My vehicle was repaired for the Most Net Off error code back in December of 2023. However, the same issues are popping up again and Honda will not honor a failure on their end to fix the problem. The radio is completely shutting down, turning off the back up camera which is a safety hazard.
2023 Honda Odyssey: backup camera failure
9 of the 107 complaints about the 2023 Honda Odyssey describe backup camera failure.
- owner complaints
- 9
- of this car's complaints
- 8%
- recalls
- 0
Backup camera failure by model year
What owners say
The infotainment screen will go blank and will no longer show the backup camera at all. The FAKRA recall was performed at the Honda dealership when I first purchased the car new. I did not have any significant issues until around July of 2026. First, the speakers will crackle with static noise, then the volume cuts off completely, then the screen goes black and message pops up "Network Communication Lost, MOST Net Off". Then the screen will completely go blank and the backup camera will not turn on when in reverse. For the past two weeks the screen/radio/backup camera does not turn on at all. Completely black screen the entire time while driving, even with repeated power cycles. This is obviously related to the FAKRA recall that did not fix the issue. This is a major safety issue for a large, family vehicle to not have a functioning backup camera; something that has been federally required since 2016. A new recall needs to be issued so that the issue can be fixed correctly.
This vehicle needs to be added to the current recall 23v-431. Media screen goes blank and rear camera in operable when this happens.
The remedy for Safety Recall 23V‑431 (MOST bus FAKRA connectors), performed 8/2023 at Joyce Koons Honda (Manassas, VA), has failed. The recall's stated safety risk, rearview camera failure when MOST communication is lost over 20 seconds, now occurs regularly on my vehicle. Symptoms began early 2025 and have worsened: intermittent loss of the rearview camera in reverse, infotainment reboots, and speaker popping (the warning signs listed in the Part 573 report). On [XXX] the infotainment system and backup camera were unavailable for over 50% of a long drive. Vehicle logs show 822 MOST network signal-loss events from [XXX] to [XXX] (avg ~15/week), predominantly "Tuner_Amplifier_Unit SUDDEN_SIGNAL_OFF" and "Meter SUDDEN_SIGNAL_OFF", the exact failure mode the recall remedy was meant to correct. I can provide the log data (chart and CSV). I reported the recurrence to the dealer on 5/31/2025; they said they could not reproduce it, and vehicle logs were cleared up to that date. I opened American Honda case #[XXX] in 10/2025 and escalated as case #[XXX] in 6/2026. On 7/1/2026 an American Honda representative told me Honda cannot authorize service without a dealer diagnosis and that I must pay out of pocket for diagnosis of this failed recall remedy, with reimbursement only as discretionary "goodwill." This appears inconsistent with 49 U.S.C. 30120, which requires recall remedies at no charge, including when the original remedy was inadequate. Honda revised Service Bulletin 23-046 to Version 3 on 12/18/2024, after my repair, revising parts and repair information, which suggests earlier repairs were performed with superseded parts or procedures. This is a rear-visibility (FMVSS 111) safety defect. Please record this as a failed recall remedy for 23V‑431. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2023 Honda Odyssey.. The contact stated that the rearview camera flickered, there is also a cracking and flickering sound. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. the contact associated the issue The approximate failure mileage was 51,000.
Rear camera/center display going black. No alarming when backing up when screen is black. Previous recall 23V431000 did not fix problem
Back up camera display went black and issued error. This error is sporadic. please approve replacement.
Around Dec 2024, the central control screen started blacking out. At first, it would black out and then the screen will come back on randomly. We took the car to Tempe Honda service center, and the technician was able to reproduce the problem, and it's covered under warranty. However, they had to order, but they didn't anticipate that it would be in back order. A couple months later, we checked on the status and found out that it was on back order and there is only one manufacturer, so it could take a few more months. We kept on calling to check on the status, and the anticipated back-fill date kept on pushing out. Finally, the screen went completed black and wouldn't come back around Aug 2025. We called Tempe Honda, and the service manager suggested us to call American Honda Motor. We did, and a case was open with American Honda Motor around 10/17/2025. American Honda Motor has been providing weekly update to us, however the update has been the same, which is that they are waiting for ETA on the release date for the part. We wrote an email back on 11/20/2025 with our concerns around safety due to this defect. They called on 11/26/2025 and suggest us to file a complaint with the federal safety agency. Our concerns in the email include: 1) it's the central control for a lot of the functions including navigation (which we can't update because the screen is broken, and the warranty period to do so will soon be at an end); 2) It's being used when we back up our car. With the defect screen, the back-up camera is useless. This poses potential danger as we pull out of a busy parking lot, such as at school when we drop off and pick up kids. it's very difficult to back up without the screen especially when there are large vehicles parked next to us; 3) To have customers with an essential part of the car being defective for a year is unacceptable. This problem needs to be fixed ASAP. Thank you!
The infotainment screen goes in and out. The screen makes crackling sounds and just goes blank. Causing problems with gps, sound, back up camera, emergency help feature etc. nothing functions. Extremely dangerous. When you rely on your GPS and the entire system malfunctions it is so dangerous. Honda had recalls on previous models for the same feature. They need to extend the year to 2023 models as well for faulty wiring. They are trying to charge thousands to replace a system that they have admitted has these issues at no fault of the consumer.
Related recalls
No recalls on record for this model year.
Questions about the 2023 Honda Odyssey backup camera
Is backup camera failure a common problem on the 2023 Honda Odyssey?
9 of 107 owner complaints about the 2023 Honda Odyssey (8%) mention backup camera failure. The model year with the most reports is 2019.
Is there a recall or service bulletin for this on the 2023 Honda Odyssey?
There is no recall or service bulletin for this area of the car on record.
Other symptoms on the 2023 Honda Odyssey
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