2014 Honda Odyssey: backup camera failure

Filed Jan 7, 2020 · Body, Brakes · CA

(1) paint peeling (2) brakes inferior and don't stop correctly (3) driver back door and hatch open randomly without anyone opening them (4) large clunking noise and jerking when first starting to take off (5) rear camera may take up to 5 minutes to engage (6) error message pops up on screen saying "cannot import call history" (7) back passenger cup holder fell out

Filed Dec 22, 2015 · 14,000 miles · NJ

The rearview camera of my honda odyssey 2014 etouring minivan blacks out intermittently when I am parallel parking, which involves shifting gears quickly in and out of reverse and drive. Once the screen blacks out, it says black unless I restart the engine and it gets stressful when you are in the middle of parallel parking on a busy street with cars waiting behind you and you can't see the rear of the car. I purchased a car with a rearview camera specifically on purpose due to my young children in additional to living on a street with a k-1st grade school where there is a lot of traffic with young kids. This is my second vehicle with the exact same problem and both cars demonstrated the rearview camera blackout on numerous occasions. The honda and my local dealer instructed by honda now refuses to take in my car to register or resolve the problem. This is a safety issue where a large minivan fails to provide a fully reliable and functioning rearview camera which is legally required to do so by 2018 anyways. Honda refuses to acknowledge the defect or fully solve this recurrent problem on many different dates.

Filed Jun 9, 2015 · Brakes · 24,220 miles · MD

I took the vehicle to honda dealership for service because of a vibration when braking. Tech found rotors are warped. This is the second set of rotors. The first set warped at 13,000 miles and were replaced under warranty. The second set have warped at 11,000 miles. Dealer said that they can turn the rotors but cannot replace again under warranty unless american honda authorizes replacement. I contacted american honda (ah) 1‑800‑999‑1009 on 5/29/15. Received voice mail message from ah on 6/1/15 that they would contact the dealer for information. Received call from ah rep christopher (ext. 117726), on 6/9/15 stating ah would not replace rotors but would turn as courtesy. I asked why not full replacement as 1st set of brakes degraded at 13k miles and 2nd set at even lower mileage, 11k. Rep says many reasons could have caused wear, weather conditions, driving style, weight of the vehicle. I said that if it was weight of vehicle then ah has faulty brake design. Then he said that according to the dealership service department it was my driving style. I said that backpeddling and that they don't know how I drive. I then asked him for the estimated lifespan, in miles, of the brakes and he said they don't have a lifespan. I said that there has to be one, is it 15k or 40k? He repeated that there was none available. I asked him to put their (ah) conclusion in writing, using the assigned case number, n01-2015-05-29-01387. He said ah would not provide anything in writing, but that the dealership would write up a service order. I repeated my request for a written reponse to my complaint and he insisted that ah does not do that. Note: vehicle had strut assembly replaced, under warranty, at 6k miles. Under warranty, dealership to have faulty door lock accuators (locks activate after every stop), window run channels/seals, and back up camera circuits replaced. Parts ordered 5/29/15.

Filed Mar 13, 2015 · Brakes, Fuel system · 901 miles · OH

Rpms race while van is in idle an takes off with a jump in transmission. Clanking noise metal on metal in rear brakes, downshifts at lower speeds when trying to accelerate above 35 MPH, slowing to make a turn and transmission jumps feels like being rear ended, parking brake doesn't engage at times, on flat when putting into park transmission clunks and vehicle has a definite movement like something falling out or on vehicle, looses power at 65 MPH no matter how much the gas pedal is floored then suddenly jumps into high speed thrusting van forward, transmission jumps severely when parked on a graded slope and make metal clanking sound. Dealer says there are no issues and this is all normal. This is a direct safety issue for me and I am worried that something might happen causing an accident. At one point some adjustments to sensors were performed but did not correct issue. Brake issue discovered and attempt was made to correct twice. Told this is normal. Also a loud electronic computer sounding like an ancient reboot of an old computer is greatly noticeable when the problems act up. Told this is normal an no problems by the dealer. I feel I am being ignored and treated like a stupid person each time I call. Service manager actually stated that his hands are tied and took to next level of district service manager who stated this is normal. I beg to differ. The district service manager did not speak with me at all. What game is honda playing. Safety issues and performance of vehicle are being ignored. Rearview camera is acting up as well as electric door locks and sliding doors are slow to respond while closing. Worried about safety while driving.

Filed Jan 9, 2015 · Electrical · NJ

Bought my van in march of 2014, early on it started having various electrical problems. The AC/heat blower randomly increases in power (if it was on low, it would all of a sudden start blowing full force and even the bars on the screen increases).the blinker randomly refuses to turn off even after manually turning it off. The collision detection system malfunctions at times. It randomly beeps with no vehicle in sight and at other times, when it should beep, it doesn't. The navigation/radio screens completely black out, only showing yellow lines that you normally see when backing up. During this time, the collision detection system, backup camera, radio and heating controls all do not work.the screens stay blacked out even during driving/backing up, then once the vehicle is off and restarted,things go back to normal. This has happened on several occasions randomly, and vary in how long it malfunctions for. I was able to take some pictures and captured video to show it malfunctioning. Honda dealer initially thought that it was user error. They thought that I had accidentally turned on the lane watch camera, but once I showed them the video, the mechanic stated to me that honda was aware of this problem from it happening to other vehicles. They were supposed to replace the navigation system. However, I question whether they actually replaced the part. All of our original settings were still programmed including voice dialing. Further research LED us to find out that the system had the VIN # stored in its internal memory, which proves that its the original part from when the vehicle was manufactured. I also find out that they were previously sued by the state of nj for consumer fraud. I have had to audio record conversations and take pictures as proof of the problems my vehicle has because all they want to say is no code, no problem, we can't duplicate or its normal.

Filed Jun 27, 2014 · Electrical · 800 miles · CA

When the vehicle is turned on, the computer(s) malfunctions -- scope of failure is not known; symptom is that center display screen on dash (referred to as "intelligent multi-information display", or "I-mid", in manuals) is blacked out, except that it shows yellow gridlines as if rear camera were on, however rear camera is disabled and all other functions that would be visible on the center display screen (including safety features such as rearview camera, "lanewatch"/side-view camera, as well as all vehicle settings, system settings, camera settings, audio settings, etc.) are inoperative. Screen remains blacked out with affected systems inoperative for the duration that the car remains on, regardless of whether car is in park, drive, reverse, etc., and whether car is moving or stopped. If the car is turned off and then on again, so far it has returned to normal -- however it would not be possible to do this while driving. This has happened repeatedly -- approximately 10 times to date.