The contact owns a 2021 Honda Pilot. The contact stated that the infotainment system had turned off unintendedly while driving. Additionally, the rearview camera image was black while reversing. The vehicle was taken to the dealer, where the contact was informed that the repair could not be covered under the federal safety agency Campaign Number: 23V431000 (Back Over Prevention), which was previously performed on the vehicle. The contact stated that the recall repair failed to correct the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 48,000.
2021 Honda Pilot driver assistance complaints
Page 3 of 5: complaints 41 to 70 of 123, newest first, as owners wrote them.
I have two issues. First issue is the car will hit an intermediately not start once shut off and will take a few times of making sure the car is completely shut off opening your doors letting it power down before being able to restart. The next issue is the forward collision notification will randomly beep at every car that goes by specifically white cars. And also the adaptive cruise control brakes a little bit harder than expected.
Dash warning lights come on for Lane keeping assist, collision mitigation, ACC, brake system, auto high beam.
The 2021 Honda Pilot would randomly flash brake, which would lock up the steering wheel, electronic warnings going off when nothing was there, and then all of the CMBS warnings came on. Dealer charged for diagnosis, and requires $2,300.00 to fix the sensor. The vehicle was never in an accident, and various ghost electronic issues would be present over the last few years before the system failed with multiple warnings.
I purchased my vehicle approximately 8 months ago, and recently all of the warning lights on my dashboard began coming on randomly while driving. I immediately brought the vehicle back to the dealership where I purchased it. At that visit, I was told the cause was unknown and that it might possibly be related to the battery. Unsatisfied with that explanation, I took the car to a second authorized dealership for another opinion. After inspection, I was advised that there was nothing wrong with the battery and no clear cause was identified for the warning lights. Despite taking the car to two dealerships, I have received no resolution or effective support. The issue remains ongoing, and I am now left uncertain about the reliability of my vehicle. Warning lights are designed to alert drivers to serious problems, and when they come on without explanation, it creates a very real safety concern. I do not know if my car is safe to drive. My concern is heightened by the fact that I have since learned this vehicle model has been subject to a recall in the past for the same issue. This raises the possibility that my car may be experiencing a known defect that was not properly resolved. As a consumer and driver, I should not be left to guess about the safety of my vehicle, especially when a documented recall exists. I am formally requesting immediate assistance: a complete inspection by a qualified technician, confirmation of whether my car is covered by any recall, and repair of the defect at no cost if it is recall-related. I also request written documentation of findings and assurance that my vehicle is safe to operate. At this point, I feel I have not been provided with adequate support or resolution. I am extremely concerned for my safety and believe this matter requires urgent attention.
The car's steering wheel got locked out and air bags came out suddenly while car is still moving on the road and driver blocked and not able to do anything and hit the parked car on the street due to car's system malfunction. Since incident happened in the housing community area with speed 20-25 miles and not majorly hit anyone but reported to and inspected by city police inspected. This was the first time this situation happed and however, had other incidents with the car auto feature malfunction, when stop on the red signal and suddenly the card shutdown with lot of beeps. This mentioned to the service center where normally go for servicing activities like oil change etc.
As I was driving, I had to press on my break fairly firmly for about two seconds due to a car in front of me making a left-hand turn. I released the break, and the car in front of me was completely out of my lane. There was about a 2 to 3 second span of time ,after I released the break and in which I was coasting, before the automatic breaking system pressed hard on the break for at least one second and then it released. I had not placed my foot near the brake or accelerator at that time.
All I did was simply change my battery. Up until this point the car had run perfect and no issues or warnings. Now after placing the correct AGM battery the dash has lit up like Christmas. I am getting ACC, LKAS, Auto Head light, forward collision and Brake System warning lights. I was informed that this is a very costly repair, a camera needs to be replaced and recalibrated, $2000 estimate. This should be a recall based on the other numerous complaints I'm seeing. I reached out to Honda with no response as of yet.
I have photos, but unable to up load at this time. Suddenly, 9 different consecutive warning messages with bell associated with each, appeared on the instrument panel. The barrage of these 9 messages continued until I shut the engine off. I was in a very congested parking lot when this began. The Pilot was subsequently checked for codes and battery condition. The evidence suggests the VSA Modulator. The Messages continue when powered up with or without the engine running. Lane keep assist problem. LKAS All wheel drive system problem. VSA problem. ACC Adaptive cruise control problem problem. Road departure mitigation system problem. Collision mitigation system problem. Collision mitigation system problem. TSA trailer stability assist problem. Hill start assist problem. Power steering system (EPS) problem. Plus: AWD, Brake System and steering caution lights remain on continuously. I am very glad we were not towing our travel trailer this week.
Recently , I stated seeing CMBC failure in my 2021 Honda Pilot 2wd. My car has 41500 miles in it. I took car to dealer ship and dealer ship says they are no recalls i need to change my camera. i am not understanding it's like brand new car and not driven many miles. i research on google and there are so many pilot owners having same problems. Can this be recall?
The camera in the windshield used for collision mitigation, cruise control, lane keep assist, auto high beams, etc. has been found to have gone bad and need replaced by the Honda service center near me. The dashboard indicates all of these issues and disables the use of these safety features. The cost to repair is $1900 which includes camera, installation, and calibration.
Here it is over two years later and passenger seat switch has not been replaced I was At Gunn Honda in 2/2024 and 6/2024 requesting an update of replacement answer was no parts. Here it is 5/2025 and I have nothing can you get this resolved asap? Recall: #OHB 2020-22 Multi-Model Seat Weight Sensor Safety Recall
While driving the CMBS (crash mitigation braking system) turns on at random timed intervals causing sudden breaking and jerking of the steering wheel towards center. This causes severe safety issues including increasing the chances of a wreck due to wheel jerk movements during turning and sudden breaking. The CMBS error message pops up on the touchscreen and during the episodes of sudden onset the entire digital display both on the gage cluster and entertainment center go black and an audible clicking is heard in the steering column.
No FIRENo INJURIES0 DEATHS0 The collision mitigation braking system problem, adaptive cruise control problem, lane keeping assist problem, road departure mitigation system problem and auto high-beam problem. All these are keep showing on my dashboard. It is stated that this is the Multi Point Camera RADAR avg cost repair 2000.OO
The collision mitigation braking system problem, adaptive cruise control problem, lane keeping assist problem, road departure mitigation system problem and auto high-beam problem. All these are keep showing on my dashboard.
This seems to be an on going problem for many Honda owners according to the forums. My Adaptive Cruise Control, lane keeping assistant, collision mitigation, road departure mitigation, and auto high beams have all gone out after going to the car wash. I have cleaned the windshield but I find it crazy that this is a common problem and there is no recall.
It is a horrible system that makes driving with it on more unsafe. It never knows where the lanes actually are and makes adjustments that take you out of the lane all the time. It's unusable and unsafe
The vehicle will provide "BRAKE" warnings on the dash display or display the warning and auto-brake when on a 2 lane road, with only a painted divided line, when on a curve and an oncoming vehicle is coming wards my vehicle, but there is no apparent oncoming collision with the oncoming vehicle and with no vehicle in front of me. This has been intermittent and ongoing since vehicle purchase.
All safety/collision prevention systems related to camera have become inoperative. Vehicle will not lane keep assist, emergency brake, or notify of possible collisions. Problem occurs every time vehicle is turned on
The sensors stopped working when the infotainment screen went out. It goes out all the time. Honda knows of this issue but does nothing to repair.
None of the safety sensors were working.
Brake system light on, Adaptive Cruise Control problem and Road Departure mitigation system problem error messages. Brakes light turn on randomly, even when car is off. This intermittently causes issues with acceleration pedal not responding while driving as well as being able to start vehicle without depressing brake pedal which is a major danger if kids are inside and pushes the button. Unable to accelerate when needed also causes problem that can lead to a crash.
Popping sounds through speakers and then infotainment screen goes black. No camera no sensors. Nothing.
Infotainment screen goes blank all the time. Nothing at all on the screen including back up camera. Now it is causing the other sensors not to work so you don't know if you are close to hitting something. Honda has had this issue now for years.
The infotainment screen was black and not working at all so no back up camera. Also all the sensors warning you that you are getting to close to hitting something stopped working.
The infotainment system has some major wiring issues that cause the screen to go black and disconnect which then renders the back up camera useless. There is a potential class action lawsuit over this issue. Lots of Honda Pilot owners have this same issue.
Multiple safety features are failing on this 2021 Honda Pilot. At startup, I get the following errors: Collision Mitigation System Problem, Road Departure Mitigation System Problem, Adaptive Cruise Control Problem, Lane Keeping Assist Problem. Dealership says the camera inside the vehicle needs to be replaced and it will cost $1,800. It looks like many people with similar models are encountering this problem with very young vehicles.
Normal driving of vehicle when suddenly several warning lights began to appear and show up every time when driving (LKAS, ACC, Mitigation, etc) despite these features working. Honda dealership claims it is due to a faulty front camera. Safety at risk because if these systems do fail, there will be no way of indicating.
Car slammed on breaks for no reason. Good thing I was paying attention and was able to keep my vehicle under control. My neck hurt for the rest of the day and is Sore today. Now my cars system says the system isn’t working correctly after my car slammed on the breaks for basically no reason. I know this is an ongoing problem certain Honda models already. I believe every Honda with this system should be recalled.
The truck lights came on, with no reason, ACC and LKAS dealer wants to charge 200 just to diagnose, I keep hearing many have thir problem, honda needs to fix this problem that they know they have.
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