2017 Honda Ridgeline driver assistance problems

What is wrong

Honda (American Honda Motor Co.) is recalling certain 2017-2019 Ridgeline vehicles. Opening and closing the tailgate may break the rearview camera wiring harness, causing the rearview camera to fail.

Risk

An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.

Remedy

Dealers will replace the rearview camera wiring harness, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact Honda's customer service at 1‑888‑234‑2138. Honda's number for this recall is 6RW.

Recall number 22V867000 · Recall details

On November 23, 2022, American Honda Motor Co. (Honda) filed recall 22V‑867 to address a loss of the Rear-View Camera (RVC) function in model year (MY) 2017-2019 Honda Ridgeline vehicles. On May 3, 2024 Honda filed another recall, 24V‑321, relating to the loss of the RVC function in MY 2020-2024 Honda Ridgeline vehicles. The production parts recalled under 24V‑321 and the parts used for the remedy in 22V‑867 used the same supplier and materials for critical components in the RVC wire harness. As such, on June 26, 2024, ODI opened Recall Query RQ24011 to investigate the long-term suitability of the remedy in recall 22V‑867. After receiving 14 total reports of RVC wire harness failures in vehicles that received the remedy for recall 22V‑867, the federal safety agency upgraded the RQ investigation to this Engineering Analysis (EA25003) to further assess these failures. Recall 22V‑867 states that the RVC wire harness was manufactured with a protective corrugated tubing that was insufficient to protect against bending wear and zip ties that were insufficiently tightened and would not keep the protective tubing in place. The consequence is that the RVC wire harness may fatigue and break after the tailgate is repeatedly opened and closed. This ultimately results in the failure of the RVC to display an image due to a lack of connectivity. Honda’s remedy, as identified in the recall filing, was a replacement harness with longer protective corrugated tubing and sufficiently tightened zip ties. This remedy part was also installed as a production part in certain MY 2019 Ridgeline vehicles. Recall 24V‑321 states that the RVC wire harness was manufactured with a material which was susceptible to breakage upon repeated opening and closing of the tailgate, which ultimately leads to a complete loss of RVC function. Honda’s remedy identified in the recall filing was a replacement harness manufactured by a new supplier with improved material properties to withstand wear from bending. Since the remedy parts for recall 22V‑867 and the production parts recalled under 24V‑321 use the same supplier and materials for critical components in the RVC wire harness, ODI opened this investigation. To date, ODI has received 4 allegations of RVC failures. Honda reported a total of 27 complaints of RVC failure. ODI’s analysis of these reports revealed that the majority of these reports are related to different failure modes within the RVC or harness. Thus, these reports cannot be attributed to the durability concern being assessed in this investigation. During the investigation, ODI utilized the federal safety agency’s Vehicle Research and Test Center (VRTC) to analyze further the potential safety related consequence and frequency of the alleged failures. VRTC surveyed owners of the subject vehicles in Ohio to collect additional information on the presence of RVC wire harness failures in vehicles subject to recall 22V‑867. VRTC also performed inspections of select vehicles identified from the survey responses. The survey responses received and results of inspections did not show any RVC failures resulting from wire harness damage. Additionally, VRTC completed durability testing on the subject wire harness in an attempt to duplicate the failure mode. The test results indicated that the subject part is not expected to fail within a reasonable vehicle life span. As a result of ODI’s analysis of the field data and available test data, this Engineering Analysis is being closed without further action. The closing of this investigation does not constitute a finding by the federal safety agency that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to

EA25003

On June 26, 2024, the Office of Defects Investigation (ODI) opened a Recall Query (RQ24011) to assess the long-term suitability of the remedy for recall 22V‑867, which was filed on November 23, 2022 by American Honda Motor Co. (Honda). Recall 22V‑867 addressed concerns of a loss of the Rear-View Camera (RVC) function in model year (MY) 2017-2019 Honda Ridgeline vehicles. Recall 22V‑867 states that the RVC wire harness was manufactured with a protective corrugated tubing which was insufficient to protect against bending wear and zip ties which were insufficiently tightened and would not keep the protective tubing in place. The consequence is that the RVC wire harness may fatigue and break after repeated opening and closing of the tailgate. This ultimately results in the failure of the RVC image to display due to a lack of connectivity. Honda’s remedy identified in the recall filing was a replacement harness with longer protective corrugated tubing and sufficiently tightened zip ties. This remedy part was also installed as a production part in certain MY 2019 Ridgeline vehicles. On May 3, 2024, Honda submitted recall 24V‑321 to ODI, addressing concerns of a loss of the RVC function in MY 2020-2024 Honda Ridgeline vehicles. Recall 24V‑321 states that the RVC wire harness was manufactured with a material which was susceptible to breakage upon repeated opening and closing of the tailgate, which ultimately leads to a complete loss of RVC function. Honda’s remedy identified in the recall filing was a replacement harness manufactured by a new supplier with improved material properties to withstand wear from bending. Since the remedy parts for recall 22V‑867 and the production parts recalled under 24V‑321 use the same supplier and materials for critical components in the RVC wire harness, ODI opened RQ24011. To date, ODI has received 1 allegation of a 22V‑867 remedy RVC wire harness failure. Honda indicated that it is aware of a total of 14 reports regarding remedy RVC wire harness failures associated with Recall 22V‑867. Additional remedy parts may not have yet seen sufficient wear to induce the failure. ODI also believes further testing is necessary to assess the potential failures in these parts. RQ24011 is being upgraded to an Engineering Analysis (EA25003) to further assess the scope, frequency, and potential safety related consequences of the Rear View Camera harness failures in 2017-2019 Honda Ridgeline vehicles. To review the ODI report cited in the Closing Resume ODI Report Identification Number document, go to

RQ24011

On February 7, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22-001) to assess alleged failures of the rear-view camera (RVC) in 2017-2018 Model Year Honda Ridgeline vehicles. At this time, ODI has received a total of 107 complaints with allegations of the RVC image failing to display when the vehicle was in reverse.The RVC wire harness is manufactured with a protective corrugated tubing and harness guide to help mitigate stress on the RVC wire harness when the tailgate was opened and closed. Honda determined the length of corrugated tubing inserted into the harness guide was insufficient to provide optimal protection for the wire harness. This lack of protection for RVC wire harness led to severe wire harness damage that ultimately led to the failure of the RVC image to display due to a lack of connectivity.On November 23, 2022, Honda filed a defect information report recalling all 2017-2019MY Honda Ridgeline vehicles. The dealer will replace the RVC tailgate harness with an improved wire harness that has longer corrugated tubing to protect the wire harness.In view of the recall action being taken by Honda, 22V‑867, ODI is closing this Preliminary Evaluation. the federal safety agency reserves the right to take additional action if warranted by future circumstances. The ODI reports cited above are available to review at under the following ODI identification numbers:11206191, 11298458, 11319870, 11329993, 11341373, 11343035, 11343035, 11343441, 11350026, 11350162, 11361959, 11362378, 11362758, 11363268, 11372604, 11373525, 11374112, 11388328, 11395026, 11397565, 11397936, 11398930, 11399178, 11400366, 11403360, 11403368, 11404149, 11408414, 11413184, 11415248, 11415847, 11417394, 11419669, 11420068, 11422394, 11422938, 11428514, 11431246, 11437880, 11438172, 11440548, 11441551, 11443328, 11447502, 11448600, 11449291, 11450413, 11451727, 11451728, 11451753, 11451793, 11451847, 11451959, 11452077, 11452433, 11452769, 11453044, 11453189, 11453403, 11453442, 11453622, 11455106, 11456922, 11456929, 11457013, 11457158, 11457908, 11458258, 11458430, 11458861, 11459046, 11459437, 11459517, 11460875, 11461017, 11461047, 11461083, 11461652, 11462082, 11462401, 11462703, 11464525, 11464749, 11465214, 11466731, 11466931, 11470232, 11470656, 11470768, 11471427, 11471889, 11471950, 11472343, 11472927, 11473801, 11473970, 11476348, 11479379, 11479629, 11480475, 11482614, 11484718, 11485708, 11485720, 11485774, 11485930, 11486546

PE22001