off switch, and BCM were replaced to resolve(?) this issue. We will see if this continues. I am seeing MANY others online having the exact same problem. Side note: Touch Screen Infotainment screen went black months prior. pulling fuse and inserting it fixed that issue. Also, I have video, but am unable to upload here. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Feb 18, 2024 · CA

Dashboard Display screen glitches. Becomes inoperable. I took the car to the dealer and they ignored it. Causes safety issues when reversing, navigating in an unknown area, makes beeping noises, and cannot be reset without turning the car off and then back on. This has been happening intermittently since 2019.

Filed Jun 22, 2023 · Electrical, Visibility · MI

Display screen regularly & unexpectedly malfunctions while the vehicle is in motion. During these times, the display screen dims, goes dark, freezes, or goes into full bright mode. This continues throughout a cycle until the can can be stopped & restarted. Also, the windshield continues to crack along the base from side to side without any noticeable damages prior & I continue to have it replaced.

Filed Nov 11, 2021 · Electrical · TX

Battery failures. Experience battery failures twice within a 3 year period. First incident the vehicle was parked in out garage and required to be towed to dealership and battery replaced and second incident was able to drive to dealership to have battery replaced. Had the electronic system tested at the dealership and tested within operating specifications. When the battery is failing the driver and infotainment displays starts to glitch/malfunction. In both cased there were not any battery messages to alert the driver.

Filed Oct 27, 2020 · Driver assistance, Electrical · 36,000 miles · TX

2 problems, when vehicle is moving, audio display panel glicthes in/out, brightness goes from bright to dim to completely blacked out display without being touched. Glitches out like that for several minutes, completely uncontrollable and cannot use your audio display/radio nothing. While stationary car would not start. When you attempt to start car display says brake problem, and then parking brake problem, no audio display lights up nothing, engine start button blinks red and car goes off completely, smelled gas during this attempt to start car. Jumped started the car took it to local auto parts store to check car battery, battery has more than enough charge. Attached pics and video.

Filed Aug 4, 2020 · Electrical, Engine · 11,760 miles · MD

Tl* the contact owns a 2018 honda cr-v. The contact stated that while driving at 58 MPH, the vehicle independently made an abrupt stop while switching lanes on the highway. The contact also stated that the brake system failure, road departure mitigation system failure and the adaptive cruise control failure was displayed on the instrument panel. The vehicle resumed normal operation without driver input. The contact stated that while in line at a drive thru, the vehicle started buzzing and the display screen blacked out and started buffering. After leaving the drive thru, the vehicle failed to accelerate properly with the accelerator pedal depressed. The vehicle was driven to the residence. The vehicle was later taken to an independent mechanic to be diagnosed. The contact was informed that there were defects related to the messages displayed on the instrument panel. The mechanic took the vehicle to jim coleman honda (12441 auto dr, clarksville, md 21029) to have the vehicle serviced under warranty however, the dealer refused to service the vehicle without explanation. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 11,760. *ln consumer says that on 08/22/2020 vehicle braked on its on while exiting an interstate highway at 45 MPH. After the car braked on its own, the car started to wobble as though the wheels are about to unbuckle, and the brake light started to flash. Consumer experienced whiplash from the sudden braking. Consumer says that there were no other vehicles around at the time of the incident. On 08/25/2020 consumer took vehicle to jim coleman honda to be diagnosed and repaired. *dl*ln

Filed Jul 6, 2020 · Electrical · 27,600 miles · TX

The infotainment center goes blank or starts to change screens on its own. Also, it starts to beep as it is doing this and won't stop. In addition, the system has made phone calls on its own. Honda said they know about the problem but as of july 6, 2020, they do not have a fix. I have to stop the car and then restart the car to "fix" the problem. As of this writing, the problem is getting worse. This problem happens when I am driving and will not stop even when the car is not in motion. I have reported this problem in 2019 and 2020 to the dealership but there is nothing they can do.

Filed Jun 16, 2020 · Electrical · 10,830 miles · CA

While driving on a city boulevard at about 35 MPH, the navigation screen went blank. Seconds later, the following message was displayed: "anti theft system. This system has lost power. Push and hold the power button for more than two seconds to enable the system." I assumed that the vehicle was directing me to hold the radio power button, so I did and held it for two seconds, but it made no difference. I then pulled over when safe, turned the vehicle off, waited for 1 minute and then turned the vehicle back on. The navigation screen was back on to normal. The incident occurred on june 10, 2020 and this is a 2018 model. The battery that initially came with the vehicle died on february, 2020 after requiring a jump start.

Filed Jun 3, 2020 · Engine, Transmission · 16 miles · OK

I purchased the vehicle with 16 miles on it; I bought it brand new. It leaked oil and transmission fluid all over my garage and while driving the car. I had a significant oil and transmission leak. Had to tow the car to be repaired. The same issue happened again where it dumped all the oil out of the engine, and they had to fix it for a second time. They informed me there wasn't any oil left in my engine and this was right after an oil change.they said this never happens, but it did twice. My 36,000-mile warranty is almost up, and I have a feeling this is an ongoing issue. Last time it leaked, it took them three months to fix it. I paid a lot of money when I bought my first new car ever. It's a shame I bought a lemon, and I'm paying monthly for it. This issue needs to be addressed because my car start light always blinks on and off also, and they can't figure it out. Also, my touchscreen has frozen and let the radio on full blast while I was driving and wouldn't shut off on more than one occasion.