2020 Honda Passport: won't start

Filed Sep 8, 2026 · Transmission · GA

The 9-speed transmission in my vehicle has been acting very strange after owning it since March 2026.These issues did not start until May 2026. When driving the vehicle at low speeds (under 30mph) the transmission is very jumpy and jerky. When you let off the gas the vehicle rocks back and forth and the rpms drop dramatically. It often feels like the transmission is skipping gears. I took my vehicle to the honda dealership to address the issue and they said there was nothing they could do to fix or look into my issue. I am very upset and I feel like I’ve been cheated out of my hard earned money. Honda needs to address this issue and provide relief for all of the owners who are in the same predicament. Be accountable Honda!

Filed Oct 15, 2025 · Electrical · IL

Car would not start. Jump start immediate remedy, also same as before. Symptoms identical to those that occurred prior to the service work performed by Elmhurst Honda for the Honda Idle Stop Recall (Service Bulletin 23-009)

Filed Jun 25, 2025 · Engine · TX

Auto Idle Stop feature fails and I can not get the engine to start for a few minutes. I get stuck in traffic with horns honking behind me and people mad and passing me in an unsafe manner. I have replaced the battery and have had the battery and starter retested; they are OK. I brought it to Easy Honda, in Houston, and they say they can't find anything wrong, since it only happens intermittently. My problem has existed since I bought the vehicle new. I have 55,000 miles on the vehicle. Also, intermittently, the engine will not crank over when it is a hot engine. I live in Houston, so it is hot a lot. I read that this is a problem with millions of Honda and Acura vehicles. When can we get some help on a fix? [XXX] cell [XXX] or [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Apr 1, 2025 · Engine · NC

While stopped at a busy intersection under a red light our 2020 Honda Passport's 'Auto Idle Stop Function' had automatically stopped the engine with the brakes applied, upon releasing the brakes the engine did not restart as it was supposed to. I reapplied the brakes which were no longer 'powered brakes' and tried ot restart the vehicle but it would not start. A message came up on the dash to put the vehicle in park which I did. At that point when starting the vehicle it did start, put it in 'D' and drove past the interection to the relief of all those behind me. Had this been my wife I doubt she would have been able to do this as quickly as I did. This is a safety hazard and Honda needs to have a recall to fix this issue. Currently we are trying to remember to keep the 'Auto Idle Stop Function' in the 'OFF' position. We bought this vehicle new and have kept it in great condition.

Filed Mar 6, 2025 · ND

On a cold winter day the vehicle would not start. With dangerous windchills this could have been very bad had the vehicle been further away from home. The battery and all systems in the vehicle were good. The Honda dealership diagnosed it as having a frozen starter (see attached doccument). Upon warming up the vehicle inside the dealership garage, it started without issues. The dealership said the starter had froze due to condensation inside the starter and that a new version of the starter is available that prevents this from happening. The new starter cost $1600. As shown in the photos the starters are exactly the same but the new version is better sealed to prevent condensation. I feel this should be a recall due to the original part being defective and not sealed properly which caused failure. I have contacted Honda and they refuse to pay for any portion of this defect.

Filed Dec 20, 2024 · TX

When the auto-start stop feature has stopped the engine at a red light, the engine will not start sometimes. The problem occurs at random and leaves me stalled at a red light and I cannot start the vehicle. Traffic behind me is held up; horns are honking. If I wait a couple of minutes I can start the 2020 Honda Passport that I bought new. This has been a problem since I bought it new. I brought the Honda into the dealership and they can not fix it. It is a safety problem that the manufacturer will have to figure out and recall the vehicles. These Honda Passports are stalling in traffic without any warning.

Filed Apr 24, 2024 · Fuel system · GA

I was driving on a highway when my car just shut off in the middle lane in the middle of the highway. And I had five errors come up on my screen and my car would not start back up. I had it towed to Honda where they said it was my fuel pump. My safety was put at risk because the car just shut off while driving 75 mph in the middle lane and came to a complete stop. I was not able to roll to the side of the road. Honda released a recall on 2020 passports for the fuel pump in Feb 2024 for this exact reason but my Vin number was not included so I contacted Honda to see if I could get reimbursed since it did happen to my passport in Jan 2024 and they are stating that at this time I cannot be reimbursed because it’s only on select passports, even though it happened to my passport.

Filed Jan 30, 2024 · Electrical · MN

On [XXX], I was traveling to Destin Florida, on [XXX], the interstate came to a complete stop. My 2020 Honda Passport shut down do to the engine idle stop being engaged. When traffic started to move the engine would not start. I sat in the fast lane of [XXX] for approximately two minutes before the vehicle would start. Multiple attempts were made to restart the vehicle. Finally it started. This is the second time this has occurred. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)