Ignition switch would not turn with key inserted and now the door locks have the same problem.
2004 Honda Pilot: doors won't lock, open or latch
9 of the 544 complaints about the 2004 Honda Pilot describe doors won't lock, open or latch.
- owner complaints
- 9
- of this car's complaints
- 2%
- typical mileage
- 60,000
- recalls
- 0
Doors won't lock, open or latch by model year
What owners say
I'm having trouble with my 2004 lx, no keyless remote on this model. The drivers side door lock quit working, the key goes in with difficulty and won't turn, won't unlock the door. Resorted to using the rear door lock to get in and now that lock has developed the same problem. Now have just the passenger side door to unlock from the outside. Now the ignition. Same problem. What the [xxx] is going on? Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2004 honda pilot. The contact stated that both the driver and passenger side automatic exterior door locks failed to operate. The vehicle was taken to an independent locksmith where the driver's side door was repaired. The manufacturer was notified of the problem. The approximate failure mileage was 90,000. The VIN was unavailable.
Tl* the contact owns a 2004 honda pilot. The contact stated that the door handles had sharp metal paint chips that fractured, causing the metal to penetrate under the finger nails of anyone opening or exiting the door. The vehicle was taken to the dealer who replaced the door handles on all four of the doors. The dealer paid half of the expenses and the contact paid the remaining balance. The manufacturer was notified of the failure who informed the dealer to perform the repairs at a discounted price and offered no other assistance. The failure mileage was 102,000.
Tl*the contact owns a 2004 honda pilot v6. The vehicle was parked when the contact observed that the interior front driver and passenger chrome door handle exhibited a cracking and separation. There was also a sharp edge on the chrome plate surface. The vehicle was taken to an authorized dealer on two separate occasions for the identical failures with replacement of the front driver and front passenger side handle. The driver and passenger side occupant sustained minor injury to their finger from the defective door handle. The first occurrence was repaired under the service warranty. However, the second service repair cost was in the amount of $40. The failure mileage was 25,000. The current mileage was 53,000. The VIN was unavailable.
All four door lock actuators have failed. None of the vehicle doors lock or unlock when using a remote or using the power lock buttons on each door. The problem is now permanent on all four doors. The problem first started on the front two doors and eventually to the rear two doors. All four door actuators have failed. I am concerned a door will be left unlocked and my personal belongings will be stolen. In addition, there is no way for me to automatically lock all four doors while I am driving, such as if I feel unsafe in a location I am driving and want to immediately lock all the doors while in the drivers seat (for example, sitting at a stop light and someone approaches my car).
3 of 4 electronic door locks unresponsive one by one, almost simultaneously (within a month or two), each door lock became unresponsive to the master/driver's seat controls. Also do not work using key fob. Doors must be manually locked and unlocked and key does not work in front passenger door to lock or unlock. The only door left where the lock works properly is the driver door. The "broken" locks sound like they are working, but they do not move. Dealer wants $200 per door to fix.
The window regulators and power door locks on the honda's I own keep failing and cost more than 300 dollars to repair. This seems to be a systemic problem on the honda's. I have had this happen on all 4 doors of my 2000 honda accord and 2 doors on my 2004 honda pilot. Honda needs to do a recall and fix this issue. People shouldn't have to pay for a systemic issue in the car, which can be a safety issue as well as you can't put the windows down or up once this happens.
Brand new honda pilot experienced electrical problem in that the interior cab light for no apparent reason will turn itself on and shut its self off after approximately 5 to 10 seconds. Automatic door locks not functioning as well as front passenger window gets stuck and will not go down. Dealer service says possible ghost in vehicle!! Will bring into service on jan 10, 2004.
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2004 Honda Pilot door locks
Is doors won't lock, open or latch a common problem on the 2004 Honda Pilot?
9 of 544 owner complaints about the 2004 Honda Pilot (2%) mention doors won't lock, open or latch. The model year with the most reports is 2003.
Is there a recall or service bulletin for this on the 2004 Honda Pilot?
There are 0 recalls and 1 service bulletin for the same area of the car. Check them below with your VIN.
Other symptoms on the 2004 Honda Pilot
Shudder 41Airbag light 27Transmission failure 24Check engine light 14Fire or smoke 13Slipping 12Grinding brakes 10Headlights 10Jerking 9Harsh shifting 8Stalling 8Water leak 7No deployment 5Seat belt 5Sudden acceleration 5Won't start 5
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