My vehicle was previously serviced under the federal safety agency Safety Recall 23V‑431 for the MOST bus/FAKRA fiber-optic connector defect. The recall remedy has completely failed. The entire infotainment network blinks on and off, which when off completely disables my rearview safety backup camera and dashboard navigation. The dealership is demanding $8000 to replace the system and Honda USA Customer Service has refused to help, stating it is no longer covered. The vehicle is difficult to operate without the federal safety backup camera and the infotainment system disabled. The initial recall repair did not permanently resolve the safety hazard. My wife and I are both [XXX] and bought this particular vehicle for all the additional safety features that now are unreliable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2018 Honda Odyssey: backup camera failure
42 of the 1,016 complaints about the 2018 Honda Odyssey describe backup camera failure.
- owner complaints
- 42
- of this car's complaints
- 4%
- typical repair cost reported
- $1,400
- typical mileage
- 10,077
- recalls
- 2
Backup camera failure by model year
What owners say
I own a 2018 Honda Odyssey Touring. On May 29, 2026, I started the engine on my Odyssey and several dashboard system warnings appeared. The internet suggested having the battery tested and it was getting low, so I replaced the battery. The warning signs remained and caused several Honda Sensing safety and driver-assistance systems to become unavailable, including Adaptive Cruise Control (ACC), Lane Keeping Assist System (LKAS), Collision Mitigation Braking System (CMBS), Road Departure Mitigation, and Auto High Beams. Additionally, a Brake System warning appears on the dashboard. I have video recording of these warnings from when they first appeared in May. On September 2, 2026, the lights disappeared out of nowhere and all components worked. Later that same date, the lights were back and the components stopped working again. This happened again on October 13, 2026 - lights went off, then returned later in the day. The recurrent temporary reprieve from the lights makes me wonder if there is an electrical short in the rearview camera that controls those safety features. The diagnostics cost of this alone was going to be nearly $200. As numerous other similar complaints have been made to the federal safety agency, I am hoping this issue will be investigated and addressed - it is concerning that a single system failure is causing multiple safety features to be disabled - notwithstanding that is is difficult to know when to be worried about warning lights when the dashboard is full of them.
This vehicle is actively immobilized on private residential property with its central ADAS safety networks and Advanced Driver-Assist networks completely crashed and offline (DTC U3000-49) and active short-to-ground circuit failures (DTC B2035) rendering the passenger sliding doors completely inoperable, creating an immediate entrapment and safety hazard. These progressive component failures cascade directly from severe environmental moisture intrusion inside the rear tailgate enclosure. This exact water migration vector intersects directly with active federal safety campaign the federal safety agency Recall 26-V-423 (Rearview Camera Failure), which isolates moisture intrusion into the panel housing as the root factory manufacturing defect. A manufacturer franchise location documented active water leakage onto the Power Tailgate Control Unit and heavy corrosion on the wiring connector under a previous Repair Order but performed zero interim moisture sealing, corrosion cleanup, or terminal mitigation, allowing progressive water migration to completely destroy the wiring system harness. Furthermore, American Honda Corporate Case Management explicitly stated on a recorded verbal line that the manufacturer is denying all repair assistance to remedy these cascading safety campaign electrical defects under an active corporate case. The manufacturer is in open default of its statutory federal obligation to remedy a safety recall defect free of charge to the consumer.
COMPONENT THAT FAILED & AVAILABILITY: The vehicle's primary electrical architecture and data communications network (CAN bus) failed during a safety recall service for the SRS ECU and rearview camera. After attempting to complete the recall work, the vehicle is no longer able to start. SAFETY RISK: The manufacturer's federally mandated safety recall remedy compromised the vehicle's critical safety and control infrastructure. This rendered a previously reliable family vehicle entirely inoperable, destroying its ability to communicate, start, or turn on. It poses a systemic safety risk if the corporate recall procedure itself causes severe electronic failures in consumer vehicles. REPRODUCTION & DEALER CONFIRMATION: Yes. The failure was induced directly by Williams Honda ([XXX]) during service on Thursday, XXX. The dealership's Service Manager explicitly confirmed to me that their technicians compromised the electrical architecture while performing the SRS ECU and rearview camera recall work. The vehicle has remained dead at their facility ever since. INSPECTION BY OTHERS: The vehicle has been actively inspected by dealership technicians in coordination with Honda Engineering headquarters. It has not been inspected by police or insurance representatives, as no crash occurred. I have requested an inspection by a Honda Corporate Field Technical Specialist (FTS). WARNING LAMPS & PRIOR SYMPTOMS:NONE. Prior to this appointment, the vehicle was in perfect electrical and mechanical working order. There were absolutely no warning lamps, messages, or symptoms of any starting or electrical problems. The vehicle had just safely completed a seven-hour road trip immediately prior to being dropped off for the recall work. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The Infotainment System in my 2018 Honda Odyssey is malfunctioning, just as is reported by many other Honda vehicle owners. I am experiencing the same issues as others where the speakers are crackling, the audio fails, the screen turns off intermittently while the vehicle is operating leading to the reverse/back-up camera to fail. When the screen is operational it glitches at times (I have videos of the occurrences mentioned). I am aware that a recall was issued in June of 2023 (the federal safety agency Recall 23V‑431) but when I brought my vehicle to Honda Cars of McKinney (Dallas, TX), they said that my 2018 Honda Odyssey did not have a recall of the Infotainment System and charged me a diagnostic fee but returned my vehicle without resolving the issue.
Recall 23V‑431 (Honda 23-046) was previously performed on my vehicle to address MOST communication network failures affecting the infotainment system and backup camera. Despite the recall being marked complete, I continued experiencing intermittent infotainment failures. Symptoms include “Network Connection Lost” messages, complete loss of the center display, audio failure, Apple CarPlay disconnects, system resets, and loss of the backup camera while reversing. The failures frequently occur while driving over bumps, during turns, and recently while backing into a parking space. Because the issue persisted, I sought a second opinion from another Honda dealer. During their inspection, they advised that required portions of Recall 23-046 had not been completed by the original dealership that performed the recall. The service advisor informed me that system history had not been cleared, a factory cable reset had not been performed, and the audio unit had not been properly initialized. In a follow-up text message, the advisor described the situation as a “workmanship error” by the original dealership. The remaining recall procedures were completed, however the same symptoms returned immediately afterward. The center display, audio, Apple CarPlay, and backup camera continue to intermittently fail. I have incurred diagnostic expenses and out-of-pocket repair costs attempting to resolve this issue. My concern is that the original recall repair may not have been properly completed and that the same safety-related symptoms addressed by Recall 23V‑431 continue to occur, including loss of backup camera functionality while reversing. I am submitting this complaint because I am concerned that the recall remedy was not properly performed and that the safety defect addressed by the recall may still be present.
Experiencing problems similar to recall 23V-43. Audio popping/crackling, radio unavailable, screen display issues- screen does not come on resulting in no rear camera, display says “network connection lost” while driving. Vehicle has been inspected by Hondo of Hot Springs Arkansas multiple times for radio/screen display issues.
The vehicle previously received a manufacturer dash wiring recall repair. After the recall repair was completed, the vehicle began experiencing intermittent and cascading electrical and communication failures across multiple integrated systems. Affected systems include Apple CarPlay, the DVD system, in-vehicle camera systems, CabinWatch, and repeated “MOST network unavailable” error messages. These failures occur intermittently and result in multiple systems disabling simultaneously. The vehicle was inspected by a Honda dealership, which confirmed the issue involves wiring within the dash harness. The dealership stated the affected wiring is not sold or serviceable separately and that correction would require replacement of the entire dash harness, but that this portion of the harness is not included in the original recall coverage. Because these systems share common power and communication pathways, failures cascade across multiple modules. When the camera system fails, rear view camera functionality and related warnings are unavailable while backing up, reducing the driver’s ability to detect obstacles, pedestrians, or children behind the vehicle. When CabinWatch is unavailable, the driver is unable to visually monitor children seated in the rear rows while driving, which affects situational awareness and the ability to respond quickly to unsafe conditions inside the vehicle. These failures also impact driver information systems and create intermittent loss of critical visual feedback, increasing driver distraction as systems drop out unexpectedly while the vehicle is in operation. The condition began after the recall repair and appears to be related to or a continuation of the original recall defect. The vehicle remains available for inspection, and the condition has been confirmed by a manufacturer-authorized dealer.
My computer screen that has my radio and backup camera will black out randomly while I’m driving. There are times I can’t use it for a backup camera because it won’t cut on. I’m not able to control my heat and a/c when it goes blank too.
The Infotainment Display has been malfunctioning. The display goes black and the back-up camera is not available. On the night of December 12, 2025, we were driving the car on the highway and the screen flickered in and out and then went black and so did the dashboard display. This was very scary as the entire car went dark and we were driving blindly on the highway. It appears that all 2018 Honda Odysseys have a recall for the Infotainment electrical system except for the Elite model that we purchased. I called the dealer last week and was told no recall available and we will need to pay the $179 diagnostic fee plus the cost to repair which will be significant. We will take the car in this week as the car cannot be driven safely without full dashboard and backup camera display.
Automatic Emergency Braking, Forward Collision Warning, and Lane Departure Warning systems stopped working simultaneously without warning. Upon further investigation, failure of the forward-facing camera is the likely root cause. Based on conversations in internet discussion forums [XXX] , [XXX] ), this is a common failure. There was a recall for the Odyssey to fix a wiring harness issue that could affect the back-up camera. I believe loss of the Automatic Emergency Braking, Forward Collision Warning, and Lane Departure Warning systems is much more serious, with potentially catastrophic consequences. Since evidence suggests failure of the forward-facing camera happens frequently, I believe this issue should be treated with the same gravity as the back-up camera and a recall should be issued. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The infotainment center has completely failed. It began with sporadic shutting off and then restarting of the infotainment system as if a wire or connector were loose, along with popping sounds until the unit no longer turns on and appears to have completely failed. This effects ability of back up camera to function because the screen no longer works. There appears to be a recall of other Honda vehicles needing new wire connectors for a similar problem but it does not seem to include this vehicle.
Service bulletins that may apply
- Owner Notification Letter
- Audio sound will stop and No Audio Connection message appears in the audio display
- Audio sound will stop and No Audio Connection message appears in the audio display
- On February of 2022, the 3G network will no longer support the in-vehicle services that the vehicle has...
- Audio sound will stop and No Audio Connection message appears in the audio display
- Customer letter
- When activating the sliding door power window auto-up feature, the window rolls up halfway and then rolls...
- Notice
Related recalls
Electrical system: wiring
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey vehicles. The wire harness for the third row seat accessory power outlet may get pinched between the unibody and rear trim panel, possibly damaging the wires and causing an electrical short.
- Risk
- An intermittent electrical short could overheat the wire harness, increasing the risk of a fire.
- Remedy
- Honda will notify owners, and dealers will inspect the third row seat accessory power outlet wire harness for damage, replacing it as necessary. If no damage is found, the dealer will apply protective tape and re-route the harness. All repairs will be performed free of charge. The recall began March 16, 2020. Owners may contact Honda customer service at 1‑888‑234‑2138. Honda's number for this recall is T6U.
Recall number 20V066000 · Recall details
Electrical system: 12v/24v/48v battery
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2018-2019 Odyssey vehicles. Loose battery terminal connections or a degraded battery may cause the Transmission Control Unit (TCU) to unexpectedly reboot. Upon rebooting, the TCU may shift the transmission to the "Park" position, possibly damaging the parking rod.
- Risk
- A damaged parking rod can allow the vehicle to roll when parked, increasing the risk of a crash or injury.
- Remedy
- Honda will notify owners, and dealers will ensure the battery terminal connections are secure and will update the TCU software, free of charge. Additionally, the parking rod effectiveness will be checked. The recall began May 31, 2019. Owners may contact Honda customer service at 1‑888‑234‑2138. Honda's numbers for this recall are Z4J, Y4K.
Recall number 19V299000 · Recall details
Questions about the 2018 Honda Odyssey backup camera
Is backup camera failure a common problem on the 2018 Honda Odyssey?
42 of 1,016 owner complaints about the 2018 Honda Odyssey (4%) mention backup camera failure. The model year with the most reports is 2019.
How much does it cost to fix backup camera failure on the 2018 Honda Odyssey?
Owners who mentioned a price put the repair at about $1,400 (median of 7 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
Is there a recall or service bulletin for this on the 2018 Honda Odyssey?
There are 2 recalls and 61 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2018 Honda Odyssey
Collision warning 126Lane assist 117Adaptive cruise 113Stalling 91Knocking 65Hesitation 59Engine failure 55Check engine light 52Jerking 48Headlights 46Fuel pump 42Warning lights 41Loss of power 37Water leak 31Door locks 27Transmission failure 27Won't shift 20Won't start 19Harsh shifting 13Screen failure 13Overheating 13Key fob 11Battery drain 10Grinding brakes 10Airbag light 8Fire or smoke 8Seat belt 8Shudder 7Slipping 7Sunroof shattered 7Misfire 6Start-stop 6Power steering loss 5
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