The contact owns a 2017 Honda Pilot. The contact stated while her husband was driving approximately 35 - 40 MPH, another vehicle crashed head-on into the vehicle. The driver's seat belt failed to retract upon impact and retracted after the crash, and the air bags failed to deploy. The driver's head struck the steering wheel causing severe head, neck, and back pain, which resulted in abnormal body heat and tingling sensations down to the toes. Medical attention was needed. A Police report was filed. The vehicle was undrivable and was scheduled to be towed to a tow lot for evaluation. The manufacturer was made aware of the failure, a case was filed, and the contact was referred to the dealer for a loaner vehicle. The dealer was contacted. The failure mileage was approximately 96,000.
Honda Pilot no deployment problems
81 of the 9,458 owner complaints about the Honda Pilot describe airbags did not deploy in a crash, most of them for the 2005 model year.
- owner complaints
- 81
- worst model year
- 2005
- typical mileage
- 89,500
By model year
Often reported together
Airbag light 12Seat belt 6Sudden acceleration 5Tire blowout 2Windshield crack 1Start-stop 1Spongy pedal 1Power steering loss 1
What owners say
Airbag Failure Report – 2021 Honda Pilot (Incident Date: April 10, 2026) I am reporting a critical failure of the supplemental restraint system (SRS) in my 2021 Honda Pilot. On April 10, 2026, while traveling at approximately 40–45 mph, our vehicle was struck on the driver’s side by a white commercial van. The severe impact caused over $9,000 in structural damage—including the driver-side door, fender, wheel, mirror, and radiator support brackets—yet the side/curtain airbags failed to deploy. As a result of this failure to protect occupants during a significant collision, the driver sustained permanent, non-repairable neck trauma (aggravating a prior surgical site), and the passenger sustained newly diagnosed bulging cervical discs. I request that this failure be documented and investigated as a potential safety defect.
The contact owned a 2025 Honda Pilot. The contact stated that while the vehicle was parked on a neighborhood street, a vehicle crashed into the front driver’s side of the vehicle. The vehicle was driving approximately 60 MPH at the time of the crash and came to a stop upon impact. The air bags did not deploy. The vehicle was towed a local law enforcement parking lot. No warning lights were illuminated. A Police report was filed. The vehicle was destroyed. The contact and mother were injured. The contact was seated in the driver’s seat and suffered injuries to the left arm, back, and ribs, and the contact’s mother was seated in the rear driver’s side seat and suffered injuries to the left arm and both knees. No injuries were reported outside of the vehicle. Medical Treatment was required for the injuries sustained. The air bag warning light was not illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The manufacturer was notified of the failure. The failure mileage was 16,000.
In an accident where car collided with a concrete barrier on the highway at high speed, front drivers side, airbags did not deploy. Vehicle is available as of now, problem has not been reproduced, insurance representatives totaled the car but did not check the airbags, no warning lights or symptoms prior.
The contact owned a 2022 Honda Pilot. The contact stated that while reversing into the garage, the accelerator pedal was depressed and the vehicle continued to accelerate before crashing into the garage. On another occasion, while driving into the parking lot, the brake pedal was depressed; however, the vehicle independently accelerated and crashed into a store. There were no warning lights illuminated. The driver was not injured but sought medical attention at the hospital and was treated for three days. A police report was filed. The air bags did not deploy. The vehicle was towed to a tow lot. The contact was informed by a friend that the failure was related to the throttle body. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The vehicle was towed to an unknown location and deemed a total loss by the Insurance provider. The failure mileage was unknown. The VIN was not available.
I am submitting this letter as an official complaint regarding a potential safety defect involving the airbag system in my 2021 Honda Pilot. I was involved in a motor vehicle accident on February 3, 2026 in Atlanta, GA. The collision was a direct frontal impact with another vehicle at approximately 35 mph. The vehicle sustained damage with repair estimates over $8,000. Despite the nature of the crash, the airbags did not deploy. However, post-accident diagnostic information reported by the auto body repair shop indicates that the vehicle’s computer system recorded the airbags as having deployed. This discrepancy raises serious safety concerns, as the system appears to have registered a deployment event that did not physically occur. This could indicate a malfunction in the airbag control module, sensors, wiring, or software. A failure of this kind prevented the proper airbag deployment in a crash where it was needed, posing a significant risk to my safety. To my knowledge, the airbag system had no prior warnings or indicators of malfunction before the accident. Directly following the accident an error appeared on the screen behind the steering wheel stating "Airbag System (SRS) Problem." The vehicle is currently at the body shop and available for inspection.
Multiply communication failures with the CAN Communication failures found across ECM/PCM/TCM and sensor issues with ADAS components. The vehicle had a surge acceleration after a stop sign and when the auto start stop engaged the vehicle surged forward and, in an effort, to control the vehicle side swiped another vehicle before crashing into a home. Engine was still surging after multiple efforts to stop the engine surge. The engine stopped the surge after hitting the park button multiple times. NO warning lights or sounds and no air bags deployed. The vehicle has been repaired by a body shop and inspected by the manufacturer.
Front airbags did not deploy during a head on collision and rollover crash
The contact owns a 2024 Honda Pilot. The contact stated while driving approximately 5 MPH in a drive-through and depressing the brake pedal, the brake pedal was stiff and the vehicle failed to respond on two occasions, and rear-ended the same vehicle twice. The contact stated that both vehicles sustained scratches. The air bags did not deploy. There was no injury sustained. No police report was filed. The contact was able to drive to the residence. The vehicle was taken to the dealer, where the recall inspection for the federal safety agency Campaign Number: 25V391000(Service Brakes, Hydraulic) was performed, and the dealer informed the contact that the vehicle had passed the inspection. The manufacturer was notified of the failure and sent an engineer, who inspected the vehicle and informed the contact that no failure was found. The vehicle was not diagnosed or repaired. The failure mileage was approximately 25,000.
Car hit pole head on, airbags did not deploy. Dash indicated SRS airbag failure
Related recalls
Air bags: sensor: occupant classification: front passenger
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
- Risk
- Air bags that deploy unintentionally during a crash increase the risk of injury.
- Remedy
- Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1‑888‑234‑2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous the federal safety agency recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on beginning May 29, 2026.
Recall number 26V332000 · Recall details
Air bags: sensor: occupant classification: front passenger
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
- Risk
- An air bag that deploys unintentionally during a crash can increase the risk of injury.
- Remedy
- Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1‑888‑234‑2138. Honda's numbers for these recalls are XHP and VHQ.
Recall number 24V064000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1‑888‑234‑2138. Honda's numbers for this recall are F5F and Q5E.
Recall number 19V502000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2003-2006 Acura MDX, 2005-2012 RL, 2003-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2007-2008 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- Honda will notify owners, and dealers will replace the passenger frontal airbag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1‑888‑234‑2138. Honda's numbers for this recall are E5D and X5C.
Recall number 19V501000 · Recall details
Air bags: frontal: driver side: inflator module
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2003 Acura 3.2CL, 2002-2003 3.2TL, 2003-2006 MDX, 2001-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot and 2006 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1‑888‑234‑2138. Honda's numbers for this recall are Q5A and Y58.
Recall number 19V499000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.
- Risk
- An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
- Remedy
- Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1‑888‑234‑2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P.
Recall number 19V378000 · Recall details
Air bags: frontal: driver side: inflator module
- What is wrong
- Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous Takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.
- Risk
- An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
- Remedy
- Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began April 10, 2019. Honda owners may contact customer service at 1‑888‑234‑2138. Honda's number for this recall is O41. Acura owners may contact customer service at 1‑888‑234‑2138. Acura's number for this recall is U40.
Recall number 19V182000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands. Honda is also recalling certain 2011-2013 Acura TSX, TSX Wagon and ZDX, Honda Crosstour, Insight, Fit and Pilot vehicles, 2011-2012 Honda Accord and 2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia. Lastly, Honda is recalling certain 2010-2013 Acura TSX and ZDX, Honda Crosstour, Fit, Insight and Pilot, 2011-2013 TSX Wagon, 2010-2012 Honda Accord and 2010-2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1‑888‑234‑2138. Honda's numbers for this recall are M2J and S2K.
Recall number 18V661000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
- Risk
- An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
- Remedy
- Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1‑888‑234‑2138. Honda's numbers for this recall are K1P, and M1O.
Recall number 18V268000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2010-2013 Acura TSX, ZDX, Honda Accord Crosstour, Fit, Insight and Pilot vehicles, 2011-13 Acura TSX Sportswagon, 2010-2012 Honda Accord,, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V vehicles and 2013 Honda FCX Clarity and Fit EV vehicles ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Honda is recalling certain 2010-2012 Acura TSX, Honda Accord, Accord Crosstour, Fit and Pilot, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V, and 2010 Acura ZDX and Honda Insight vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Unless included in Zones A or B above, Honda is recalling certain 2009 Acura TSX, Honda Accord, Civic, Civic NGV, Civic Hybrid, CR-V, Fit, and Pilot vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 16, 2018. Owners may contact Honda customer service at 1‑888‑234‑2138. Honda's numbers for this recall are B0K and L0J.
Recall number 18V042000 · Recall details
Questions about the Honda Pilot no deployment
Which Honda Pilot years have airbags did not deploy in a crash problems?
The model years with the most reports are 2005 (13 complaints), 2003 (11 complaints) and 2011 (11 complaints).
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