The contact owns a 2020 Honda CR-V. The contact stated that while the vehicle was parked, the driver's seat belt failed to latch as intended. The contact attempted to latch the driver's seat belt several times before the seat belt latched as needed. The dealer was contacted by phone and made aware of the failure. The contact was informed that the repair was not covered under recall.
2020 Honda CR-V: seat belt won't latch or retract
8 of the 363 complaints about the 2020 Honda CR-V describe seat belt won't latch or retract.
- owner complaints
- 8
- of this car's complaints
- 2%
- recalls
- 1
Is there a fix? There is 1 recall for this area of the car. See below
Seat belt won't latch or retract by model year
What owners say
The drivers front seatbelt latch has failed causing the driver to not be safely secured in the vehicle. This causes the airbag warning system to illuminate a warning indicator malfunction light on the dash display. The Honda dealership has refused to repair the item at Honda’s expense due to them stating the seatbelt latch is not on a recall list for my specific VIN although they did acknowledge that there is a problem with the seatbelt latches for that year model Honda CR-V.
The contact owns a 2020 Honda CR-V. The contact stated that the driver’s side front seat belt failed to latch securely. There was an abnormal dinging sound detected. There were no warning lights illuminated. The contact stated that the failure was related to the federal safety agency Campaign Number: 23V158000 (Seat Belts). The vehicle was taken to the local dealer, where it was diagnosed, and the latch was replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 116,000.
The contact owns a 2020 Honda CR-V. The contact stated while her mom was driving 45 MPH and depressing the accelerator pedal, the vehicle failed to respond as intended. Several unknown warning lights were illuminated. The driver was able to pull to the side of the road. The driver turned off and restarted the vehicle several times, and the vehicle operated as needed. Additionally, the contact stated that the rear passenger's side seat belt had failed to retract. The vehicle was taken to the dealer, where it was diagnosed that the fuel pump needed to be replaced. The vehicle was not repaired. The contact related the failure to the federal safety agency campaign numbers: Â 23V858000(Fuel System, Gasoline), 22V380000(Fuel System, Gasoline), and 23V158000( Seat Belts); however, the VIN was not included in the recalls. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recalls. The contact was referred to the federal safety agency Hotline for assistance. The failure mileage was 75,000.
Drivers side seat belt failure during accident. Noted by police and EMT
The contact owns a 2020 Honda CR-V. The contact stated that he buckled the car seat in the rear middle seat of the vehicle, and while attempting to buckle the driver’s side rear seat belt, the seat belt failed to buckle. The vehicle was taken to the dealer and the dealer stated that the seat belt had malfunctioned; however, no additional assistance was provided. The contact was referred to the manufacturer for assistance. The manufacturer was contacted but offered no assistance. The approximate failure mileage was 8,000.
The "passenger airbag off" light often stays on when the car is in motion and I am sitting properly in the passenger seat with the seatbelt buckled. I have tried adjusting the seat (which often doesn't work), or the light will stay on again the next time I get in even though the seat position hasn't changed. The dealer where we bought the vehicle says "nothing can be done" by them. This has happened in two rental vehicles as well (one was a CRV). I am over 65, female and weigh 95-105 lbs.
Seat belt buckles on the left side and the middle will make the seat belts cross over each other.
Related recalls
Seat belts: front: buckle assembly
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, preventing the seat belt buckle from latching.
- Risk
- An unlatched seat belt cannot properly restrain the seat occupant during a crash, increasing their risk of injury.
- Remedy
- Dealers will replace the driver and front passenger seat belt buckle release buttons or the buckle assemblies as necessary, free of charge. Owner notification letters were mailed April 18, 2023. Owners may contact Honda customer service at 1‑888‑234‑2138. Honda's numbers for this recall are NDA, QDB, BDC, MDD, LD9. TDF, FDG, ODH, YDI, ZDE.
Recall number 23V158000 · Recall details
Questions about the 2020 Honda CR-V seat belt
Is seat belt won't latch or retract a common problem on the 2020 Honda CR-V?
8 of 363 owner complaints about the 2020 Honda CR-V (2%) mention seat belt won't latch or retract. The model year with the most reports is 2002.
Is there a recall or service bulletin for this on the 2020 Honda CR-V?
There is 1 recall and 0 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2020 Honda CR-V
Check engine light 25Fuel pump 21Warning lights 20Loss of power 15Collision warning 12Stalling 11Airbag light 9Jerking 9Phantom braking 9Sunroof shattered 9Adaptive cruise 8Misfire 8No deployment 7Engine failure 6Lane assist 6Won't shift 6Headlights 5Steering noise 5Won't start 5
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