2025 Honda Prologue: screen or infotainment failure

Filed Jul 22, 2026 · Electrical · IA

I had the same issue that prompted a recall of the 2024 prologue, screens went completely black while I was driving on the interstate around 8 pm. The black screen spontaneously resolved after about one minute. That was really scary not having important operating info such as my speed and my GPS directions!

Filed Mar 11, 2026 · Lights · 7,700 miles · VA

The contact owns a 2025 Honda Prologue. The contact stated that while shifted into reverse(R) at night, the reverse lights provided inadequate lighting. The contact stated the image on the display screen was basically black, and shadows were visible. The brake pedal was tapped to illuminate the rear of the vehicle. The contact had not yet taken the vehicle to a local dealer. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 7,700.

Filed Mar 6, 2026 · Electrical · NM

Infotainment screens went black as I was shifting from reverse to drive. It took about 15 seconds for the screens to come back.

Filed Jan 12, 2026 · Driver assistance · AZ

The infotainment system screens go black sometimes for no reason. Been to the dealer to fix and they said they can’t duplicate the issue. Yet I have pictures and videos to prove it. The drivers assist systems turn themselves off when there is nothing blocking the cameras. Causing the one pedal driving to start applying the brakes and almost causing me to be rear ended multiple times. The AWD system is horrible. The traction control will turn on with cruise set and completely dry roads. But when it’s actively raining it slips and slides and hydroplanes do without activating any system to counteract it. The charger door was broken when I bought the vehicle and had to have it replaced. The charger itself sometimes says it can’t charge for some reason and I have to unplug it and plug it back in. The heater doesn’t get warm unless cranked to the highest setting otherwise it blows colder air. The dealership I took it to literally said they don’t want me to bring it in there anymore and to go to another dealership because and I quote “those guys know nothing about EVs so fuck them go to another dealership” the next closest dealership is 2 hours away and I work full time including weekends. So tell me how I’m supposed to make that work? The charger is now having an issue where it doesn’t charge and I have to remove the charger and plug it back in.

Filed Sep 24, 2025 · Electrical · 993 miles · WA

The contact owns a 2025 Honda Prologue. The contact stated that while he or his wife was driving at undisclosed speeds, the instrument panel displayed a blank screen. No warning light was illuminated. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed, and determined that the instrument panel needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The approximate failure mileage was 993.