Issues with overall dash system. If truck is locked and off the truck will continuously attempt to start and will set the alarm off. Have been unable to leave the truck locked for a year now due to this issue. This has also transitioned into most of the safety features no longer working.
2017 Honda Ridgeline driver assistance complaints
Page 2 of 3: complaints 11 to 40 of 53, newest first, as owners wrote them.
The contact owns a 2017 Honda Ridgeline. The contact received notification of the federal safety agency Campaign Number: 22V867000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2017 Honda Ridgeline. The contact stated that the tailgate was cutting the wires to the rear-view camera. The contact stated that the camera was inoperable. There were no warning lights illuminated. The contact received notification of the federal safety agency Campaign Number: 22V867000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was taken to another local dealer, Balise Honda of West (509 Quaker Ln, West Warwick, RI 02893) to be diagnosed. The contact was informed that the wires needed to be replaced. The vehicle was repaired but the failure recurred. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 70,000. Parts distribution disconnect.
Rearview camera in tailgate stopped working due to a damaged wiring harness. The harness is routed in a manner which is sure to fail through normal tailgate operation.
Wiring is clearly broken down on the left side inside the tailgate causing the backup camera to not work. Sounds like an incredibly common issue and I am being quoted $700 to have it fixed.
The truck’s dual swinging tailgate pinches the wiring harness leading to the backup camera causing a break in the wires. The inoperative backup camera poses a safety concern. Repairing the wires or replacing the OEM wire harness does not address the design flaw. Please contact me with and questions or concerns. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Wire harness to back-up camera in tailgate has broken due to design of dual action tailgate
The contact owns a 2017 Honda Ridgeline. The contact stated the Back Over Prevention camera was not working properly. The contact stated no warning light was illuminated. Upon investigation, the contact noticed near the tailgate that the camera wire was fractured. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 39,000.
Back up camera wiring harness broke. Broken wire is visible in the harness. No back up camera.
The contact owns a 2017 Honda Ridgeline. The contact stated that he noticed that the rear-view backup camera failed to operate. The vehicle was taken to the dealer where it was diagnosed that the wiring harness broke and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 92,000.
The backup camera went blank. I no longer have a backup camera to safely backup. I found the wires leading to the tailgate are severed due to opening and closing the tailgate. I have 53,000 miles on the truck.
wiring for back up camera was designed to rub against the tailgate hinge.after several years it rubs through the insulation and then the back up camara doesnt work.Poorly designed ,in fact designed to fail
Poor design for wiring harness in tailgate causing back up camera to cease working
rear back up camera failure due to rear gate wiring harness failure
The contact owns a 2017 Honda Ridgeline. The contact stated while driving 60 MPH, the vehicle experienced phantom braking with an unknown warning light illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed nor repaired. The dealer informed the contact that there was no recall associated with the VIN. The manufacturer was not made aware of the failure. The failure mileage was unknown.
The backup camera has failed. Troubleshooting led me to discover the wiring harness where the tailgate opens and closes is frayed exposing/cutting the wires. Likely wires are low voltage. However, could there present a sparking hazard and ignite flammables being carried? At this time, the camera has no display.
Opening and closing the tailgate has resulted in the wires breaking that go to the backup camera. Needless to say you need to be able to open and close tailgate on a truck.
Back up camera stopped working due to wiring harness cut by rear tailgate closing
Backup camera stopped working. It started in 2019 with the down looking view would show black but the other views still working, today 6/18/2022 all views are black with only the gridlines showing on the screen. Upon inspection the wire harness and wires are broken where the cable goes from the tailgate to the body due to opening and closing the tailgate using the hinge on the side.
Amber CMBS, LKAS, and ACC lights flashing with 19850 mileage. The entire crash mitigation system does not work from cruise control to braking
The harness to the backup camera has split due to the tailgate and the backup camera is no longer working.
Blind Spot warning system failure. Could not find cause, so took it to the dealer and they determined it was a shorted wires within the wiring harness that leads to the tailgate. This is the same wiring harness that has the backup camera wires, which are also problematic. Apparently within the last month or so, you announced an investigation into this issue for 2017 and 2018 Ridgelines. Dealer is Luther Brookdale Honda in Brooklyn Center, MN. I paid $114.11 for a diagnostic.
broken tailgate harness causing the backup camera to no longer work. my vehicle is available for inspection, at this time. I can no longer see behind my vehicle and may injure animals, children, or damage property when driving in reverse. This is no longer covered by warranty, but is a poor design where the tailgate itself clamps and eventually cuts the wiring harness. I have confirmed this issue with dozens of other 2017-2018 ridgeline owners. there was no warning other than my screen going black one day after using the vertical hinge on the tailgate.
The automatic emergency braking system is consistently fooled on right hand turns. It "sees" the car approaching as being "in my lane" and alerts "BRAKE" and vibrates the steering wheel. I believe this is because the system is unable to detect the curve in the two lane road approaching and no steering input has been applied (as the vehicle is not in the corner yet)
1. Reverse camera not operating because of wire harness conductor breakage at tailgate hinge point. 2. Reduced vision and blind spots when backing up. If this isn't a safety concern, what is? System stopped working at 3-years, 40K miles. Dealer told me issue not covered under warranty, wanted $700 for a repair of Honda's inferior harness design. Aside from the poor flex loop design, the quality of the conductors are insufficient for use in a flex application. My opinion is based on 31 years of designing robot wire harness's in high flex applications. I spent four hours splicing the harness back together, all the conductors in the harness were broken. 3. I exchanged several emails with service manager; I'll dig them out of backup data storage if needed. Service manager told me the Honda people he talked too did not see it as a warranty safety issue; $700. Once again I have to ask, how can not having a complete view of the rear of the truck when in reverse not be a safety issue? The camera is a mandated safety item. 4. Failure began with a few days of intermittent operation before complete failure. I'll note that my truck tailgate gets very light use. The harness design is inferior by any engineering failure mood analysis. THERE ARE THOUSANDS OF RIDGELINE TRUCKS ON THE ROAD WITH THIS ISSUE. 5. As I mentioned, I've made a temporary splice repair. I've managed to restore rear image although the screen quality is not what it should be. 6. I've owned Honda's for years and have had to deal with other issues Honda does not want to admit is their responsibility, and will secretly do extended coverage because they know it should be covered. Driving without the camera makes my wife and I very nervous. 7. In summary all owners of second generation Ridgeline's should be entitled to a replacement redesigned rear camera harness for SAFETY REASONS before a child, adult, or bike rider are killed or injured.
Backup camara failure due to failure of wiring harness through tail gate.
Backup camera wiring harness has been pinched and broken by opening the tailgate resulting in the backup camera malfunction.
The alarm system goes off at random times throughout the day, headlights stay on after the alarm activates, interior dash warning lights flicker and voltage fluctuates with sound. Happens if Key Fob is in my pocket or not. Events started in Oct 2019 and continued until Sep2020, when I unplugged the hood alarm activation switch. This disabled the alarm from going off at random times but didn't stop the dash warning lights from flickering and voltage fluctuating sounds. As of OCT 2021, now a slew of dash warning lights from "trailer assist, uphill assistant, lane assistant" plus many more have taken over my dash. At random times the brake assist will activate and cause my truck to temporarily lock up, then go back to normal. It appears to happen to be worse after heavy rains.
After reading about this issue I know it's common, however it just happened to me. My backup camera in my 2017 Honda Ridgeline is now black - and sure enough if you open the tailgate you can see exposed wires where there should be black conduit covering them. I am pretty bummed because this is a car I have had about 18 months. I'm sure they will tell me I need a new harness and it will cost me a bundle to fix. Now I am worried that it will just break again after reading all the other complaints about this issue. I want to be part of the law suit for this issue but not sure how to get on that train.
The back up camera stopped working. Can't detect any movement when backing up, ie, children, adults, pets etc. I have small grandchildren and this is a very big concern. Service scheduled for July 6, 2021. Work order stated broken wires due to corrosion, camera and wiring harness needed to be replaced. Manufacturer has been contacted.*JB No warning or message to alert us. It stopped working June24, 2021 From research on line, this is an issue on the 2017 Ridgeline. Wiring harness on tailgate wires are being broken due to location in the tailgate.
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