I am writing to formally report a serious safety concern involving my vehicle, which experienced a sudden engine shutdown while I was driving on the busy [XXX] toward the [XXX]. The engine unexpectedly stopped operating due to oil-related and engine issues, creating an extremely dangerous situation for me and potentially for other motorists traveling on the roadway. Having a vehicle suddenly lose engine power while traveling at highway speeds presents a significant safety hazard. The unexpected loss of power can leave a driver with limited ability to maneuver safely, increase the risk of a collision, and expose the driver and passengers to danger from surrounding traffic. In my situation, the engine failure occurred without warning while I was on a busy highway, placing my safety and the safety of others at risk. I am concerned that the circumstances surrounding this failure may indicate a potential safety-related defect involving the vehicle's engine or oil system. I respectfully request that the federal safety agency review this incident and determine whether similar complaints have been reported involving this vehicle, its engine, or related oil-system components. If a broader pattern of failures exists, I ask that the agency consider whether further investigation or appropriate corrective action is warranted. I would appreciate guidance regarding the proper process for submitting supporting documentation, including repair records, diagnostic reports, photographs, maintenance history, and any other information that may assist your investigation. I believe that sudden engine failure under these circumstances deserves serious attention because of the potential consequences for public safety. My intention in submitting this complaint is to ensure that this incident is documented and evaluated, and to help determine whether other vehicle owners may be facing a similar risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2017 Honda Ridgeline fuel system problems
46 complaints (13% of all complaints for this car). Typical mileage when it fails: 34,699.
- owner complaints
- 46
- of this car's complaints
- 13%
- typical mileage
- 34,699
- crashes
- 0
- recalls
- 2
Which part fails
- Storage: tank assembly: filling/charging1
At what mileage
Complaints by mileage at the time of the problem.
Honda Ridgeline fuel system problems in other years
Specific symptoms reported on the 2017 Honda Ridgeline fuel system
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Fuel system, gasoline: delivery: fuel pump
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
- Risk
- Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
- Remedy
- Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1‑888‑234‑2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of the federal safety agency recall numbers 21V‑215 and 20V‑314.
Recall number 23V858000 · Recall details
Fuel system, gasoline: delivery: fuel pump
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2017-2019 Ridgeline trucks. Exposure to acids, such as from car wash soaps, can result in the fuel pump feed port cracking.
- Risk
- A crack in the fuel pump feed port can allow pressurized fuel to leak out, increasing the risk of a fire.
- Remedy
- Honda will notify owners, and dealers will replace the fuel pump, if necessary, and install a fuel pump cover, free of charge. The recall began March 14, 2019. Owners may contact Honda customer service at 1‑888‑234‑2138. The recall number for this recall is Q3V.
Recall number 19V053000 · Recall details
What 2017 Honda Ridgeline owners say
Most recent owner complaints, unedited.
When driving the vehicle on I-94 near Taylor, MI, 2 codes popped up on my dashboard cluster: 1) Transmission System Problem 2) Blind Spot Info System Problem When diagnosing this at a local auto stores & the Honda dealer itself, a stored code of DTC P0741 Torque Converter Clutch Circuit Performance or Stuck OFF is listed. Honda has identified a problem with this under Service Bulletin 23-078, but after talking with the dealer & calling American Honda they state the issue does not relate to my vehicle, even though it falls under their 2017-2019 Honda Ridgeline model.. The model in question is a 2017 Honda Ridgeline Black Edition. American Honda is not taking ownership of the same issue as described in their bulletin stating improper specifications when manufactured.
To Whom It May Concern: I am submitting this complaint to report what I believe to be a potential safety-related defect in my Honda vehicle, as well as an unresolved dispute with American Honda regarding responsibility for resulting damage. Recently, I was informed by my case manager at American Honda that my claim had been closed and that Honda would not cover the necessary repairs. When I requested an opportunity to escalate the matter, I was told that no escalation was available. I am seeking the federal safety agency’s review because the circumstances involve component failures that may affect vehicle emissions, performance, and potentially safety. The fuel injectors in my vehicle failed,this failure caused the catalytic converter to become damaged, andHonda accepted responsibility for the faulty fuel injectors. Honda has refused to cover the damage to the catalytic converter. Because the catalytic converter failure was reportedly caused by faulty fuel injectors—components for which Honda accepted responsibility—I believe the manufacturer should cover all resulting damage, regardless of warranty status. I request that the federal safety agency: Investigate whether similar fuel injector failures are occurring in Honda vehicles. Review whether these failures are causing catalytic converter or other engine damage. Determine whether the manufacturer is appropriately addressing these failures.
All the warning lights came on. I took the vehicle to the dealer for diagnosis. They told me that the problem was the fuel injectors. The vehicle only has 40,000 miles. They said there was a factory problem with the programming in the ECU and they are aware of the problem. They have issued an extended warranty for this. They now refuse to honor the warranty because my title is a salvage title. A salvage title has nothing to do with their faulty programming. They now want to charge me $1,300.00 to have them fix it. The vehicle is at the dealer now waiting for a remedy 12/5/2025. I think this could be dangerous if it is not repaired. The engine could stall or fail while on the road.
The contact owns a 2017 Honda Ridgeline. The contact stated that while the vehicle was parked in the driveway unattended, for unknown reasons, the vehicle caught on fire. The contact had not experienced a failure with the vehicle prior to the failure. Upon investigation, the contact linked the failure to an undisclosed recall related to engine and fuel pump. There were no reported injuries. The Fire Department was called and arrived at the scene and extinguished the fire. The contact stated that a Police report was not filed. The vehicle was not yet towed from the scene. The local dealer was not yet contacted. The vehicle had not been diagnosed or repaired. The manufacturer was not yet contacted. The failure mileage was approximately 91,000.
The contact owns a 2017 Honda Ridgeline. The contact stated that while driving at various speeds with the windows rolled up, the contact was nauseated when he arrived at his destination. The contact stated that the vehicle was consuming an excessive amount of gasoline. The contact checked for leaks but found no signs of a leak. There were no warning lights illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the emissions control and a fuel line needed to be replaced; however the parts needed to complete the repair were on a national back order. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 140,000.
Honda has issues with the fuel injectors for this year vehicle. Instead of performing a recall, they pushed it off by extending the warranty. If the injectors fail, the car becomes inoperable and could result in accident. Honda needs to fix this issue now and not just issue a warranty extension
My vehicle has less than 95k miles on it. Purchased it brand new from the dealer in 2016. It was one of the first few Ridgelines in the state. I've always had it serviced on time at the dealer, and kept up with its maintenance and care. The engine started to fail out of nowhere - making a weird tapping/knocking noise. I made an appointment to have it checked out by the dealership, and that same day my check engine light came on while I was on the freeway going 70mph. It began shaking at an idle. I got off the freeway, and parked. I was afraid to turn the car back on. The check engine light listed off numerous warnings of failed systems. Since my appointment wasn't until the next day, I left my car near the dealership overnight, instead of driving it back home for fear of causing an accident, or having my engine overheat or explode. I brought it to the dealership the next day, and they confirmed that I had a fuel injector issue, consistent with a known issue, for which I had an extended warranty letter re: the MIL warnings. However, they also noted a possible connection rod issue in the engine, and said the engine would have to be completely replaced or rebuilt. I have read and heard from many other people with a 2017 Honda Ridgeline that they have experienced this issue with their engines failing well before they should - at 90k miles, 140k miles, etc. There is a known issue with many of the 2017 Honda Ridgelines - and a recall did occur, but my VIN says my vehicle is not part of this recall - however, clearly my engine had the problem that Honda was aware of. My whole family was in the car when the check engine light came on, and the sound got worse - we could have been injured in an accident on the freeway, or had the engine overheat/explode while we were in the car. The issue was reproduced and confirmed by the dealer service center, and has been inspected by them. No warnings or symptoms before the failure - just complete shutdown out of nowhere.
a smell of gas came into the car. fuel pump was the problem as per the dealer. could cause driver to pass out or fire
7/13/2022 Recall work completed by dealer on Fuel Injection As of 9/26/2024 milage 73294. Now dealer states fuel injection is failing again!
Questions about the 2017 Honda Ridgeline fuel system
Does the 2017 Honda Ridgeline have fuel system problems?
Owners have filed 46 complaints about the fuel system of the 2017 Honda Ridgeline, 13% of all its complaints.
At what mileage do 2017 Honda Ridgeline fuel system problems start?
The typical (median) mileage in owner complaints is 34,699 miles.
Was there a recall on the 2017 Honda Ridgeline fuel system?
Yes, 2 recalls: 23V858000, 19V053000. Check your VIN to see if your car still needs the free repair.
What year does the Honda Ridgeline have the most fuel system problems?
The Honda Ridgeline model years with the most fuel system complaints are 2019 (73 complaints), 2017 (46 complaints) and 2018 (31 complaints).
Other 2017 Honda Ridgeline problems
Engine 99Electrical 93Driver assistance 53Transmission 42Visibility 18Brakes 17Body 13Lights 9Acceleration 4Steering 4Suspension 3Seats 1
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