Tl* the contact owned a 2011 honda pilot. The contact stated that while approaching at a stop light she came to a complete stop behind another vehicle as the vehicle jerked without warning. As a result, the contact crashed into the vehicle in front. The air bags did not deploy. The driver sustained injuries to the right arm. The other vehicle passenger spare tire on the jeep detached from the other vehicle and damaged the engine. A police report was made. The contact drove to the hospital the next day and was treated for injuries. The vehicle was towed by the police to an independent shop where it was deemed a total loss by insurance company. The dealer was not contacted or the manufacturer was made aware of the failure. The failure mileage was approximately 124,000.
2011 Honda Pilot: airbags did not deploy in a crash
11 of the 293 complaints about the 2011 Honda Pilot describe airbags did not deploy in a crash.
- owner complaints
- 11
- of this car's complaints
- 4%
- typical mileage
- 48,113
- recalls
- 9
Airbags did not deploy in a crash by model year
What owners say
Our vehicle was involved in a near-head on collision with damage primarily on the front driver's side quarter of the vehicle. Our vehicle was travelling at least 45 miles per hour, the exact speed is unknown. The driver's side curtain airbags did not deploy, but the passenger's side curtain airbags did. My wife was the driver and only occupant, she briefly lost consciousness after the impact. The driver's side door was partially crushed in and the top of the frame was bent in towards the cabin. When she awakened, my wife saw the door frame within a couple of inches of her face. Thankfully she did not seem to strike her head against the frame, but it was extremely lucky that she didn't. When the first responders arrived, they had to cut the connection to the side curtain airbags and they were surprised to see that the collision had not triggered them. I have attached a picture of the vehicle door frame and the airbags that failed to deploy. We wanted to bring this to your attention just in case it is not an isolated incident.
My wife was driving and and car went to pass her a hit a tractor coming other direction. Car hit her on drivers passenger side spun her around and she hit a mailbox on front of car than slid and hit a tree on passenger side . No air bags deployed. Can't understand it.
Tl* the contact owns a 2011 honda pilot. While driving 30 MPH, the contact's vehicle was struck on the front passenger side fender and door. The air bags failed to deploy. The contact sustained back injuries, which required medical attention. A police report was not filed. The contact was able to drive the vehicle away from the crash scene. The vehicle was taken to be repaired by an independent mechanic. The manufacturer was notified of the failure. The approximate failure mileage was 20,000.
While driving on a city street our honda pilot was in a collision with a 2003 honda civic causing $10,500 in damages. The air bags did not deploy. The pilot is now in repair and we do not know how to have the airbags checked, replaced or repaired but do not feel we should be responsible for any costs incurred.
Tl*the contact owns a 2011 honda pilot. The contact stated that the vehicle was involved in a head on collision and the air bags failed to deploy. The contact mentioned that the seat belt failed and did not retract. As a result, the contact hit the steering wheel and the front windshield. The contact was sore, but did not need medical attention. The vehicle was towed to the dealer for repairs. The contact insurance company stated that there was a the federal safety agency campaign number: 13v016000 (air bags) and 11v468000 (seats belts). The manufacturer verified that the vehicle was not included in the recall. The failure mileage was unknown.
Coming out of a 30mph zone into a 55mph zone -- I had accelerated to about 45mpg when I hit an icy section of a the road. I lost control of our honda pilot on a gradual turn in the road. The pilot turned sideways. I quickly tried to regain control as the vehicle positioned itself forward, but headed for the ditch. Still out of control, a utility pole was unavoidable. I hit the pole head on at a 45 MPH speed. The vehicle snapped the utility pole in half and the vehicle came to a stop after 20 feet. Neither airbag deployed for me or my passenger. There is extensive front end damage. The vehicle could not have hit the utility pole any more dead center on. And yet, at 45 MPH and driving through a utility pole, the air bags did not deploy. We walked away from the accident. But, at what speed and how much more head on could we have gotten for the air bags to deploy?
My wife had an accident and crashed into the back of a parked vehicle. The crash itself was her fault, however the airbag deployed into her face and caused injuries, fracturing the bridge of her nose, bleeding in her left eye and basically made her whole left side of her face swell up to the point where I could not recognize her. My wife is 5'3" and needs to adjust her seating position close to the steering wheel in order for her feet to reach the brake/accelerator pedal. My contention is that at a low speed accident, if the air bag did not deploy I think she would have walked away with no injuries. Alternatively, if the car had a telescoping steering wheel then she would have had enough clearance to avoid the airbag deploying into her face.
Tl* the contact owns a 2011 honda pilot. The contact stated while driving approximately 5 MPH the vehicle crashed into a concrete post inside of a parking garage. The passenger that was positioned in the rear second row seat sustained bruises to the neck, ribs and other parts of the body as a result to the faulty seat belt pretension. The air bags failed to deploy with the impact involved. The vehicle was towed to an authorized dealer. The manufacturer was not notified of the failure. The failure mileage and VIN were unavailable. Updated 01/07/14
Tl* the contact owns a 2011 honda pilot. The contact stated that while driving 30 MPH, another crashed head-on into the contact's vehicle and the air bags failed to deploy. The contact sustained chest injuries and was transported to the hospital. The vehicle sustained damages to the entire front end and the passenger side. The vehicle was towed to an auto body shop for repairs. The police were notified and a report was filed. The manufacturer was not notified. The VIN was unavailable. The failure mileage was 10,000.
Purchased brand new pilot in june 2011. Around noon I was driving down on stretch of road at about 60 MPH when I saw a vehicle with a trailer moving ahead of me. As I approached to pass the vehicle it appeared to slow down and started turning left ahead on the road. The trailer it was hauling did not have any signal or brake lights. I attempted to slowed by applying my brakes but the pilot did not stop after applying the brakes or slow down. It seem to accelerate instead of stopping even though I had my foot all the way down on the brake pedal. I saw ditches on both sides of the road so I was not able to avoid the crash. The other vehicle was half way turning so I hit the back of the trailer and it went left and I went right on the road.the stopped pilot started smoking inside and everyone jumped out of the pilot. It was later determined that the smoke could have been caused by the seat belts and the force of impact. Even though the pilot had major front end damage the air bags did not deploy and the air bag control unit along with the air bag sensors had to be replaced. Everyone was wearing a seat belt and the front seat belts were damaged beyond repair from the impact. Two of the back seat passengers suffered minor injuries from the impact but did not require medical attention.
Service bulletins that may apply
- Customer Support Program For Front Passenger's Airbag Inflator.
- This bulletin is a notification of a class action settlement relating to airbag inflators
- Customer Support Program For Front Passenger's Airbag Inflator for 2010-12 Accord and Other Listed Years...
- Air bags
- This bulletin is a notification of a class action settlement relating to airbag inflators
- Air bags
- This bulletin is a notification of a class action settlement relating to airbag inflators
- TECH2TECH video - airbag inflator installation tips
Related recalls
Air bags: frontal: passenger side: inflator module
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1‑888‑234‑2138. Honda's numbers for this recall are F5F and Q5E.
Recall number 19V502000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.
- Risk
- An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
- Remedy
- Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1‑888‑234‑2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P.
Recall number 19V378000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands. Honda is also recalling certain 2011-2013 Acura TSX, TSX Wagon and ZDX, Honda Crosstour, Insight, Fit and Pilot vehicles, 2011-2012 Honda Accord and 2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia. Lastly, Honda is recalling certain 2010-2013 Acura TSX and ZDX, Honda Crosstour, Fit, Insight and Pilot, 2011-2013 TSX Wagon, 2010-2012 Honda Accord and 2010-2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1‑888‑234‑2138. Honda's numbers for this recall are M2J and S2K.
Recall number 18V661000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
- Risk
- An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
- Remedy
- Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1‑888‑234‑2138. Honda's numbers for this recall are K1P, and M1O.
Recall number 18V268000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2010-2013 Acura TSX, ZDX, Honda Accord Crosstour, Fit, Insight and Pilot vehicles, 2011-13 Acura TSX Sportswagon, 2010-2012 Honda Accord,, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V vehicles and 2013 Honda FCX Clarity and Fit EV vehicles ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Honda is recalling certain 2010-2012 Acura TSX, Honda Accord, Accord Crosstour, Fit and Pilot, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V, and 2010 Acura ZDX and Honda Insight vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Unless included in Zones A or B above, Honda is recalling certain 2009 Acura TSX, Honda Accord, Civic, Civic NGV, Civic Hybrid, CR-V, Fit, and Pilot vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 16, 2018. Owners may contact Honda customer service at 1‑888‑234‑2138. Honda's numbers for this recall are B0K and L0J.
Recall number 18V042000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2008-2012 Accord, 2010-2012 Accord Crosstour, 2006-2011 Civic, 2007-2011 CR-V, 2009-2012 Fit and Pilot, 2010-2012 Insight, and 2009-2012 Acura TSX vehicles that received replacement passenger frontal air bag inflators. One dealership may have incorrectly installed the replacement air bag inflators.
- Risk
- In the event of a crash, an incorrectly installed passenger frontal air bag inflator may deploy the air bag improperly, increasing the risk of injury.
- Remedy
- Honda will notify owners, and dealers will replace the passenger frontal air bag module assembly, free of charge. The recall began October 30, 2017. Owners may contact Honda customer service at 1‑888‑234‑2138. Honda's numbers for this recall are O07, Y0A, N06, G05, M04, Y01, and O09.
Recall number 17V545000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2009-2012 Acura TSX, 2011-2012 Acura TSX Wagon, 2010-2012 Acura ZDX, 2008-2012 Honda Accord, 2010-2012 Honda Accord Crosstour and Honda Insight, 2009-2012 Honda Fit, 2009-2012 Pilot, 2007-2011 Honda CR-V, 2012 Honda FCX Clarity and 2006-2011 Honda Civic, Civic Hybrid, Civic NGV vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, if not included in "Zone A" above, Honda is recalling certain 2009 Acura TSX, Honda Fit and Pilot, 2008-2009 Honda Accord, 2006-2009 Civic, Civic Hybrid and Civic NGV, and 2007-2009 Honda CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, if not included in "Zone B" above, Honda is recalling certain 2008 Honda Accord, 2006-2008 Honda Civic, Civic Hybrid and Civic NGV and 2007-2008 Honda CR-V vehicles originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Risk
- An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
- Remedy
- Honda will notify owners, and dealers will replace the front passenger side air bag inflator, free of charge. The manufacturer has mailed an interim notification, and will send a second notification when parts are available. Owners may contact Honda customer service at 1‑888‑234‑2138. Honda's numbers for this recall are KE1 and KE2.
Recall number 17V030000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain model year 2009-2011 Acura TSX, 2011 TSX Wagon, 2010-2011 Acura ZDX, 2008-2011 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid, and Civic GX, 2007-2011 CR-V, 2010-2011 FCX Clarity and Insight, and 2009-2011 Fit, and Pilot vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless already included in "Zone A" above, Honda is recalling certain model year 2008 Honda Accord, 2006-2008 Civic, Civic Hybrid and Civic GX, and 2007-2008 CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Risk
- An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
- Remedy
- Honda will notify owners, and dealers will replace the inflator, free of charge. The recall began March 2017. Owners may contact Honda customer service at 1‑888‑234‑2138. Honda's numbers for this recall is KA4, KA5, KA6, and KA7.
Recall number 16V346000 · Recall details
Air bags
- What is wrong
- Honda is recalling certain model year 2009-2013 Pilot and 2011-2013 Odyssey passenger vehicles manufactured from March 13, 2008, through December 21, 2012. One or more rivets that attach the airbag module to the airbag cover may be missing.
- Risk
- The absence of more than one rivet could alter the performance of the driver's airbag during deployment. This could potentially increase the risk of injury during a crash.
- Remedy
- Honda will notify owners and instruct them to take their vehicle to a Honda dealer. The dealer will inspect the driver's airbag module and replace it if necessary, free of charge. The recall began on March 14, 2013. Owners may contact Honda at 1‑800‑999‑1009.
Recall number 13V016000 · Recall details
Questions about the 2011 Honda Pilot no deployment
Is airbags did not deploy in a crash a common problem on the 2011 Honda Pilot?
11 of 293 owner complaints about the 2011 Honda Pilot (4%) mention airbags did not deploy in a crash. The model year with the most reports is 2005.
Is there a recall or service bulletin for this on the 2011 Honda Pilot?
There are 9 recalls and 14 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2011 Honda Pilot
Sudden acceleration 13Check engine light 11Oil consumption 9Shudder 9Airbag light 8Stalling 8Misfire 6Premature wear 6Fire or smoke 5Hesitation 5Seat belt 5Steering noise 5
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