I am submitting additional documentation related to the federal safety agency complaint #11723932 for my 2017 Honda Pilot. I have obtained a transmission inspection report confirming that the failure was caused by a defective torque converter, resulting in internal transmission damage including the valve body and transmission oil pump. The report also indicates that the failure was not related to maintenance and represents a defect in the component. This required a full transmission overhaul at approximately 107,593 miles. I am providing this update to ensure the complaint accurately reflects the cause of the failure. I have contacted Honda several times and they are not willingvto look into my case. I had to get my fuel injector replaced at 87,000 miles when it was under warranty then the transmission goes 20k miles later.
2017 Honda Pilot fuel system complaints
Page 2 of 6: complaints 11 to 40 of 142, newest first, as owners wrote them.
The contact owns a 2017 Honda Pilot. The contact stated that while stopped at a traffic light, the vehicle unexpectedly lunged forward with the check engine warning light illuminated, and the “Emission System” error message was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed with fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer was not made aware of the failure. The approximate failure mileage was 149,000.
While driving, the vehicle lost engine power on three separate occasions (3/6/26, 3/10/26, 3/20/26) and had to coast to a stop on the road. One of the codes that appeared was P0087; the Honda dealership replaced the fuel pump kit (part # 06161-RLV-305) due to the fuel rail pressure being too low, but the vehicle continued to stall upon replacement after being picked up from the dealership. When it was brought back to them, they could not find a problem or replicate the stalling. This is a safety risk because the car is stalling for an unknown reason and will not start back up for 10-15 minutes. This is a safety risk to the driver and others because stalling could cause an accident or fatalities if the driver is unable to safely pull over. Fuel pumps are a known problem in 2017 Pilots and this vehicle was not included in the recall (SB 24-010). I paid $1694 for the repair from the Honda dealership and the problem is still occurring. There were no warning lights prior to the failure. Honda should reimburse me for this cost, but they denied responsibility for the cost despite Service Bulletin 24-010. These vehicles are unsafe and should not be on the road at all.
The contact owns a 2017 Honda Pilot. The contact stated that while driving at slower speeds, the transmission unexpectedly shifted to neutral(N) while the accelerator pedal was depressed. Several unknown warning lights were illuminated. Prior to the failure, the vehicle was taken to a local dealer for a fuel injector replacement. The vehicle was taken to a local dealer, where it was diagnosed and determined that the fuel pump and catalytic converter needed to be replaced. The vehicle was not repaired. Upon further investigation, the contact related the failure to the federal safety agency Campaign: 23V858000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 138,000.
It has happened on multiple occasions where I’m driving at 70mph, and my engine cuts out and I can no longer accelerate on the highway. My rpm’s drop to 0. I have to pull over until it comes back on again. It’s putting my safety, my children’s safety at risk, other drivers on the road at risk when all of the sudden my car will not accelerate.. has not been inspected by manufacturer. No other symptoms, no lights come on.
Vehicle: 2017 Honda Pilot Elite VIN: [XXX] Mileage at failure: 107,593 The 9-speed automatic transmission failed at approximately 107,593 miles. The repair cost $6,229.91 at an independent shop and included a full transaxle overhaul, replacement of the torque converter, transmission oil pump, and main control valve body. The vehicle previously had fuel injectors replaced under warranty at approximately 87,000 miles. I have opened a Honda goodwill reimbursement case (Case #16225384). I am filing this complaint to document the premature failure of critical powertrain components and support review for Honda goodwill assistance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I own a 2017 Honda Pilot. The vehicle has been stalling and losing power while driving. The loss of power creates a serious safety risk, especially in traffic and at highway speeds, as the vehicle hesitates and struggles to accelerate. The High-Pressure Fuel Pump was replaced at my expense after the vehicle began stalling and losing power. Despite this repair, the problem has persisted. I am now being told by Honda that the Low-Pressure Fuel Pump also needs to be replaced. I have already paid for significant repairs, including replacement of the High-Pressure Fuel Pump, water pump, timing belt, and related components. My vehicle’s VIN is not included in any fuel pump recall, although similar vehicles appear to have had related recalls. I did receive a warranty extension for the torque converter, but I have received no notification or warranty support regarding the Low-Pressure Fuel Pump. The stalling and loss of power place me and other drivers at risk, particularly in intersections and during highway driving. The issue has been diagnosed by a Honda dealer/service center. The failed components are available for inspection upon request. No consistent warning lamps appeared prior to failure. I am concerned this may be a broader safety defect affecting vehicles outside the current recall population.
The contact owns a 2017 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate while depressing the accelerator pedal. There were several unknown warning lights illuminated. The contact referenced the federal safety agency Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the VIN was not included in the recall. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 143,000.
The vehicle started to Make loud clinking sound coming from engine. Went to dealership for diagnostic and high pressure fuel pump failed. Was quote 2000$ .
Turned car on and it was making a very loud sound coming from what sounded like the engine. Very loud when accelerating or stepping on the gas. Driving at lower speed was also loud. Unknown if it was safe to drive. Took to mechanic and was told it was the high pressure fuel pump. There were no warning lights or warnings.
In August 2022, with approx. 92,000 miles, my 2017 Honda Pilot received fuel injector replacement and a PCM update under Honda TSB 20-100, performed by Schaumburg Honda. This Technical Service Bulletin is known to have downstream impacts on emissions systems if the root cause is not fully corrected. On August 13, 2025, at 134,045 miles, the vehicle triggered a P0430 code (“Bank 2 Catalyst Efficiency Below Threshold”). Schaumburg Honda again replaced the injectors. Less than a month later, on September 8, 2025, at 135,101 miles, the vehicle triggered a second emissions code, P0420 (“Bank 1 Catalyst Efficiency Below Threshold”). Schaumburg Honda informed me that both catalytic converters had now failed and quoted over $5,800 in replacement costs. This sequence of events strongly suggests a long-term emissions defect potentially caused by unresolved impacts from TSB 20-100. American Honda denied goodwill assistance based on mileage, despite the clear connection to prior manufacturer-directed service. I have purchased several vehicles from this dealer over the years and have maintained all service through authorized Honda service centers. This raises safety and environmental concerns due to the catalytic converter failure, and may indicate a systemic issue tied to the TSB.
Honda has a 2 TSBs for all Pilots on all VINs having a transmission juddering issue. They are making us pay out of pocket for a known issue on all 2017 VINs. I was quoted a minimum of $700 due to the labor involved. We, as customers, shouldn't have to pay for a known issue with all VINs of 2017 Honda Pilots. It caused issues with cruise control and keeping speed on the road especially uphill. Sometimes it will shift extremely hard. It happens at all speeds when partially on the accelerator. It has been reproduced at Honda dealerships but they will not fix it unless the vehicle produces a code. I fear driving this in the wintertime with the pulsating accelerations possibly causing me to slide. It is unknown if the manufacturer has looked at this actual park on this vehicle.But they do know about it on all 2017 Honda Pilots. There is no warning prior to failure and it appeared over a year ago.
I drive a 2017 Honda Pilot Touring 9-speed and I’ve been dealing with some frustrating issues for last 3 years. The car has sudden loss of power, jerking, harsh shifting, and acceleration problems. I’ve done all the dealer-recommended maintenance (timing belt + water pump, spark plugs, valve adjustment, fuel injector cleaning, regular oil and transmission fluid changes), but the problem still hasn’t gone away. I feel unsafe to drive the car on freeway due to sudden loss of power and then sudden acceleration. Sometimes it feels like the gears don’t shift when they should, I am not a mechanic and not sure if it’s an engine issue or a transmission issue. I checked for recalls but didn’t find any. First I thought it has to do with driving on ECO mode but it seems like it does not matter which mode I drive. It still gives me the same issue.
The contact owns a 2017 Honda Pilot. While the contact’s wife was driving at an undisclosed speed, there was an abnormal sound coming from the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure but provided no assistance. The contact referenced an unknown recall; however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 59,000.
Noisy Fuel pump and difficulty to start the car.
Emission Code P0430. Changed everything related using OEM Parts and still showing the same code. O2s Sensors changed, Fuel Injectors by the dealer under warranty and Catalytic Converter change and still P0430 Permanent Code.
Failure occurred at highway speed. A host is warning light came on and the car lost power. Lights that came on included emissions, traction control, power steering, all wheel drive and towing (I wasn’t towing anything). No lights were on before the incident. The vehicle lost power and could not maintain any speed. I was able to roll into the breakdown lane. The vehicle was brought to a local Honda dealer who preformed the diagnosis and determined the issue to be a failure of the high pressure fuel pump. Seems this has been the source of several recalls including the 2017 pilot but not my vin. It seems like the recall my need to be expanded
I feel the engine is failing
2017 FWD Honda Pilot, Current miles 67k. In June 2025, Morning start, car makes whining noice when idle and gets louder while driving. Pilot then loses power, poor acceleration, starts to stall and steering wheel jerk. NO WARNING LIGHT / CHECK ENGINE ON DASHBOARD. (Common for light not to come on) Not putting my family and others at risk Pilot was taken to nearby dealer for diagnostics. I was told high pressure fuel pump needs fail / need replacement. Advisor at dealer sent out Goodwill request for replacement and was denied any repair. This is known problem on "2017-2020 Acura and Honda vehicles" Part #16790-RLV-305 - PUPM ASSY IS COVERED under Emission Warranty 84month / 70k miles. Why did Honda denied repair(?) Called American Honda Motor co., Inc. recall line Center and submit another request for repair. waiting for call back.
The car began making a grinding noise, shimmied and surged. Independent mechanic found documentation online that Honda reported that if this occurred in 2017 Honda Pilots the problem could be the Fuel Pump Direct Injection High Pressure part. To correct problem this part must be replaced. Mechanic did replace this part which corrected the problems.
At times, when I attempt to accelerate, the fuel pump malfunctions, causing the vehicle to stall. This has almost caused accidents in the middle of intersections on multiple locations. When I attempt to cross intersections with other cars, my car is almost hit when it suddenly stops. The car has been inspected by a Mossy Honda of Lemon Grove and the fuel pump problem has been confirmed. There are no warnings or indications that this will happen. It doesn't happen all the time but it does happen every day. I am available at any time for an inspection.
My 2017 pilot 6speeds gave a really bas gas smell then my it started to sound like an exhaust leak but after going my regular mechanic it was confirmed that my high pressure fuel pump was bad. I cant afford the cost and labor so now im hoping my car would also come included with the fuel pump warranty. I keep up with regular maintenance and currently only has 72k miles on it. Plss get it resolved as i see alot of ppl on honda pioneers threads talking about the same exact issue.
When the Idle Stop feature is activated, the car idles at a redlight or prolonged stop as when stuck in traffic. The car engine stalls once the brake pedal is released and must be restart in order to move the vehicle. The condition is dangerous as it has happened in busy traffic. It happens approximately 1 out of every 10 times the idle stop is activated.
To whom it may concern, I own a 2017 Honda Pilot which recently stalled while I was driving on the highway, forcing me to pull over. There was no indication that anything was wrong with the vehicle at the time - no check engine lights, no warning indicators, no alerts - this happened suddenly and unexpectedly. My car felt like it lost power, the steering wheel became jerky, and I was concerned for my safety. All the warning lights on the dashboard then lit up, and I believe the car entered limp mode. Had I not been on an empty highway, I believe that it could have easily led to an accident. Fortunately, I was able to slowly drive towards a Honda Service Center nearby, who ran diagnostics and told me that the fuel pump had failed. The error code that their diagnostics reported was p0087: fuel rail pressure too low. Upon looking online, it appears Honda released a statement recalling 2017-2020 Honda and Acura vehicles in the US to replace the fuel pumps: [XXX] . This appears to be associated with the federal safety agency recall no. 23V‑858. Based on the description in the notice, where an inoperative fuel pump can cause the engine to not start or stall while driving, I believe that my car experienced the exact same issue. My 2017 Honda Pilot appears that it would be included in this recall; however, when I check my VIN on the Honda Recall Lookup website, it claimed that my car has no active recalls. I believe this is a serious safety concern, and Honda should be expanding the recall to include the production batch when my 2017 Honda Pilot was manufactured. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Recall notice received February 2024. Contacted dealership in September 2024 for appointment to have recall completed. I was told no parts would be available in January 2025. Called in January 2025 and cannot get an appointment until May 2025 at two different local Honda dealerships. Outrageous safety neglect!
Vehicle stalls when trying to accelerate and then jerks when it eventually does. RPM needle bounces when trying to accelerate after having to slow down.
All of the warning lights come on the dashboard, the D for Drive flashes. While driving the vehicle downshifts and stalls and loses power and 75% of the time when you come to a complete stop the car completely stalls, loses power and you have to manually turn the engine off and restart the vehicle.
My 2017 Honda Pilot in 4/2023 I was driving the belt way my hood was bouncing as if it was going to fly off an kill us all and who was behind us in rush hour traffic. I called made appointment with dealer. My son went on line there was a recall for 2017 Pilot for hood problem, but not my Vin # I was very very upset. I was told it was fixed when I was there last. I told the dealer if they didn't fix it put it in writing. So my family will know what happen to us if that hood came off. Now my Pilot has been jerking sputtering when I take off it's been going on about a year. I keep putting it off until. I was almost hit in the back trying to get on the beltway, everyone screaming. So I check the recall list Guess what there is a recall on the 2017 Pilot but not with my VIN #. Sometimes, my auto start won't work. My dash radio will go black for a minute, so that's and electrical issue. We are going to have a problem if my grandchild can't watch here movies on the monitor when we go for a ride. Why is my Pilot having the recall issues and not on the recall list? I looked up recall for 2017 Honda Pilot there is one for Fuel Pump please add my Pilot to the recall list please. I love Honda's my whole family does, I hate to have to change.
The vehicle has stalled and had poor acceleration since we purchased it in 2018. The fuel injectors were replaced within the first two years, but continued to have the same problem with stalling and poor acceleration. Additionally, the catalytic converter starting giving error codes. Honda finally attributed the problems to faulty fuel injectors and fuel pump. The fuel injectors have been replaced for the second time and after waiting over a year for a fuel pump, parts have finally become available, and it is scheduled to be replaced next week. In the meantime, the catalytic converter has had to be replaced. I have heard that others have had similar issues with catalytic converters going bad earlier than they should and have had mechanics say that these fuel injector/fuel pump problems could be causing the issue, or possibly that the catalytic converters are faulty.
Late 2023 our Honda Pilot Touring had all lights and dash display systems come on while driving in town. The vehicle became extremely jerky and wouldn’t drive more than 15mph. Major engine vibration and systems failures. Had this happened while on the freeway it could have been a catastrophic accident. There were no symptoms prior to this issue happending. We towed the vehicle to Honda and they told us the cam shaft had worn out and needed to be replaced. The vehicle had just over 100k miles. Cam shaft and the cover were replaced as Honda admitted to poor tolerances in the manufacturing and this being a know issue. They never recalled only made the issue a service notice to dealerships. Well, about a year later and our Honda Pilot experiences the same issue. We have it towed to Honda and they say the engine is a complete loss. Needs a cam shaft again. Has a crack in the engine block. Has a fluid leak into the engine from the rods and piston area. Total loss and they want 15K to replace. We reach out to Honda of America for assistance in July of 24 and it took them over 3 months to respond and offer ZERO assistance or help. This issue is a known problem and we believe our engine is in the situation it is due to poor manufacturing and the previous issue with the poorly machined camshaft. It’s become clear that Honda doesn’t intend to build engines that last long and they no longer intend on supporting their customers who spend hard earned money expecting support.
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