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2021 Honda Odyssey: backup camera failure

10 of the 148 complaints about the 2021 Honda Odyssey describe backup camera failure.

owner complaints
10
of this car's complaints
7%
recalls
0
Is there a fix? 19 service bulletins cover this area of the car. See below

Backup camera failure by model year

What owners say

Filed Oct 7, 2026 · Brakes · AR

The infotainment screen had a recall that has not been properly fixed so that my rearview camera does not work for backing up.

Filed Sep 8, 2026 · Electrical, Visibility · CA

Two intermittent problems began about one year ago at approximately 43,000 miles (current mileage approximately 48,000): 1) Rearview (backup) camera intermittently fails. When shifting into reverse, the display screen goes black or the camera image freezes. This causes a loss of rear visibility while backing up, creating a risk of striking a pedestrian or object behind the vehicle. 2) Audio system intermittently produces loud static and distortion across all audio sources (AM/FM radio, Bluetooth, etc.). This distracts the driver and can mask audible safety alerts. Contacted a Honda dealership regarding recall coverage for these issues; the dealership stated this VIN is not included in the recall. Neither issue has been repaired. The vehicle is available for inspection upon request. These symptoms match the federal safety agency recall campaign 23V‑431 (Honda MOST communication coaxial cable recall — intermittent loss of MOST connection causing rearview camera failure and audio popping/crackling); the dealership stated this VIN is not included in that recall.

Filed Sep 3, 2026 · TX

The infotainment system and back up camera screen went completely black. We took it to Howdy Honda since there was a the federal safety agency Recall 23V‑482 that they had fixed once before. Now though, they are saying the issue isn't covered by safety recall and that we have to pay $6900 to have it repaired. However this faulty camera system is a known issue. In addition to the recall, there has also been a class-action lawsuit filed Mar. 22, 2019 in the U.S. District Court for the Central District of California, owners of the affected vehicles report that the infotainment system – an integrated in-vehicle communication, navigation and entertainment system – behaves erratically, malfunctioning, freezing, and creating a safety hazard and distraction. This is exactly what happened with our vehicle. The defect caused safety-related systems (including backup camera functions) to fail. The defect also caused the entire center console to go black while the vehicle is in motion, and caused navigation and other dashboard features to shut down completely while in use. The lawsuit alleges Honda breached its own warranty by simply replacing defective parts with equally defective parts. This is exactly what they did with the first recall. And now they're trying to charge us $6900 to fix it.

Filed Jul 21, 2026 · Electrical · KY

The infotainment screen randomly shuts off and displays the errors "Network communication lost" and "MOST Net Off". This has happened numerous times while in the middle of backing up and using the backup camera that normally displays on that screen. We took it to the dealership for repairs of the problem in 2025 and after changing a wiring harness, the screen itself, and then the harness again, they thought they had fixed it but the issue continued to happen and has increased in frequency since then. Honda has a recall that includes our model (the federal safety agency Recall No. : 23V‑431) but we were apparently not included in it and their press release on it estimates 50% of vehicles of the year and model are affected. It's unclear what arbitrary data was used to determine effected vehicles but it's obvious by the amount of discourse about it online that it affects more than their initial estimate. Many people, like us, have tried to have it repaired at a dealership to no avail.

Filed Jul 16, 2026 · Electrical · WA

COMPONENT/SYSTEM: The infotainment/audio head unit and instrument display, which communicate over the vehicle's MOST (Media Oriented Systems Transport) fiber-optic network via FAKRA connectors. The vehicle is available for inspection on request. FAILURE: While driving, the center display and Carplay screen spontaneously reboot and show "Network Communication Lost." During these events I intermittently lose the rearview backup camera and other display functions and navigation as well as communication. The failures are intermittent, happen more often over bumps, and sometimes at startup, and even during smooth road conditions. SAFETY RISK: Losing the rearview camera is a hazard when backing up, and having the instrument/infotainment display reboot while driving is distracting and removes information the driver relies on constantly. CONFIRMED BY A DEALER: Yes, repeatedly. The manufacturer issued a safety recall (Recall 23-047, "MOST FAKRA service cables"), which a franchised dealer performed in May 2024, replacing MOST network components. About 15 months later, the same defect returned; the dealer found the audio-unit connection was not secured, reseated it, and confirmed the wiring had proper continuity (ruling out rodent or wire damage). The dealer otherwise offered only workarounds - an aftermarket Bluetooth adapter and recording video of the failure - not a durable repair. The issue still persists. INSPECTED BY MANUFACTURER: The manufacturer-directed recall remedy was performed by the dealer; there has been no police or insurance inspection. WARNING MESSAGES: Yes - a "Network Communication Lost" message accompanies each reboot. The problem was present before and after the May 2024 recall and had clearly recurred by mid-2025. KEY POINT: This is a failed safety-recall remedy. Recall 23-047 was performed at about 29,000 miles and the same defect returned by about 36,700 miles - a failure within roughly 7,600 miles. It persists today.

Filed Mar 4, 2026 · Electrical · GA

The rearview camera that does not display an image which can reduce the driver's rear view, increasing the risk of a crash or injury. I had the vehicle inspected by a third party which believes this could be from insufficient repairs as part of the prior recall the federal safety agency ID Number: 23V431000 related to this same issue. Honda's recall service center's only solution is that I take the vehicle to a Honda dealership for inspection, at my expense, and that they will reimburse me if they determine it is related to this recall. The issue with the display not working has been going on for several weeks. The display will work temporarily when the battery is reset, the fuse is reset, or when the display itself was removed/replaced by the party I had inspect the unit.

Filed Sep 26, 2025 · Driver assistance, Electrical · NC

I hear a popping/crackling noise from the speakers then I get complete network loss for my backup camera, my dvd player, my clock, maps etc.System does a report after 5+ minutes. Message displayed before everything goes black is Network Connection Lost and MOST Net Off. This issue is ongoing and seems to happen now every day sometimes multiple times in a driving session. It just started about 2 weeks ago. There is an active recall for this exact issue for 2021 Honda Odysseys but my VIN does not seem to be included.

Filed Aug 25, 2025 · Driver assistance, Electrical · FL

Vehicle applied brakes for no reason. Lost ability to see reverse camera during backing up. Half of the instrument cluster went dim to become barely visible. Radio screen freezes randomly. Engine cuts out or shudders intermittently.

Filed Jun 12, 2023 · Driver assistance · FL

The rear camera is missing items that aren’t moving behind the car. Like a parked car or person. When backing up. Will recognize to the sides of the object is moving but not directly behind the car or fully stationary items

Filed Oct 4, 2021 · Electrical · VA

The 'infotainment" system turned off stating "network connection lost." The speakers then started making a VERY loud crackling sound that could not be controlled with the volume button. It was very distracting to the driver--sounded like rocks hitting the windshield. When the infotainment system was off, the blindspot monitor and back-up camera stopped functioning. This has happened several times.

Service bulletins that may apply

Related recalls

No recalls on record for this model year.

Questions about the 2021 Honda Odyssey backup camera

Is backup camera failure a common problem on the 2021 Honda Odyssey?

10 of 148 owner complaints about the 2021 Honda Odyssey (7%) mention backup camera failure. The model year with the most reports is 2019.

Is there a recall or service bulletin for this on the 2021 Honda Odyssey?

There are 0 recalls and 19 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2021 Honda Odyssey

Stalling 10Water leak 8Loss of power 7Collision warning 6Screen failure 6Key fob 5Start-stop 5Won't start 5

All model years of the Honda Odyssey

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