When driving the collision mitigation and brakes apply causing steering wheel shake and braking WITHOUT passing of vehicles. This happens multiple times during driving. This has been ongoing since June 2022 and has been reviewed by Honda without correction.
2021 Honda Pilot driver assistance complaints
Page 5 of 5: complaints 101 to 123 of 123, newest first, as owners wrote them.
Collision warning system goes off when no vehicles present. Steering wheel starts shaking and brake flashes on dash display. This has happened several times before. Date of last incident recorded.
2021 Honda Pilot Black Edition with 37,007 miles. Navigation screen will display "Network Communication Lost" and "MOST Net Off" before completely shutting down for 5-10 minutes at a time, only to do the same thing after resetting. This is a known issue for Honda, hence Technical Service Bulletin 20-058 to cover a range of vehicles, including my 21 Pilot; most older covered vehicles are at 5 years 60k miles, but because my vehicle is newer, it isn't covered and is limited to 3 years 36k miles. I am having to pay out of pocket for these repairs. Contacted Honda and they couldn't help, stating my vehicle is out of warranty. It makes no sense to cover older vehicle but not a newer one when these issues are known and reported under TSB 20-058. Honda complaint Case # 13646867.
The brake light come out for no reason
The CMBS regularly activates with the brake warning lights, audible, and steering wheel shaking. There has never been anything in front of the vehicle when the CMBS activates. Most recently, the CMBS activated and applied the brakes when driving approximately 40 mph for no reason. Obviously, the safety of the driver and all passengers are at a risk of an accident caused by the CMBS' faulty activation, as well as any other people and/or property involved. We have been complaining to the dealership regularly since we purchased the vehicle over 2 years ago, to no avail. The dealership states they have not been able to confirm or reproduce the CMBS' faulty activation. No one other than the dealership has inspected the vehicle for this problem. The CMBS is on by default, so the only option until repaired is to remember to deactivate the CMBS every time the vehicle is use, by every driver. The vehicle is available for inspection upon request.
The contact owns a 2021 Honda Pilot. The contact stated while driving approximately 35 MPH, the Forward Collision Mitigation system inadvertently activated. The contact stated that the brakes were independently activated. The brake and several other unknown warning lights were illuminated with an audible chime. The contact stated that the software independently reset and returned to normal driving. The contact stated that the failure became constant. The contact had taken the vehicle to a local dealer on three occasions, but no repairs were performed. On the third service appointment the contact was advised that the manufacturer was aware of the failure and was developing a remedy. The manufacturer had been informed of the failure. The failure mileage was 10,486.
With the auto idle feature engaged (disengaging requires manually turning off the system with each vehicle start) while at a stop light the auto idle feature shut the engine off. Typically, when you release the brake the car start back up and you can begin to accelerate. Over the past few months the issue has stalled the engine, but restarted and give the warning "Collision Mitigation Braking System Malfunction." On the past 2 occurrences the engine has shut off completely and I have had to restart the car. This occurs when at an intersection or similar after going into a complete stop, so vehicles around you are ready to move. Once it took me opening the car door and closing it to get the electronics to allow the car to restart.
The car braked automatically without any obstruction or car in front. I lost control of the brakes causing a severe Jerk and car to slip on freeway. I had a 2 month and 5 yr old in the car. We nearly escaped a serious accident as the truck was behind us in full speed. The whole warning/stopping event occurred in a few seconds. There were no obstacles in the road," the driver wrote. "There was a truck following me about 2 car lengths behind who had to stop very quickly in order not to rear-end me." I am scared and dont want to drive the car anymore
The controls froze while driving and I was unable to safely maneuver the vehicle and it crashed in nearby bushes. I don’t see any recall for the VIN, Also we asked the motor repair team run scan though nothing was found. But would like to report this as we still feel it is some mechanical failure
Auto braking applies randomly cause brakes to lock up happens when driving in any conditions. This problem has already caused a minor accident with my vehicle due to brakes locking up and no throttle
Forward Collision Warning system has many times flashed the large ‘BRAKE’ and loud beeping warning when collision was not imminent. It never actually applied the brakes but worries us that it could slam on the brakes unnecessarily and cause an accident by getting rear ended or causeing the car to lose control and skid cross lanes. Most of the time this happens on an undivided road, sometimes on a curve, when the car may think the oncoming traffic may be coming at us.
The cars automatic emergency breaking system malfunctions and randomly activates and applies the brakes while driving. This specific incident has occurred three times when entering the highway on ramp the "BRAKE" message is displayed in the car and the brakes have been applied as I've attempted to get up to speed entering the highway. There were no cars in front of the vehicle at the time the emergency breaking system applied the breaks. In addition, the braking system has applied when changing lanes on the highway with no vehicles or objects in front of the car and several times on curvy roads. I've taken it back to the Honda dealer and they have stated that no codes were stored and were not able to recreate the problem. However, the service advisor also informed me that they could not reset or make any changes as "there is pending litigation and investigations with the NTSB" I was charged $109 for a 'diagnosic fee' for a car that is still under the manufacturers waranty and told to watch for a recall at some point because their is nothing they are able to do to fix the problem because of the pending litigation/investigation. The incident happened two more times on my drive home from the dealership. There is no warning lamps that have come on or other symptoms that can be isolated, other than the "BRAKE" message appearing and the automatic breaking being applied. This is incredibly dangerous when the car drastically is slowed down for no reason on roads that have 45 + MPH speed limits.
There have been several times the automatic braking assist has completely stopped the car. This has caused vehicles behind me to break hard almost causing accidents. I now disengage the automatic breaking assist when I use the car. I saw there were incidents with other Honda vehicles that didn't include the 2021 Honda Pilot which I believe should be included. I have witnesses of the car breaking to a complete stop several times. Please investigate before more accidents happen with injuries. Thank you for your hard work involved.
Automatic braking system is engaging when there is nothing in front of or near the vehicle. When driving on the highway it will engage, flash BRAKE on the front dash, and engage the brakes and slow WAY down while doing 60+ mph.
Automatic braking system is engaging when there is nothing in front of or near the vehicle. When driving on the highway it will engage, flash BRAKE on the front dash, and engage the brakes and slow WAY down while doing 60+ mph.
There have been multiple instances where the Automatic Braking system has engaged preventing me as the operator from making adjustments. I have almost been in 2 collisions due to this feature. The automatic braking system prevents me from making a correction and will automatically lock up the brakes and steering. Both times I have almost been rear ended due to this feature. There has been an instance where the braking feature engaged where there was no car in from of me but a car coming from the other lane and my Honda Pilot engaged the automatic braking system. Luckily there was no car behind me. This feature while could be useful is not in my opinion a safety feature but a safety hazard due to these multiple instances. This feature should be permanently disabled upon start up. Multiple times when I start the car I don't realize it is engaged until something happens.
automatic brakes happened a couple time on highway for no reason. happened most in carpool lane and curve freeways
My car has had the automatic emergency braking system kick in randomly at least 6 times since I bought it. No cars in front of me, nothing on the shoulder next to me. Twice when a car was in opposite direction lane but nowhere near the center line.
On 2 different occasions within the last 2 days, the automatic emergency brake engaged for no reason. The first instance, I was driving down the road with a car in front of me about 3 car lengths ahead and a car in a left hand turning lane. For no reason the brake light engaged and the brakes hit hard but not fully. Thankfully the car behind me was far enough to not hit us as I had my child in the car. On the second instance, again with my family in the car, driving down a different road with no cars anywhere around us, going around a bend, the emergency brake engaged again and the brake hit hard but not fully.
The front end collision camera will register on coming traffic and warn me to brake. On one occasion the vehicle actually braked for me. Luckily I was only driving 25 MPH and there were no vehicles behind me. We took the vehicle to the dealer to have them look into the issue but they informed me that Honda did not currently have a fix for the issue and that I would have to turn the camera off every time I started the vehicle to prevent it from potentially braking for me and bringing me to a complete stop while driving. Our main concern is that the camera picks up an on coming vehicle and stops us while driving on the highway causing us to veer off the road or get rear ended potentially injuring us or other drivers. We have tried several times over the course of several months to contact Honda directly about the issue but they will not return our calls.
Loud popping and crackling noise emitting from speakers. Cannot turn them off, and causes major interruptions in navigation, radio, entertainment. Dealer said Falkra wiring is faulty, but is back-ordered, and could not even give us an estimate of when it would arrive. Essentially told us to suck it up, but it is more than distracting (my daughter actually said it gives her a headache) and I'm worried about larger (safety) issues if the wiring is indeed faulty. What if my other electrical systems malfunction as well?
I have a major safety complaint with Honda’s computer system. I understand that Honda works hard to make their vehicles as safe as possible. With that said, on 7/29/21 around 9:40am I was driving on a country style road. Out of no where with nothing around me but trees the auto break safety feature came one. When this occurred I was jerked forward and got whiplashed. The car went from 40mph to 0mph immediately with no reason. As someone who has had concussions in the past this immediately gave me a headache. Thank goodness no one was behind me that would have rear-ended me. This issue with the auto break system occurs a couple times a week. Sometimes the breaks don’t enact but the break warning light comes on and shakes the stirring wheel in which is extremely distracting. With this being said we have brought it up to a Honda Service Member and the response back we got was: “Oh, yeah that happens sometimes. There’s nothing we can do about it”. The car is my leased by my spouse.
This is New Honda Pilot 2021 Trim EX-L purchase in Dec,2020. Miles 3300. It seems Honda is having software issues. Without ON of Lane Keeping Assist System (LKAS) feature is activating automatically and taking over driving or steering of the vehicle and attempt to steer the vehicle back into the center of the lane. Basically it's giving false indicator without ON of LKAS feature and due to this issue driver is becoming panic situation this will be safety issue and this will cause problems for others safety as well(Putting other at risk while driving). This is appearing from past one week onwards. Called Honda Customer Care about this issue and informed. They have taken a notes to inform R&D/Technical team and suggested to take to service to determine system failed or malfunctioned.
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