Emissions System Problem Alert message and Check Engine Light came on Jan 27th 2024. Vehicle Mileage at this point was 59,960. I took my 2019 2WD Ridgeline Sport in for service early Feb. 2024 to have the problem investigated. It was deemed as bad Fuel Injectors. Parts were not in stock and were ordered. The Check Engine Light and the Alert went away the very next day. Then there was a recall issued for the fuel pump around mid February 2024. Parts were not available so it was ordered. Fast forward to March (No Check Engine Light or Alerts) I did some research on fuel pump issues and found that it could cause the Check Engine light to come on and the Emissions System alert. March 22nd I took it in for the fuel pump replacement, upon arrival they stated that the fuel injectors were in and they would replace those as well. I declined them being replaced based upon my fuel pump research. Fuel pump replaced only. Between March 22nd 2024 and Oct 2 2024 (No Check Engine Lights or Emissions System Alerts) Oct 3rd both the Alert and Check Engine light came on and then went off the very next day. January 7 2025 the alert and check engine light returned and stayed on for about 10 days and then went off. Service scheduled for January 24th 2025. Fuel Injector were changed for $1148.00 as of now no further issues Vehicle Mileage 70,405. The complaint is that this is a known fuel injector problem and I don't believe that Honda did a very good job of containing the fuel injectors that were not manufactured to proper specifications as noted in the Warranty Extension for fuel injectors dated 2/11/2021 which only states certain 2017-2019 Honda Ridgelines, my guess by certain VIN #s In my opinion Honda should cover the the cost of replacing my fuel injectors. There are loads of customers out there, if you do the research, that have had the same issue as me. For reference I have attached the Warranty Extension notice.
2019 Honda Ridgeline fuel system complaints
Page 2 of 4: complaints 11 to 40 of 73, newest first, as owners wrote them.
I had to replace a bank of injectors and I only had about 75000 miles on vehicle. this is a defect they should not fail so early. They are TSB and recalls on my model just not my VIN
Bought this 2019 Honda Ridgeline on 1/2/25. Honda corrected the recall for fuel pump and after that, my car is burning fuel like crazy. Now they said that I need to replace my fuel pump and they said my VIN is not included on the recall for fuel injectors. Honda know that they should recall all their 2019 Honda Ridgeline model and not just a specific VIN. They need to recall this faulty fuel injectors with the new one and honor the 10 years and 150,000 miles fuel injectors warranty on all the 2019 Honda Ridgeline model and not just a specific VIN numbers. This is safety issue and should be addressed by Honda.
The contact owns a 2019 Honda Ridgeline. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda Ridgeline. The contact received notification of the federal safety agency Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Recall is from Feb. 2024. Repeated calls starting in Feb. 2024 to Vans Honda in Green Bay, WI. Called 4 or 5 times and talked to a Service Rep. They are responded that they did not have the part needed to fix the issue and did not know when the part would be available. The ALL said that I would be contacted as soon as the part was available to set up an appointment to have the defective part replaced. On 1/6/2025 I again contacted Vans Honda. The rep said they did not have the part but that he would put in an order TODAY to order the part for me. I asked why after calling five time the part was not on order already. He did not know. My vehicle now has another issue. The display is showing "Emissions System Problem". I believe this new issue has to do with the fuel not being delivered to the engine properly due to the defective part in the fuel pump. I believe Honda needs to fix all the engine problems this recall has given to my vehicle.
The contact owns a 2019 Honda Ridgeline The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda Ridgeline. The contact stated while accelerating, the vehicle stalled. While driving at slow speeds, the vehicle began to sputter. While driving 65 MPH and accelerating, while attempting to pass a tractor-trailer, the vehicle hesitated. There were no warning lights illuminated. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 25,000. Parts distribution disconnect.
The contact owns a 2019 Honda Ridgeline. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda Ridgeline. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda Ridgeline. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda Ridgeline. The contact received notification of the federal safety agency Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I took my 2019 Honda Ridgeline in on November 4, 2024, for a P0430 code (which was intermittent) and for a fuel pump recall. The dealership informed me that the fuel pump would need to be ordered, which would take a few days. However, shortly after dropping off the vehicle, I received a call stating that the fuel injector for cylinder 6 had failed the test, and they quoted $1,734.71 for replacing the fuel injectors. I inquired about Honda Service Bulletin 19-073 (dated July 5, 2019), which addresses issues related to debris from the fuel injector manufacturing process. The dealership then called back and informed me that this issue would only be covered under the warranty period. They advised me to submit a claim directly to Honda, providing me with a phone number for that purpose. Since getting the vehicle back, I have conducted further research and found Honda Service Bulletin 21-010 (dated February 11, 2021), which extends the warranty on these fuel injector repairs to 10 years or 150,000 miles, whichever comes first. My Ridgeline has only 61,000 miles. I filed a claim with AMERICAN HONDA MOTOR CO, case # 15143166 on 11/16/24 requesting reimbursement for the fuel injector repair in the amount of $1,734.71. I received a phone call on 11/30/24 stating my claim had been rejected. They stated I needed to submit a complaint with the federal safety agency. The symptoms experienced are the exact the same as the two service bulletins describe, thus the repairs should be covered. I emailed the service department on November 15, 2024, to inquire about the status of the fuel pump, but as of today, it has not yet arrived. I have been waiting over a year for a fuel pump replacement. I have highlighted pertinent information in the attached documents
The contact owns a 2019 Honda Ridgeline. The contact received notification of the federal safety agency Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
while driving vehicle hesitated and almost shut off. it has happened twice in the last month. also sometimes is hard to start engine. I received the fuel pump recall in February 2024 and again in May 2024 stating that parts should be available in FALL. I called DCH Honda of Temecula and I was told that they do not have parts and they have no idea when they will have parts on hand. I fear that my truck will shut off and I will not be able to stop it in time. Especially when driving 65-70 MPH on freeway.
The contact owns a 2019 Honda Ridgeline. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda Ridgeline. The contact received notification of the federal safety agency Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
There is a fuel pump recall on my 2019 Honda Ridgeline. The danger of this is it could go out causing a crash and or injury. I have been trying to get this replaced for ONE YEAR now, to no avail. I want to avoid this happening while driving at freeway speeds, and need to have it replaced ASAP.
The contact owns a 2019 Honda Ridgeline. The contact stated while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The vehicle was restarted; however, the failure recurred. The contact was able to inspect the vehicle with a scanner and received DTC code: P0087 (Failure with the fuel pump). The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 115,700.
Honda issued a recall for my vehicle in Feb 2024 and I have sought to have this issue resolved since then. I have visited my local dealer from whom I purchased the vehicle over 12 times since and they have declined to put me on a list to obtain the replacement part. Today, the parts department clerk told me that all the parts that they receive from Honda go to fix the vehicles that they have on the lot for sale. They would not accept an order for the part to repair my vehicle and told me that I would just have to keep checking in with them. I have been waiting for over 10 months for their proactive response to no avail. There is no indication that Honda has any intention of repairing this defect and the Safety Consequence of a potential of an 'increased risk of a crash or injury' remains. My wife does not even want to travel in this vehicle due to the unresolved risk that this vehicle presents. I strongly feel that Honda should be required to resolve this issue for the existing cliental with in use vehicles prior to being allowed to fix their unsold in stock used vehicles for sale and profit (to the detriment of existing customers). This would certainly put the pressure on Honda to expedite the remedy of this long existing recall.
Fuel pump module - truck surges, stumbles ,slows down at 20-40 mph. Contacted 2 Honda dealerships mid- late May 2024 ( Gunn Honda, HillCountry Honda San Antonio TX), was told parts to fix unavailable. Contacted same 2 November 16 , told parts still unavailable to fix, even though It’s been 7 months since I received recall notice and contacted the dealerships.
Was extended warranty for my make model and year for faulty fuel injectors. Exact same codes on the bulletin but wasn't covered due to vin specific.
The contact owns a 2019 Honda Ridgeline. The contact received notifications of the federal safety agency Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 20E068000 (Equipment); however, the part to do the recall repairs was not yet available. No further information was provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Over the last several months the vehicle developed a strong fuel odor in the engine compartment after being driven. I took it to the Honda dealer to identify the cause on 8/30/24, they kept the vehicle for 2 days and were unable to find a problem although they also observed the strong fuel smell. Their recommendation was to return with gas tank less than half full so they could check that. Fuel smell is clearly in the engine compartment, so I took the vehicle to my local mechanic who used a camera to localize the smell/leak to the top of the engine. They recommended removal of the manifold to diagnose further and identified a significant leak between the high pressure fuel pump and the injectors. They replace the fuel joint pipe, six injectors, and high pressure fuel pump cover which was saturated in fuel. Two areas of concern. First, there is clearly an unadressed leak problem with the fuel joint pipe. It is mentioned in several places on the federal safety agency site for this Ridgline model and several related model designs. While this vehicle did not catch fire, a significant leak on the high pressure side of the high pressure fuel pump is a clear hazard and should be analyzed to identify the root cause. Second, Honda needs to proactively address this with their dealer technicians. I have no way to verify if they actually disassembled the top of the engine to access the high pressure fuel pump, fuel joint pipe, and injectors, as they told me, but it didn't take long for my local mechanic to identify the issue once they did. Bottom line is this problem is real, occurs frequently enough to appear as an issue reported to the federal safety agency and will not be easily identified by scanning the vehicle codes which is apparently what the dealer standard practice is.
The contact owns a 2019 Honda Ridgeline. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda Ridgeline. The contact received notification of the federal safety agency Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda Ridgeline. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and another dealer, Gallatin Honda (2109 Nashville Pike, Gallatin, TN 37066), were made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda Ridgeline. The contact stated that while at a red light, the vehicle stalled. No warning light was illuminated. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,000. Parts distribution disconnect.
The contact owns a 2019 Honda Ridgeline. The contact received notification of the federal safety agency Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Honda Ridgeline. The contact received notification of the federal safety agency Campaign Number:Â 23V858000 (Fuel System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
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