Honda Odyssey screen failure problems

Filed Oct 5, 2026 · Brakes, Visibility · MD

Safety complaint: Rearview camera/display failure on 2024 Honda Odyssey (VIN [XXX]). On [XXX], the center display screen went black and the rearview camera image became distorted and unclear while reversing. Since then, every time the vehicle is started, the display is extremely dim and nearly black-and-white, and the rearview camera image is unusable. A dealer factory reset in early September 2026 did not resolve the issue; the servicing dealer (Ourisman Honda of Frederick) states the screen will most likely need replacement. This is the same failure mode covered by Honda's 2023 recall for 2018–2023 Odyssey models (faulty display/camera connection, ~1.2M vehicles), but the 2024 model year is excluded despite exhibiting the identical defect. Loss of the rearview image reduces rear visibility and increases crash risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Oct 1, 2026 · Electrical · NC

The infotainment screen will go blank and will no longer show the backup camera at all. The FAKRA recall was performed at the Honda dealership when I first purchased the car new. I did not have any significant issues until around July of 2026. First, the speakers will crackle with static noise, then the volume cuts off completely, then the screen goes black and message pops up "Network Communication Lost, MOST Net Off". Then the screen will completely go blank and the backup camera will not turn on when in reverse. For the past two weeks the screen/radio/backup camera does not turn on at all. Completely black screen the entire time while driving, even with repeated power cycles. This is obviously related to the FAKRA recall that did not fix the issue. This is a major safety issue for a large, family vehicle to not have a functioning backup camera; something that has been federally required since 2016. A new recall needs to be issued so that the issue can be fixed correctly.

Filed Sep 30, 2026 · Electrical · 34,100 miles · FL

The contact owns a 2021 Honda Odyssey. The contact stated that while driving 50 MPH, the radio displayed a blank screen. In addition, the contact stated that while reversing, the rear-view camera turned on and off. Additionally, there was a cracking sound coming from the speakers. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer, where it was diagnosed with rear-view camera failure. The contact was informed that an unknown recall repair was completed in 2023. The contact was informed that the repair was not covered under warranty, and a diagnostic test was suggested. The vehicle was taken to an independent mechanic, where it was diagnosed, and a split wire was found behind the radio. The manufacturer was contacted by phone, and a case was filed. The failure mileage was approximately 34,100.

Filed Sep 22, 2026 · Electrical · FL

The infotainment screen just went blank. No phone, radio, backup camera works. The car runs fine. Tried to reset and unplug the battery but did not fix the problem. Van is still under warranty taking it in for diagnostic.

Filed Sep 8, 2026 · Electrical, Visibility · CA

Two intermittent problems began about one year ago at approximately 43,000 miles (current mileage approximately 48,000): 1) Rearview (backup) camera intermittently fails. When shifting into reverse, the display screen goes black or the camera image freezes. This causes a loss of rear visibility while backing up, creating a risk of striking a pedestrian or object behind the vehicle. 2) Audio system intermittently produces loud static and distortion across all audio sources (AM/FM radio, Bluetooth, etc.). This distracts the driver and can mask audible safety alerts. Contacted a Honda dealership regarding recall coverage for these issues; the dealership stated this VIN is not included in the recall. Neither issue has been repaired. The vehicle is available for inspection upon request. These symptoms match the federal safety agency recall campaign 23V‑431 (Honda MOST communication coaxial cable recall — intermittent loss of MOST connection causing rearview camera failure and audio popping/crackling); the dealership stated this VIN is not included in that recall.

Filed Sep 3, 2026 · TX

The infotainment system and back up camera screen went completely black. We took it to Howdy Honda since there was a the federal safety agency Recall 23V‑482 that they had fixed once before. Now though, they are saying the issue isn't covered by safety recall and that we have to pay $6900 to have it repaired. However this faulty camera system is a known issue. In addition to the recall, there has also been a class-action lawsuit filed Mar. 22, 2019 in the U.S. District Court for the Central District of California, owners of the affected vehicles report that the infotainment system – an integrated in-vehicle communication, navigation and entertainment system – behaves erratically, malfunctioning, freezing, and creating a safety hazard and distraction. This is exactly what happened with our vehicle. The defect caused safety-related systems (including backup camera functions) to fail. The defect also caused the entire center console to go black while the vehicle is in motion, and caused navigation and other dashboard features to shut down completely while in use. The lawsuit alleges Honda breached its own warranty by simply replacing defective parts with equally defective parts. This is exactly what they did with the first recall. And now they're trying to charge us $6900 to fix it.

Filed Aug 28, 2026 · Electrical · WI

Everything on the dashboard went blank, no speedometer, the infotainment screen, all went blank for several minutes.

Filed Aug 15, 2026 · Electrical · LA

2018 Honda Odyssey Elite I am reporting an unresolved issue stemming from a failed recall remedy for the federal safety agency Safety Recall 23V‑431 (Honda TSB 20-049) regarding the MOST bus fiber-optic network. My vehicle has been taken to an authorized Honda dealership twice to receive the official recall repair (replacing the FAKRA network connectors). Despite these two repair attempts, the network defect continues to escalate.The vehicle experiences sudden, violent, and near-constant loud popping and clicking noises through the audio speakers while driving. This occurs both at random and predictably when driving over bumps. Following the increase in these network pops, the vehicle's Blu-ray player completely failed and stopped working. Furthermore, the central infotainment screen frequently freezes, reboots, and displays an "Audio Connection Lost" error message, which also cuts out the FM radio tuner entirely.Crucially, this fiber-optic network failure recently caused a total loss of the digital instrument cluster and speedometer while driving. While this complete cluster blackout has only occurred one time so far, it presents an unpredictable and dangerous safety hazard, as I am left with no knowledge of my current speed or critical vehicle safety alerts while in motion.The manufacturer’s standard recall remedy of swapping plastic connector clips is ineffective for my vehicle. The recurring failures after two repairs indicate a permanently compromised factory wiring harness or a damaged network module that is continuously dropping the signal. The manufacturer needs to authorize a thorough diagnostic and full harness/module replacement to permanently resolve this safety defect before the instrument cluster fails again.

Filed Aug 11, 2026 · Driver assistance · 49,231 miles · CA

The contact owns a 2021 Honda Odyssey. The contact stated that while reversing, the rear-view camera display flickered on and off. The contact stated that while using the GPS, the display went blank. The vehicle was taken to the dealer, and the dealer attempted to reset the rear-view camera display; however, the failure reoccurred. The dealer was made aware of the failure, and a diagnostic test was scheduled. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact contacted the federal safety agency Campaign Number: 23V431000 (Back Over Prevention); however, the VIN was not associated with the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,231.

Filed Jul 16, 2026 · Electrical · WA

COMPONENT/SYSTEM: The infotainment/audio head unit and instrument display, which communicate over the vehicle's MOST (Media Oriented Systems Transport) fiber-optic network via FAKRA connectors. The vehicle is available for inspection on request. FAILURE: While driving, the center display and Carplay screen spontaneously reboot and show "Network Communication Lost." During these events I intermittently lose the rearview backup camera and other display functions and navigation as well as communication. The failures are intermittent, happen more often over bumps, and sometimes at startup, and even during smooth road conditions. SAFETY RISK: Losing the rearview camera is a hazard when backing up, and having the instrument/infotainment display reboot while driving is distracting and removes information the driver relies on constantly. CONFIRMED BY A DEALER: Yes, repeatedly. The manufacturer issued a safety recall (Recall 23-047, "MOST FAKRA service cables"), which a franchised dealer performed in May 2024, replacing MOST network components. About 15 months later, the same defect returned; the dealer found the audio-unit connection was not secured, reseated it, and confirmed the wiring had proper continuity (ruling out rodent or wire damage). The dealer otherwise offered only workarounds - an aftermarket Bluetooth adapter and recording video of the failure - not a durable repair. The issue still persists. INSPECTED BY MANUFACTURER: The manufacturer-directed recall remedy was performed by the dealer; there has been no police or insurance inspection. WARNING MESSAGES: Yes - a "Network Communication Lost" message accompanies each reboot. The problem was present before and after the May 2024 recall and had clearly recurred by mid-2025. KEY POINT: This is a failed safety-recall remedy. Recall 23-047 was performed at about 29,000 miles and the same defect returned by about 36,700 miles - a failure within roughly 7,600 miles. It persists today.