2020 Honda CR-V: airbags did not deploy in a crash

Filed Apr 25, 2024 · Airbags · 40,000 miles · TX · crash · 1 injury

The contact owned a 2020 Honda CR-V. The contact stated while driving approximately 15 MPH and crossing an intersection to enter a school parking lot, the contact did not see that a vehicle had merged into the opposite lane heading straight across the intersection into the path of the contact. The contact stated that she crashed into the driver's side door. The contact's vehicle spun 180 degrees and remained in the lane she was driving in. The contact stated that the air bags did not deploy. The contact stated that the front end of her hood, and grill were crushed by the impact up to the front right and left tire wheel wells. The contact struck her head on the steering wheel but had no physical injuries. The contact was not sure of the disposition of the other vehicle. The police arrived on the scene and issued the contact a traffic violation for failing to yield at the intersection. The contact was attended by an EMS team and was offered to be taken to the ER. The contact declined and was advised by EMS team that if she suffered nausea or headaches later to go to an ER immediately. The contact stated that later that day she was driven to the ER by her husband. The ER physician determined that she had suffered a concussion. The contact's vehicle was towed to an impound lot and later declared a total loss by her insurance provider. The manufacturer was informed of the failure. The failure mileage was approximately 40,000.

Filed May 24, 2023 · Airbags · CA

Airbag SRS system warning light. Dealership confirmed airbag inflator on driver side was faulty and airbags would not deploy if driver was in an accident.

Filed Jul 23, 2022 · Airbags, Driver assistance · PA · crash · 1 injury

When I was driving my vehicle on 7-21-22 at approximately 4:20pm my emergency breaking system was flashing and breaking on it's own. There was nothing in front of my vehicle at the time. Later at approximately 4:25pm a woman hit my passenger side after running a red light. My passenger side airbag did not deploy. However, about 5-10 seconds after impact my steering wheel airbag deployed and hit me in the left side of my face. The delayed reaction has caused lacerations on my face, burns on my hand, bruising and loss of part of my tooth. I am also suffering from head issues and pain in my chest from this delayed airbag deployment. Vehicle had to be towed away to a garage and is not drivable.

Filed Mar 27, 2022 · Acceleration, Electrical · LA · crash

I was attempting to park in front of a medical professional building with my foot on the brake slowly rolling between the parking lines when the car experienced sudden unintended acceleration. Although I realized the car was accelerating and lurching forward, the brake was not stopping the vehicle. The car jumped the parking curb and crashed into the building causing damage to both the exterior and interior wall of the doctor's waiting room. While neither myself, my passenger, nor any patients in the waiting room were injured, someone could have been. The air bags did not deploy, and the Collision Mitigation system did not engage preventing the collision. Damage to the vehicle consisted of mostly front bumper and grill damage. When I called the local Honda dealership service department asking if I should have them evaluate the car before having body work completed, I was told that the dealership does not accept damaged cars until the body work has been completed. Consequently, I had the car towed to a body shop even though it was technically drivable. I did not feel safe driving the vehicle fearing it would suddenly accelerate again. I reported the incident to the Honda corporate office and a case was opened. I was again told that damage to the car had to be repaired by the body shop before the car would be evaluated by Honda. When the body shop completed the repairs, I had the car towed to the local Honda dealership for evaluation. I specifically requested that the Event Data Recorder be evaluated, but I received conflicting answers when I asked if it had been accessed during the inspection. I was told that the Honda District Representative reviewed the data from the inspection and invoice states, "no defects in materials or factory workmanship were found (NAME of tech) inspected and found no issues, relayed information to Honda and they advised the vehicle is ok to drive at this time". The vehicle was released back to me, but I refuse to drive it.

Filed Nov 19, 2021 · Airbags, Electrical · 11,500 miles · VA · crash · 2 injuries

The contact owns a 2020 Honda CR-V. The contact stated that while his wife was attempting to park the vehicle at 1 MPH, the vehicle independently accelerated without warning. The vehicle jumped a curb and crashed into a tree which stopped the acceleration; the contact, who was in the passenger seat, was able to place the vehicle into neutral and shut off the engine. The contact stated that the airbags did not deploy upon impact. The police were called the scene and a police report was filed. The contact was able to drive the vehicle back home despite the severe front-end damage. The contact was also able to drive the vehicle to an independent body shop as several warning lights had appeared on the instrument panel which he linked to the accident. They remained in the possession of the body shop for repair. The contact and his wife sought medical treatment from a doctor where his wife was treated for a large lump on the back of her head and the contact was diagnosed for chest contusion after having a chest X-ray. The dealer was notified of the contact of the failure and was informed that they do not perform body repairs. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 11,500. Consumer stated the total repair cost of the car was $10,446.10.

Filed Jun 23, 2021 · Airbags, Brakes · 8,300 miles · CT · crash · 1 injury

The contact owns a 2020 Honda CR-V. The contact stated while reversing out of a driveway, when depressing the brake pedal it failed to stop and crashed into a high voltage box. The contact stated she was unaware if any warning lights were illuminated. The air bags did not deploy. The contact sustain injuries on her neck and back but did not seek medical attention. A police report was filed. The contact was able to drive to her residence. The contact called the local dealer and they were made aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 8,300.

Filed Jan 8, 2021 · Airbags · 3,200 miles · IL · crash · 1 injury

My vehicle ( 2020 honda crv) was traveling approx. 50 MPH on a highway when hit by a ford 350 van as it attempted to cross the highway. My vehicle was hit directly on the drivers side demolishing drivers side back passenger door and a portion toward back end including fuel door. No air bags deployed !!! My drivers door was jammed! I was unable to exit my vehicle on the drivers side and had to crawl out front passenger side . I was injured in this accident