2019 Honda Odyssey: doors won't lock, open or latch

Filed Oct 16, 2026 · Body · OH

This is a follow-up to Complaint 11769813. On October 16, 2026, American Honda corporate officially denied repair assistance for a failed power sliding door latch assembly that refuses to cinch shut on my 2019 Honda Odyssey. Honda corporate stated that a primary door safety latch failing to lock a door shut is "normal wear and tear." This vehicle routinely transports children. The manufacturer is actively refusing to remedy a severe, documented safety hazard that mirrors the exact behavior of the federal safety agency Safety Recall 18V‑795. The manufacturer's refusal to act leaves children at risk of the door opening while in motion.

Filed Oct 8, 2026 · Body · OH

The power sliding driver-side (left rear) door latch assembly on my 2019 Honda Odyssey has experienced a complete mechanical and electrical failure. There were absolutely no warning signs, dashboard lamps, or messages prior to the door suddenly malfunctioning. The built-in closer motor now completely fails to cinch or suction the door shut, preventing it from securing safely into the vehicle frame and triggering a persistent error message on the dashboard after the failure occurred. This creates an immediate, severe safety hazard because this vehicle is routinely used to transport children passengers. An unlatched or unsecured sliding door places my children at direct risk of injury should the door open unexpectedly while the vehicle is in motion. An authorized Honda dealership service department was contacted regarding this issue and flatly refused to provide a safety remedy or repair assistance, claiming my specific VIN falls outside the narrow manufacturing window of the federal safety agency Safety Recall 18V‑795 (Honda Campaign Z33/O36). Furthermore, I escalated this critical safety issue to American Honda corporate to request assistance, but they have failed to give me an answer within their standard 48-hour response window and I am now approaching 72 hours with no resolution. Despite their refusal and lack of response, my vehicle is exhibiting the exact same dangerous component failure and defective behavior that prompted the original federal recall. The scope of the original recall is clearly too narrow, and it needs to be expanded immediately to protect families facing this manufacturing defect.

Filed Jun 10, 2026 · Body · NJ

My vehicle previously received Safety Recall 20V‑437 related to the sliding door handle cable assembly. After the recall repair was completed, the driver's side power sliding door has again begun exhibiting abnormal behavior. The driver's side sliding door does not consistently open fully and has failed to close properly on more than 20 occasions. The problem is reproducible and has become increasingly frequent. On multiple occasions, the power sliding door has also begun closing while children were entering the vehicle, requiring intervention to prevent contact. This condition creates a safety concern because occupants may believe the door has opened or closed properly when it has not. It also creates a risk of injury when the door unexpectedly changes direction or begins closing during entry or exit. The affected component appears to be the driver's side power sliding door system and related latching/closing mechanism. The vehicle has not yet been inspected for this recurrence because Honda advised that a dealer diagnosis is required to determine whether the current condition is related to the prior recall repair. There were no warning lights or dashboard messages associated with the condition. Because this vehicle previously received a safety recall repair addressing sliding door operation and latching concerns, I am reporting the recurrence of similar symptoms for review.

Filed Mar 28, 2026 · OK

Right slide door problem on dashboard. Continues to beep and blink right slide door problem while driving. The door will not open when stopped and in park.

Filed Feb 21, 2026 · Electrical · IL

The driver-side power sliding door latch, motor and cable system on my 2019 Honda Odyssey Elite failed. Honda performed Recall A88 (sliding door handle cable repair) in 2021. After this repair the door began intermittently failing to close fully and would close about 80% before the sensor triggered it to reopen. This continued until this week when the door suddenly stopped latching completely. The automatic door buttons no longer work and the door can only be moved manually. I believe my vehicle should also be included in recalls Z33 and O36 addressing sliding door latch failures affecting similar 2019 Odyssey vehicles. The failed components are available for inspection upon request. This defect creates a serious passenger safety hazard. Because the door will not latch, it opens while driving. The automatic function does not work and the door can be moved manually but will not latch. This creates risk of passenger ejection, especially children, and the possibility of the door opening during a crash. The vehicle is unsafe to operate. Yes. The failure was reproduced and confirmed by a Honda dealership that inspected and diagnosed the sliding door failure. The vehicle was inspected by a Honda dealership and I was charged a diagnostic fee. Honda refused recall or goodwill coverage because my VIN is not included. I request the repair be performed free under recalls Z33 and O36 and the diagnostic fee reimbursed. I am waiting for the federal safety agency inspection and request Honda be required to include my vehicle and repair it at no cost. Before total failure the door would close about 80% and automatically reopen. When it stopped working this week, the dashboard displayed a “Left Sliding Door Problem” warning and the vehicle produced continuous beeping while driving.

Filed Feb 9, 2026 · Body · KY

My driver sliding door will not open or close manually or automatically. This is concerning because if I was to ever get in a wreck and my van was struck on the passenger side, we wouldn’t be able to get out of the car because the other door won’t open. I did see that 107,000 vehicles were recalled due to this same problem I’m having. Obviously looking online, this is affecting more than 107,000… I already had to fix my passenger sliding door due to a faulty sensor. What next?

Filed Dec 14, 2025 · AR

Right sliding door will not open or close automatically. It beeps and warning light “right sliding door problem” displays. Door has to be manually opened or closed by using the exterior handle. There is resistance when trying to manually close the door and it won’t fully latch.

Filed Dec 6, 2025 · VA

Driver side sliding door will not open in freezing/cold temperatures. It tries to open, sometimes halfway and then closes. It also fails to latch sometimes when reclosing. This happened January 2025 and again December 2025. Dealer wants us to replace motor/cables and rear latch. Rear latch has been recalled on 2019 odysseys but they say our VIN is not included. This door has been problematic since purchasing vehicle.

Filed Nov 13, 2025 · CA

The power sliding door on the passenger side failed to operate properly. After receiving a recall repair related to the sliding door, the door stopped functioning correctly, directly after I picked it up—it would not close or latch fully. The door assembly and motor mechanism are still on the vehicle and available for inspection upon request. 4-5 months later the driver side (same door) that was malfunctioning now will not close, I had to bring the car in for the 3rd time and they said the Pinch Sensor is bad and want $812 dollars to fix it. I have had the car from 2019 with no issues at all with the door. They claim it has nothing to do with the recall. I filed a goodwill form and they denied the claim. How was your safety or the safety of others put at risk? The sliding door will not close or latch securely, which poses a safety risk while driving, especially with passengers or children in the vehicle. The malfunction could cause the door to open unexpectedly or prevent the vehicle from being secured properly. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The issue was first noticed immediately after the dealer performed the recall repair. I had to return the next day, and the dealer temporarily restored operation. However, the same issue reoccurred about four months later, and the door is now inoperable again. Yes. The vehicle was inspected by an authorized Honda dealer both during and after the recall repair. No police or insurance inspection has been conducted. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps or dashboard messages appeared. The problem first appeared immediately after the recall service was completed.

Filed Aug 7, 2025 · Electrical · MD

Sometimes the door locks will not lock, an obvious safety issue. I'm certain all the doors are closed and contacts are clean. I'm guessing a flakey relay because it doesn't happen a lot, perhaps 8 times in the past 12 months. I reported it to Honda America but they said the dealer has to verify it and the dealer has been unable to reproduce it.

Filed Nov 5, 2024 · NY

Passenger sliding door will not open manually or close. “Door open” warning comes on while driving and door pops open but not all the way.

Filed Aug 19, 2024 · PA

Hello. My Honda odyssey has a major safety issue. Three times now the rear hatch has failed. When this happens an alarm goes off and the door locks shut. Then, randomly and shortly after, the rear hatch unlocks. There is nothing locking the door when this happens. Two out of the three times I have been driving the car when the rear hatch unlatched and one is the three times I have had my three children in the car. Thank god no one was hurt or killed. Because there is nothing stopping items from falling out of the car causing an accident while driving. I have now paid two have this fixed twice at 1k each occurs. Despite me having purchased a warranty this is according to Honda caused by “water damage”. Well all over the Internet and forums there are people complaining about this with a class action law suit being investigated. The water damage is caused by improper sealing and assembly causing corrosion and the electrical failure. And then the worst part is, the hatch sticks open and the door is unlocked and not latched while driving! I have reached out to Honda directly over and over siting this obvious safety risk and saying that someone is going to get killed and there needs to be a recall. Again I can not emphasize enough how unsafe this is. I do not feel safe driving my children in this car or driving the car for that matter because the rear hatch could open at any time. I am disappointed in the lack of response by Honda and the dealership. I have spent thousands of dollars on repairing this manufacturers defect. I hope that someone can help make this matter important before someone is hurt. Honda needs to be accountable for their issue.