AMENDMENT TO SAFETY COMPLAINT: FAILURE OF RECALL REMEDY / USE OF LEGACY PART Vehicle: 2020 Honda HR-V the federal safety agency Recall Campaign Number: 23V858000 (Low-Pressure Fuel Pump) [The 2020 Honda HR-V is under an active, massive federal safety recall for low-pressure fuel pump failure.] Chronological Safety History: •January 2025: Mandatory fuel pump safety recall performed at an authorized Honda franchise. •September 2025: Catastrophic engine stall occurred at highway speeds. •June 12, 2026: Second catastrophic engine stall occurred at highway speeds. Critical Update: Following these severe stalling events, I presented the vehicle to franchised dealer Zeigler Honda. The dealership service department engaged in fraudulent diagnostic practices to evade liability. They falsely claimed the stalling was due to "bad gas," refused to perform a secondary repair, and released a hazardous vehicle back onto public roads. Due to the immediate threat to public safety, I brought the vehicle to a certified independent mechanic. Upon replacement of the system, a component breakdown revealed that the recall part installed in January 2025 was actually an identical, low-density defective legacy component subject to the original recall. The independent mechanic's invoice factually confirms a total mechanical failure of this fuel pump component [The 2020 Honda HR-V is under an active, massive federal safety recall for low-pressure fuel pump failure.]. The system breakdown confirms the plastic impeller deformed and jammed, completely disproving Zeigler Honda's fabricated "bad gas" diagnosis [Honda’s official recall documentation states that the low-pressure fuel pump fails because the plastic impeller absorbs fuel, deforms, and jams against the pump housing, causing the vehicle to stall.]. Regulatory Request: I request that the Office of Defects Investigation (ODI) audit this dealership immediately. Zeigler Honda is actively falsifying safety diagnoses to cover up the defective fuel pump
2020 Honda HR-V: engine stalls while driving
11 of the 88 complaints about the 2020 Honda HR-V describe engine stalls while driving.
- owner complaints
- 11
- of this car's complaints
- 13%
- recalls
- 0
Engine stalls while driving by model year
What owners say
While stopped at a traffic signal, the vehicle failed to restart when the light turned green. On another occasion, the vehicle stalled during operation and would not start. The engine would crank but there was no ignition. This created a safety risk because the vehicle was disabled in traffic and unable to move out of the roadway, increasing the risk of a rear-end collision or other crash. The vehicle was towed to a dealership for inspection. The dealer diagnosed a failed Powertrain Control Module (PCM). The diagnosis indicated no spark and that the ignition coils were not receiving signal, although the crank sensor signal was present. The PCM was replaced, and the vehicle started and operated normally after replacement. No additional wiring, fuse, or grounding issues were identified. There were no prior warning lights, dashboard messages, or drivability symptoms before the failure occurred. The failure happened unexpectedly at approximately 52,889 miles. The replaced PCM is available through the servicing dealership if inspection is requested.
The contact owns a 2020 Honda HR-V. The contact stated that while driving approximately 45 MPH or faster, and while driving uphill, the vehicle suddenly stalled. During the first failure, the message “Emergency – Stop Driving Vehicle” was displayed on the instrument panel. The vehicle was turned off and restarted, and the message was no longer displayed. The vehicle was then driven to the residence. The vehicle had stalled three times on three separate occasions. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 37,000.
My car keeps stalling. It stalled on me about 10 times already. It keeps happening when I’m driving slow and on a stop light. I took it to 2 mechanics and they said the system is not showing anything. I took it to the dealer and said the same thing. The dealer had my car for 3 days, trying to test drive it but they said nothing happened and they don’t know what’s wrong. I took the car back, drove it the next day and it stalled on me again. It stalled on a parking lot, it stalled on a stop light 4 times today 9/25/2025. I took it to another mechanic and they said it’s the fuel pump. They told me that 2020 Honda HRV had recalls for the fuel pumps but my car VIN is not part of it.
- The transmission had several problems that failed, leading to the car being unable to drive. The car starts, but does not drive in Drive or Reverse. The exact Honda vehicle codes affected are: P0171 and P0793. -My safety was put at risk because the car had previously stalled several times, leading to needing to pull over on the side of the road immediately, even on what is nearly a highway. -The exact problem was not confirmed by a dealer, but by an independent mechanic. Previous problems, such as the stalling, were confirmed by Caliber Collision in Cinnaminson, NJ. -The vehicle was last inspected by a mechanic in Massachusetts. -There were several of the dash cam lights and error sounds, off and on, since [XXX], upon an accident. The car was repaired after by said Caliber Collision in Cinnaminson, NJ, on more than one occasion between January 19th, 2025 and today, April 4th, 2025. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2020 Honda HR-V. The contact received notification of the federal safety agency Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that occasionally the vehicle failed to start. Additionally, occasionally while driving at undisclosed speeds, the vehicle lost motive power and stalled. The vehicle was taken to the dealer. The manufacturer was not contacted. The failure mileage was 30,000. The VIN was not available. Parts distribution disconnect.
The contact owns a 2020 Honda HR-V. The contact stated that while driving on several occasions at various speeds, the vehicle stalled. On one occasion while approaching a light at approximately 20 MPH, the vehicle stalled and crashed into the rear of another vehicle. The contact mentioned that the husband completed cosmetic repairs. No injuries were reported. No police report was filed. The vehicle would restart each time within 2-30 minutes. The vehicle was towed to the residence. The vehicle was taken to an independent half a dozen times and the failure was not able to be replicated. The manufacturer was notified of the failure. The failure mileage was approximately 45,000.
One of the many times my car would not start. I was trying to leave work and my Honda HR-V would not start. [XXX] at [XXX] - I got in my car to drive to work, and it gave a stuttering sound. I contacted Honda on November 18th 2024 about the recall and was told my name would be put on a list and I’d be contacted when the part became available. My mother went into the Dover, Delaware Honda location today, [XXX], to inquire about an ETA on the recalled part and she was told that the recalled part “Was not being released”. She was also told, by the Assistant Service Manager that he waited 8 months for this recalled part to be fixed on his vehicle. He could not give me an estimated time on when they’d receive the part, but my car is definitely affected by the recalled part (stalling and my car not being able to start are some of the issues affected by this faulty part) and I don’t want to risk my life in an accident, simply trying to get to work, while waiting for a part that Honda may not have available for 6-8 months. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Car is less than 4 years old with 35k miles and battery has been replaced twice, battery issue causes car to not start or shut off while driving, after doing research online it appears over 500 other drivers have stated they have the same issue. I'm assuming there must be an issue with wiring etc
while driving 40 MPH, the vehicle stalled. The oil and battery warning lights illuminated. After shutting the vehicle off and turning it over 3 times, the vehicle's engine restarted. 2020 Honda HR-V Touring with 16,900 miles. Manufactured on 1/'20
The contact owns a 2020 Honda HR-V. The contact stated while driving 30 MPH, the vehicle stalled. The oil and battery warning lights illuminated. After waiting ten minutes, the vehicle restarted. The contact stated that occasionally the vehicle failed to restart. The vehicle was taken to an independent mechanic, who was unable to duplicate the failure. The contact called the local dealer. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline). The manufacturer was contacted and referred the contact to the federal safety agency Hotline. The failure mileage was approximately 80,000.
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2020 Honda HR-V stalling
Is engine stalls while driving a common problem on the 2020 Honda HR-V?
11 of 88 owner complaints about the 2020 Honda HR-V (13%) mention engine stalls while driving. The model year with the most reports is 2020.
Is there a recall or service bulletin for this on the 2020 Honda HR-V?
There are 0 recalls and 6 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2020 Honda HR-V
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