2025 Honda Prologue: backup camera failure

Filed Oct 19, 2026 · FL

This past spring I received a notification from Honda that there is a recall for an issue with my vehicles back up camera that may cause the camera to blur or go black. I called the dealer in [XXX] and they scheduled a time to bring in my vehicle and have it fixed. I dropped of my vehicle in the AM and was advised after calling in evening they would have to keep another day. When I went in next afternoon service advisor informed me that they did not have and could not get the part to fix. I told him I would check with [XXX] dealer I bought vehicle from when I got home in a couple of months. When I got home end of September I called local dealer and they informed me they still did not have the part. I informed them that the camera was blurring anytime that it rained and that this was a danger when trying to back up or pull out of my drive. They contacted Honda corporate and were told they had a limited supply of parts to fix but that I would have to bring the vehicle in and they would have to take a video and send it to them so they could see that the camera wasn't working properly. I advised them this was unacceptable as this is a problem that only shows up after it has rained or on very high humidity mornings and to expect me to drop everything and run to the dealer when it rained was ridiculous as I may well be working or have another engagement. I asked corporate to provide me with a refusal to complete work letter and they refused. Please help me as a camera failure jeopardizes not only my family but friends and neighbors of the community. If you have any other questions please call me at [XXX]. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Sep 17, 2026 · Lights · OR

At night rear view camera is dark unable to see objects, safety hazard. It is working, but does not have proper lighting. I have brought in to Honda and they have not resolved issue. State they can not duplicate issue.

Filed Sep 14, 2026 · MA

The rearview camera on my 2025 Honda Prologue Elite is absolutely unusable at night. The display is so dark that I can barely see anything behind the vehicle in dark conditions, even with the driveway/garage lights on. This creates a significant safety hazard when backing up, parking, or checking surroundings at night. Safety Concern: Rearview cameras are essential for visibility and preventing collisions, especially in low-light situations. Since the camera does not provide adequate visibility at night, it fails to meet its intended safety function and puts pedestrians, other vehicles, and property at risk. When It Occurs: The issue occurs consistently at night in low-light environments. During the day or well-lit areas the camera functions normally. Request: Please investigate this issue, as the poor visibility of the rearview camera at night appears to be a design or equipment defect that affects all vehicles of this model based on complaints from various owners in various forums/reddit etc

Filed Aug 22, 2026 · Lights · WA · crash

Backup camera image was too dark to see a tree behind the car. Driver backed into the tree. Dealer refuses to address faulty backup camera or backup lighting; claims this VIN is not subject to recall, so not their problem. Driver cannot drive this vehicle at night without functional backup camera visibility.

Filed Jul 14, 2026 · Lights, Visibility · WA

Rear backup camera image failed to provide adequate image at night. Backup lights were fully functional. Automobile lights were on and appeared fully functional. No warning lamps, messages, or symptoms of the problem appeared. Backup camera appeared fully functional in daylight. Backup camera lens was clean. Problem appeared to be either inadequate light provided by the backup lights OR inadequate image resolution in low light by the camera. As a result of this problem, the driver backed into a tree.

Filed Jun 13, 2026 · Lights · WA

Backup camera is completely black when it is dark outside, making it worthless. It is fine during daylight hours. The local Honda dealer acknowledged that there is a problem, but stated that Honda has no solution for it at this time.

Filed May 20, 2026 · Lights · OR

The rearview camera does not function properly at night.

Filed May 7, 2026 · Transmission · CA

the sound of the front axel is unbearable, the CLIK that produces when rotating the direction of the steering wheel is very strong. ... like the sound of the wind since it has not been It seals correctly and you can feel the sound of the wind The backup camera is completely dysfunctional at night; you can't see anything clearly at all.

Filed May 5, 2026 · Driver assistance, Electrical · NJ

Drop off a few days after receiving vehicle. Picked up and dropped back off the same day due to issue repeating it self after being told there was no issue. Parts were supposedly replace on one of the occasions. No real time spent on the vehicle according to invoices. 8/28/25 -9/4/25 9/4/25 - 9/15/25 9/24/25 - 10/14/25 I have brought the car in for the same problem multiple times without it being rectified. I currently have videos and pictures from when this started to this current time. There are also other customers that have the same complaints that I do. Below is a list of issues that have been going on since first complaint including continued first complaint. I do believe that this is an issue and is a danger due to the reverse camera glitching due to the screen, not being able to get out of the screen, sometimes can not leave a parking space due to the sensor says that there is something in the way where indeed there is nothing. Also can not pull out of drive way during snow due to the car automatically breaking for snow. The collision for the front is always going off when there is no need for it to go off as this can cause someone to unexpectedly stop due to this being something that is supposed to be a warning. If this could happen to the vehicle constantly without a solution then this could be connected to something much more serious. There are other issues that have gone on as well that I have slowly started to notice and pay attention to. I do believe that the amount I am paying for this car it should not have these issues with out explanation. Clearly this is common and on going. One thing can lead to another with these issues. The screen in the middle of the dashboard —- Screen goes black for no known reason Screen flashing Screen is rainbow Touch screen will not work at these times When screen is glitching you can not turn volume down or off, disconnect phone, charging port goes out. Can not back out of parking space due to sensors going off.

Filed Mar 12, 2026 · Driver assistance, Steering · RI · 1 injury

Car started making knocking noise at 3k miles coming from axle. I reported to Dealership. Car sways on highways when steering straight. Car stop s at 10mph when turning corners saying that a pedestrian is infront of vehicle when there is no one. Backup camera glitches. Vehicle very unsafe. Dealership not doing anything. Contacted employees that sold me the vehicle and they are acting non chalant.

Filed Mar 11, 2026 · Electrical, Visibility · VA

The camera visibility systems on this vehicle become extremely dark and largely unusable at night. This affects multiple cameras, including the rear backup camera, which is the most problematic. In low-light conditions, the display does not provide a usable image of the area around or behind the vehicle. When reversing at night, the rear camera image becomes so dark that pedestrians, obstacles, or other vehicles behind the car cannot be seen. This creates a significant safety hazard because the driver cannot rely on the camera system to safely maneuver or reverse the vehicle. All rear lights and exterior lighting on the vehicle are functioning properly, which suggests the issue is related to the camera system itself, image processing, or the vehicle’s configuration for low-light conditions rather than a lighting failure. Because the rearview camera system is intended to provide rear visibility and prevent back-over incidents, the system failing to provide a usable image at night defeats its intended safety purpose and creates a risk of a back-over crash or collision. The issue has been persistent since the vehicle was delivered and occurs consistently during nighttime operation and other low-light conditions. The rear visibility system appears unable to perform its intended safety function under normal nighttime driving conditions, raising concerns about whether the system is functioning as required under Federal Motor Vehicle Safety Standard No. 111 (Rear Visibility).

Filed Mar 6, 2026 · Electrical, Lights · CO

When reversing in a dark or low light area I can't see behind the vehicle on the backup camera display. It seems like there is no night vision and the reverse lights don't illuminate behind the vehicle enough to see in the display or the rearview mirror. I've almost backed into objects because you cannot see behind the vehcle.