2019 Honda Odyssey: screen or infotainment failure

Filed Aug 28, 2026 · Electrical · WI

Everything on the dashboard went blank, no speedometer, the infotainment screen, all went blank for several minutes.

Filed Apr 8, 2026 · Electrical · CA

My infotainment system has gone completely black, resulting in the loss of several critical functions, including the rearview camera, AC vent direction controls, navigation, and radio. This has made reversing significantly more hazardous, and the lack of proper AC control is especially inconvenient during the summer. The Honda dealer performed a recall-related diagnostic, but it did not resolve the issue. After further inspection, they concluded that the infotainment unit has completely failed. However, they were unable to identify the root cause and recommended a full replacement at a cost of $2,850. I contacted Honda America to request assistance or a goodwill discount, but my request was declined. Due to the high cost, I have not proceeded with the repair. Although my vehicle is not currently on the recall list and has approximately 70,000 miles, there is a known history of infotainment system issues in Honda vehicles. A complete failure of this unit at this stage is unexpected and potentially related with their manufacture, as it is generally intended to last the lifetime of the vehicle. Thank you for your consideration

Filed Mar 12, 2026 · Driver assistance, Electrical · MI

I was commuting home, about 30 minutes into the drive, all of the dashboard and radio went blank for a few seconds. It came back on and the break light, anit-collision, lane departure, lights were all flashing. It did this 2 more times in the over the next 5 minutes. I was concerned for my safety because I wasn't sure if my breaks and all the other things were working propoerly. I didn't know how fast I was going or if my car was going to stall on the highway. I see that a recall was issued by honda yesertday, not for my car model, but a similar issue (a software bug can cause the instrument panel and rear-view camera to go blank). It has not yet been inspected by a repair person. There wre not any warning lights prior to this happening.

Filed Aug 7, 2025 · Electrical · MD

While driving, infotainment screen went black and audio died. Restarting car did not solve the problem. Dealer pulled and reinstalled a fuse which "fixed" the problem but said it was a known problem and could recur. It has been several years since it has happened but I figured I'd report it since some car settings are only available through the infotainment system.

Filed Jan 19, 2023 · NC

The rear view camera sometimes stops working when backing up. Even if you go in park and go to hit reverse button again to "reset" it will still be a black screen. In a van, its difficult already driving a larger vehicle and adding the fact that you can't see when backing out of a spot or when going out of a drive way or even into a driveway, increases room for error or injury. This has been an issue over the past couple years and my Honda dealership has said there is a delay in the part but that it has been "ordered" for a long time now. Last time they "re ordered" was October 2022. I checked on part again while at the dealership January 2023 and it has still "not arrived" so they are unable to fix it. No warnings appeared on the vehicle just a black screen. They did a "factory reset" when I took it in January to reset other delay features with the screen and issues with the sound. I explained that there is a recall on rear view camera and a warranty for 5 years or 60k miles (whichever comes first) for the audio. I am at 56k miles, and they said to "watch it" to see if it does it again. Unacceptable.

Filed Feb 26, 2022 · Driver assistance · IN

The multi function display froze up at beginning of the power cycle with an error message about Apple Carplay not available. All other functions of the display were also frozen out such that the front window defogger, and backup camera would not function. The frozen display lasted throughout the entire drive cycle and even remained after the car was parked for 15 approximately 15 minutes. Full function returned on the next drive cycle about 40 minutes later. Dealership confirmed that a code was stored but did not give the code. Dealership requested a $75 charge in order to update the software in the multi function device. This device is required to operate defrost and backup camera functions so expect this is a safety critical concern.

Filed Apr 30, 2021 · Driver assistance, Electrical · FL

There are 2 issues, possibly related. First of all, warning for collision mitigation system problem appeared and then the digital display went blank.the steering wheel shook violently. In the second problem that occurred, a warning light flashed on and off (too quickly to determine what it said) and then the car went into neutral on it's own. The car was in motion in both occurrences.

Filed Dec 14, 2020 · Electrical · IA

A warning for collision mitigation system problem appeared and then the digital display went blank. Previously has happened, and at that time we also lost our power steering.

Filed Oct 18, 2020 · Acceleration, Electrical · 11,244 miles · MD

While in motion on the highway the speedometer and center infotainment system crashed, went black, and began to restart shortly after. While rebooting the car shifted into neutral and there was no warning of the gear changing. The car was able to get off the highway, and had to be towed per the dealers recommendation for safety.

Filed Aug 5, 2020 · NY

The central display goes blank, sometimes I get a message network communications lost, when its blank there is no backup camera, radio, entertainment system phone bluetooth... And even when the display work the backup camera will not always display and the entertainment system will not always work., I also hear a popping sound from the speaker system like some wires are loose... I also had a few times that the dashboard behind the steering wheel where the speed and other important info are displayed went blank. This happened when the car was brand new with less than 500 miles, I went to service but it didnt help. The consumer stated that in march of 2020, they were informed that their was radio was serviced without forewarning.

Filed Mar 20, 2020 · Electrical · 1,500 miles · OH

The center mounted infotainment system which houses the monitor for the backup camera freezes up and goes blank creating a safety issue. This is a requirement of the cameron gulbrasen kids transportation safety act of 2007 and became a mandate in may 2018. This vehicle is at risk and noncompliant with this act. I have notified both american honda and the dealership where the vehicle was purchased an they are aware of the issue and are making no effort to replace or correct the issue. It is very disturbing that honda does not value the lives of their customers and that they are being allowed to continue to build vehicles with this same condition, unknown what the fix is. This is a serious safety issue and need to be corrected asap. The infotainment systems also freezes and prevents controls of the HVAC and dvd player. I have multiple videos of these issues because it happens so frequently.

Filed Mar 6, 2020 · Electrical, Lights · 80 miles · VA

A brand new 2019 honda odyssey ex with 80 miles on it, started having trouble with vehicle's central display. Message network communication lost , even on slight moves while the car is on smooth freeways. Radio clicking static noise. Display unit turns off and on sporadically while the vehicle in motion or even sometimes when the vehicle is started from parking lot. Vehicle display goes blank completely. Cuts off back up camera, no radio, no bluetooth, no apps. As most of functions are controlled with touch screen feel like the vehicle is unsafe to operate. Dealer tried to fix it 2 times but now they blame honda does not a solution yet. Raised a case (10281802) with honda corporate but honda refused to accept the problem and refused to give a loaner car and said its up to to dealer to give a loaner as a courtesy. I feel like I was sold a lemon. Both honda corporate and honda dealer is not to help me. Dealer says they cannot do anything. I feel the vehicle is not safe to drive with the central display unit which so critical to the vehicle's function. Worst part is radio clicking static noise cannot be controlled as the display is blank. All the above makes me frustrated that it happens on a new car and no one is helping me.