2017 Honda Pilot: seat belt won't latch or retract

Filed Nov 4, 2026 · Airbags, Seat belts · 96,000 miles · TN · crash · 1 injury

The contact owns a 2017 Honda Pilot. The contact stated while her husband was driving approximately 35 - 40 MPH, another vehicle crashed head-on into the vehicle. The driver's seat belt failed to retract upon impact and retracted after the crash, and the air bags failed to deploy. The driver's head struck the steering wheel causing severe head, neck, and back pain, which resulted in abnormal body heat and tingling sensations down to the toes. Medical attention was needed. A Police report was filed. The vehicle was undrivable and was scheduled to be towed to a tow lot for evaluation. The manufacturer was made aware of the failure, a case was filed, and the contact was referred to the dealer for a loaner vehicle. The dealer was contacted. The failure mileage was approximately 96,000.

Filed Oct 8, 2018 · Seat belts · 150 miles · MD

Driver seat belt is very short, comparing to other makes and models can not reach the dash when trying to clear window or dash if something is on there seatbelt locks up about quarter way to dash. Major safety issue , have to buy extender for overisezed person...

Filed Feb 10, 2018 · Seat belts · 9,000 miles · MO

The driver seat seatbelt is too short to comfortably buckle while wearing winter clothing, or for individuals with a larger stomach. In addition it is not possible to lean forward while stopped to look around obstacles when pulling out of a location with limited visibility. This leaves no choice but to use an aftermarket extender or just not buckle up. It is significantly shorter than the passenger side or any other vehicle I've been in. This is a confirmed issue with many other owners per online forums.

Filed Dec 26, 2017 · Seat belts · 6,000 miles · NY

Second row, driver's side seat belt failed to retract making it impossible for passenger to remove the belt and exit the car. Seat belt had to be manually cut with scissors so that passenger could remove the belt and exit car.

Filed May 10, 2017 · Seat belts · 11 miles · IL

The drivers side seat belt is to confining and tight that it hinders the movement of the driver slowing reaction time. It is unsafe. The driver's side seat belt does not extend out far enough for a short heavy person to pull the seat belt around and buckle it so it is comfortable. The passenger side seat belt has no issue. A visual inspection comparing the 2 seat belts shows the driver side seat belt does not come out of the floor as far as the passenger side. This issue results in the seat belt being to tight and restricting the drivers mobility while driving. The honda dealer service department and honda customer service confirm this is by design and nothing can be done. This is an accident waiting to happen. Honda needs to offer a passenger side seat belt configuration and specs for the drivers side.