2018 Honda Odyssey: screen or infotainment failure

Filed Aug 15, 2026 · Electrical · LA

2018 Honda Odyssey Elite I am reporting an unresolved issue stemming from a failed recall remedy for the federal safety agency Safety Recall 23V‑431 (Honda TSB 20-049) regarding the MOST bus fiber-optic network. My vehicle has been taken to an authorized Honda dealership twice to receive the official recall repair (replacing the FAKRA network connectors). Despite these two repair attempts, the network defect continues to escalate.The vehicle experiences sudden, violent, and near-constant loud popping and clicking noises through the audio speakers while driving. This occurs both at random and predictably when driving over bumps. Following the increase in these network pops, the vehicle's Blu-ray player completely failed and stopped working. Furthermore, the central infotainment screen frequently freezes, reboots, and displays an "Audio Connection Lost" error message, which also cuts out the FM radio tuner entirely.Crucially, this fiber-optic network failure recently caused a total loss of the digital instrument cluster and speedometer while driving. While this complete cluster blackout has only occurred one time so far, it presents an unpredictable and dangerous safety hazard, as I am left with no knowledge of my current speed or critical vehicle safety alerts while in motion.The manufacturer’s standard recall remedy of swapping plastic connector clips is ineffective for my vehicle. The recurring failures after two repairs indicate a permanently compromised factory wiring harness or a damaged network module that is continuously dropping the signal. The manufacturer needs to authorize a thorough diagnostic and full harness/module replacement to permanently resolve this safety defect before the instrument cluster fails again.

Filed Jan 6, 2026 · Electrical · WA

My computer screen that has my radio and backup camera will black out randomly while I’m driving. There are times I can’t use it for a backup camera because it won’t cut on. I’m not able to control my heat and a/c when it goes blank too.

Filed Dec 13, 2025 · Electrical · MO

The Infotainment Display has been malfunctioning. The display goes black and the back-up camera is not available. On the night of December 12, 2025, we were driving the car on the highway and the screen flickered in and out and then went black and so did the dashboard display. This was very scary as the entire car went dark and we were driving blindly on the highway. It appears that all 2018 Honda Odysseys have a recall for the Infotainment electrical system except for the Elite model that we purchased. I called the dealer last week and was told no recall available and we will need to pay the $179 diagnostic fee plus the cost to repair which will be significant. We will take the car in this week as the car cannot be driven safely without full dashboard and backup camera display.

Filed Oct 16, 2025 · Electrical · PA

The media touch screen display periodically goes blank and reboots during driving, which affects the backup camera, defrost control, and every other component controlled on the touchscreen display.

Filed Sep 20, 2024 · Electrical, Locks · 141,565 miles · KS

The contact owns a 2018 Honda Odyssey. The contact stated that while the vehicle was parked, the rear drivers side sliding door failed to latch securely. The contact stated that when the driver’s side sliding door was closing, the contact heard a whining sound. In addition, the instrument cluster displayed a black screen. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure; however, the contact was informed that the repair was not covered under warranty. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under warranty. The failure mileage was approximately 141,565.

Filed Mar 17, 2024 · Body, Electrical · VA

A water leak above the tailgate control module flooded it to the point that it operated erratically and would raise and lower the tailgate randomly or not work at all. I plan on replacing the module myself but will retain the old one. Anytime the entry or exit points on a vehicle open randomly cannot be a safe condition. The dealer charges $130 for any inspection or diagnostic so no I am not paying them to tell me something is broken. The vehicle currently is showing a "Power Tailgate Problem" and a yellow box with "TAILGATE" in it on the dash display and is currently unresponsive to any input that would operate it: remote, tailgate buttons, and driver button. The power locking system is still operable. The Odyessy forums clearly describe multiple occurrences of this failure and the culprit is a water leak in rear window or rear section of roof trim strip on the drivers side. My module did have water in it when I opened the plastic case it is contained in. Cleaning and drying it restored operation for about 3 days. Thanks for your help!

Filed Jun 1, 2023 · Driver assistance, Steering · NC

On Monday, March 27th While driving at various speeds, the collision mitigation system message flashed on the instrument panel without anything provoking it/no real cause. I observed while driving the vehicle, the warning message repeatedly flashed on the screen before the entire instrument panel went blank. This includes the infotainment system restarting as well, alternatively, I was driving going between 40-60mph and the all-dashboard notification lights started flickering (lane departure warning, odometer, blind spot warning, Collision Mitigation System etc.) it continues to happen randomly while driving at unpredictable times the wheel does lock up for a short time and the vehicle is temporarily not under driver control. It was able to restore, and I was able to regain control of the vehicle other times its last for several seconds. I have captured this incident on video. Additionally, there is also an issue with the vehicle hesitating while accelerating from a stop even with Auto Stop disengaged. On Thursday, June 1st same issue as described above occurred at 8:10AM when issue occurred again the vehicle steering for a 5-8 Second Period was locked and not able to move. Shortly after, I began to record the vehicle. Within a 7-8 Minute Period I was able to capture on video it happening an additional 3 Times.

Filed May 17, 2023 · TX

I was driving the vehicle as normal and stopped at a Red Traffic Light. I attempted to drive when the light changed to green. The car stuttered, the dashboard lights flashed and the car shut down. - Multiple attempts to re-start failed. No prior warning lights etc. Car just return from Dealer to address Recall Issues etc. Dealer made comments on Brake Maintenance etc which was then serviced. No Mention of Auto Stop/Start issues. - FULL failure: No brake, no steering, no radio, dashboard went blank. No lights. - FAILURE OF HAZARD LIGHTS TO WORK. - This is a SHUT down in the middle of a busy street with 2 kids in the car. NO Hazard lights working. - Mulitple near accidents from incoming traffic. No lights working??? -Spoke to mechanic over the phone. He thought it was NOT likely the battery and I needed to get a tow truck. -Tow truck not available for several hours. - Mechanic was able to send someone to me. He worked on it and eventually got it to start. - Immediately took it to the Mechanic Shop. They Tested the Battery, alternator, starter and connections. Stated No Problem detected. - Mechanic thought it could be related to the computer/Auto Stop/Start system and suggested I get it checked at the Dealership. -Spoke to the Dealership the following day and base on the description of events they also mention the Auto Stop/Start system???? -This seems to be a problem they are aware of but????? The Dealership recognize this problem base on the conversation???? It is thus well known???? - Car left at Dealership - This is EXTEMELY DANGEROUS. The car Shuts Down/Freezes in the middle of Traffic. - NO HAZARD LIGHTS WORKING?????? - This is an Accident/Deaths waiting to happen. - Why is the computer even controlling the HAZARD lights. That is a HORRENDOUS Design Error. Hazard Lights should be HARD WIRED to switch.

Filed Jun 19, 2019 · Electrical · 10,077 miles · TX

Beginning at 10,077 miles my vehicle began experiencing defect symptoms with failures of its central control panel touch screen/display. Multiple vehicle functions and features are controlled and displayed through the touch screen. Many failures have been documented with video and in the presence of qualified honda service personnel. This central touch screen also serves as a controller for radio-media connectivity, phone calls, navigation, and it is the backup camera display. Failure symptoms included issues while the vehicle is in motion: slow navigation system performance, delayed backup camera images when transmission is shifted into reverse, display "freezing", warning messages appearing on display, touch screen display which stays on all night and drains battery after vehicle is shut down, and camera failure messages. The backup camera is sometimes completely nonfunctional when reversing the vehicle. Two honda dealers have verified that the completely nonfunctional backup camera issue exists. Each control/display occurrence while the vehicle is in motion represents a distraction of driver attention. The touch screen/display/central controller/audio unit has now had 11 repair visits. I have substantial video and printed documentation. American honda motor company is aware that such problems exist, and they are unable to provide a remedy, further, american honda motor company denies that failed backup camera performance is a safety matter. *bf 'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'

Filed Apr 3, 2019 · 7,400 miles · FL

I should have never gone back to honda! My 2018 honda odyssey has been another lemon! Bought the car as a cpo on december 21, 2018 with just over 3,000 miles. Since then the car has been in the shop 4 times to fix this infotainment system. I had the entire dashboard black out on me and couldn't see my speed, yet the honda dealership near me told me 'just drive it to work, it'll be okay.' then the infotainment went out and nothing worked for weeks until another dealership was nice enough to replace it. Just yesterday my infotainment system makes a very loud 'beep' and shuts down while I'm driving on a busy highway! Then the dashboard blacks out and the car 'safety features ' cause it to break! When I spoke to the dealership I am told 'we will have to recreate that problem before anything it done' are you serious?! I take my kids around in this mini van. I pushed to go back to honda because 'they have gotten so much better', but it turns out they haven't.

Filed Dec 25, 2018 · Electrical · 12,100 miles · FL

Crakling sound on dash from side to side, noisy and stronger by the weeks. Took ca to the dealer with 12k miles; three attempts were made. Honda service replaced the audio system, next attempts they said it was my iphone cable. Now, with 14k miles, can't use radio, bluetooth, carplay and the ent system freezes. Any call I make or receive, the cracklin starts and call freezes until gets disconnected. Does not matter if the car is parked or on the road. Have more than 10 videos showing the problem. Will go now to the 4th attempt to see if it can be fixed.

Filed Sep 5, 2018 · Electrical · 2,800 miles · NM

Touring-rear entertainment system shuts off to black screen and cabin watch loses signal and gives an error code. While driving long distances, the kids can only watch the first 30 minutes of their dvd before the system seems to overheat and completely shutdown. We have resorted to turning it off to let it cool down ( dvd that is removed from the player comes out scalding hot) before retrying to let them watch and have it fail a few minutes later. Cabinwatch seems to act up at the same time the rear entertainment system fails.