I was driving on the 394 in Minneapolis and my car had a massive loss of power, dropping my speed from 65 to 35 in seconds, as if i was braking (which I wasn't). The engine light began flashing and I was unable to accelerate beyond the speed it had reduced me to. I was able to limp off the freeway and into a parking lot where it kind of fixed itself after 10 minutes. I took it to a local dealership who said the engine had lost 2 cylinders suddenly. The cylinders were not replaced and no additional work was done to the engine (I don't know why). It has since continued to stutter at lower speeds and occasionally lags when accelerating. Hyundai refuses to do anything about it.
2022 Hyundai Santa Cruz transmission complaints
Page 3 of 4: complaints 41 to 70 of 91, newest first, as owners wrote them.
Car was driven 600 miles without issue on Sunday. Car was started Tuesday morning (outside temp 13F), driven a short distance, no issue, idled about 5 minutes, put in gear and attempted to drive. There was a severe lack of power, transmission was reluctant to shift, had to manually shift at 3500rpm. Was eventually able to reach 55mph in gear 5, upshift go gear 6 resulted in loss of speed. There was no response from accelerator. Pulled off highway, stopped engine, restarted, no change, still no power, transmission still would not shift. Drove about 5 miles to nearest exit, called for tow truck. Car was idling for about 45 minutes while waiting for tow. Eventually shut down engine, restarted car, miraculously it worked normally. Lack of transmission shift and engine power was not accompanied by any dash lights, warnings or notifications. The car simply decided it did not want to go, 5000 miles on odometer.
I attempted to get this recall Hyundai campaign 236 DCT reprogram fixed at Porter Hyundai in Newark DE and Durst Hyundai in Durham NC. Neither dealer could schedule for 2 or more months from now (Jan 17 2023) until March 16 2023. This is two months at least and I do a lot of freeway driving. Losing power would be catastrophic. the federal safety agency notice says to file a complaint if this is not covered in a timely manner. Two months from mail notification is not timely, especially since this is a known problem for at least a year.
The contact owns a 2022 Hyundai Santa Cruz. The contact stated while starting the vehicle, the transmission failure warning light illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the transmission to be replaced. The dealer informed the contact that the vehicle was included in the federal safety agency Campaign Number: 22V746000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 6,553. Parts distribution disconnect.
On three separate occasions the engine developed a misfire after driving approximately 90 miles in inclement weather. During this time period the transmission began to make hard upshiftswhile accelerating and when down shifting the transmission felt as though it would lurch or surge between gear selection. Use of paddle shifter to manually select gears would result in limited acceleration after the transmission returned to the drive mode. The transmission would not downshift on its own after the paddle shifters were used unless the floor shift select was manually placed in neutral. Then normal operation would resume.The vehicle was returned to the dealership and had the transmission software update performed. This did not resolve issues. These incidents began in October of 2022 and the vehicle was was put in for service the second week of November. It remains in their possession as of 01/06/2023.
The contact owns a 2022 Hyundai Santa Cruz. The contact received notification of the federal safety agency Campaign Number: 22V746000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2022 Hyundai Santa Cruz. The contact stated that after starting the vehicle, the transmission would not engage when shifted to reverse. The service engine warning light was illuminated. The contact stated that the vehicle stalled while entering the dealer. The vehicle was diagnosed, and the contact was informed that the failure was related to the federal safety agency Campaign Number: 22V746000 (Power Train) and that the transmission needed to be replaced. The vehicle was not yet repaired. The failure mileage was 8,220.
I brought in my 2022 Hyundai Santa Cruz to its first oil change at one of my local Hyundai dealers. the technician right away stated they needed to perform a software update otherways they would not be able to perform the oil change, I agreed to it, after 3 and a half hours I walk up to service technician and complained it was already taking too long, when I finally got my car the car would not work properly it would stall and on stop it would rev up still does that to this moment. I have to constantly keep foot on brake pedal otherways risk hitting the car in front of me. took the car to dealer where it was purchased and after 2 hours service technician stated there was nothing they could do for me, he stated Hyundai is aware and are working on a solution, he stated the car was not safe to drive and I should just park the car, my response was I did not purchase a car to have it parked in my driveway.
The contact owns a 2022 Hyundai Santa Cruz. The contact received notification of the federal safety agency Campaign Number: 22V746000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and a case was opened. The manufacturer confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
While driving on a local highway, vehicle lost all power and stopped. It would not restart. Vehicle was towed to the dealer, and was they found found that the HIGH PRESSURE #4 FUEL INJECTOR IS STUCK OPEN, and REPLACED #4 CYLINDER FUEL INJECTOR AS REQUIRED. They also replaced the battery. Vehicle is 11 months old. If this had happened on the interstate, I would have been rear ended and possibly killed. No warning, just stopped. Vehicle had reported loss of power on a previous occasion, but nothing could be found.
Hyundai has failed to remedy this known transmission defect and is placing owners of the affected vehicles lives in danger. Reprogramming of the "fail-safe" driving capability does not fix the life threating issue. While driving on Interstate 89 in Vermont on December 7 every warning light on the dashboard illuminated and my 2022 Hyundai Santa Cruz slowed from 65mph to 40mph. I pulled of the road and turned the ignition off. Upon restart, the Santa Cruz seemed to perform normally. I now am afraid to drive the vehicle.
What component or system failed or malfunctioned, and is it available for inspection upon request? I'm open to allow the vehicle to be inspected at anytime. How was your safety or the safety of others put at risk? After pulling out onto a busy highway of 60MPH speed limit from a right on red light, the car only would accelerate to 17MPH nearly causing a multi-car rear end accident. Has the problem been reproduced or confirmed by a dealer or independent service center? The vehicle has been in service twice (going in time 3 on 12/14/22) for this issue along with other transmission issues. On the second visit the issue was identified and a fix was attempted but issues still persist. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? As of now it's only been inspected by a Hyundai dealership, and I have a case open with Hyundai and they are waiting to see what happens at 12/14 service appointment before moving forward with any other actions. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The transmission has been problematic since purchase. This 17mph max acceleration happened shortly after purchase and other issues have been persistent ever since. Holding gears with loss of power on interstate, rough vibrations at low speeds, holding gears to long, rough shifts, strange noises when shifting, and of course the max acceleration of 17mph / 3,000rpm and not being able to travel any faster being the worst / most dangerous.
When accelerating from a complete stop the transmission skips within the first few RPMs. This also happens when coming to a complete stop. It feels like a stall or a stutter. Also does it when put into reverse.
1st incident occurred October 19 2022.while driving 45 mph all of sudden vehicle lost engine power, can not accelerate. vehicle would not restart. towed vehicle to hyundai dealership service center.vehicle was repaired on November 2 2022. 2nd incident occurred on November 17 2022. while driving on highway speed limit vehicle engine lost power. vehicle would not restart. towed vehicle back to same dealership service center.
When I picked up my new Santa Cruz...a warning check transmission fluid came on when sales rep was showing how to set up truck. Went to service they could not find anything wrong. At 315 miles my truck became nonresponsive in middle of an intersection. and at the next 2 intersections on my way home. When I mean, nonresponsive vehicle would come to a stop and not go forward until I let off gas and depressed gas. Called dealer took in for service no problem driving to dealer. They could not find anything wrong. They did bleed the transmission fluid. I now see a recall describing my exact experience. I am afraid it will repeat. Took vehicle in for oil change and was notified of recall. They claimed to updated software. I have had since the first occurrence smaller episodes. I hope and pray software will fix problem?
The contact owns a 2022 Hyundai Santa Cruz. The contact stated while driving approximately 50 MPH, the message "Pull Over and Stop Immediately" was displayed. The contact veered to side of the road. The contact stated that while attempting to shift into gear the vehicle failed to respond. The contact stated that the vehicle appeared as if the transmission was in neutral(N). The vehicle was towed to the residence. The vehicle was then towed to an unknown dealer but was not diagnosed or repaired. The vehicle was then towed to the second dealer where it was diagnosed that the transmission needed to be replaced and that the failure was associated with the federal safety agency Campaign Number: 22V746000 (Power Train) however, parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle had been at the local dealer since September 23, 2022. The manufacturer was made aware of the failure and informed the contact that parts were not yet available. The failure mileage was approximately 2,950. The contact stated that an agreement was reached between them and the dealer to get a trade-in for a new vehicle. The claim is fulfilled on their part.
While driving, warnings were issued to check each of the driver assistance items and lights lit up on dashboard. Pulled over and turned off vehicle. Would not restart. Towed to nearest dealer. Sat for 2 weeks until they could look at it. Told to rent a car in meantime. Diagnosed as faulty TCU. Replaced TCU. Went to pick back up and would not start. Clicking noise heard from engine compartment. Left vehicle and was provided loaner card. Cannot identify cause. Vehicle sits.
The contact's husband owns a 2022 Hyundai Santa Cruz. The contact stated that after her husband parked the vehicle in the driveway, he exited the vehicle and went into the garage when the vehicle unintentionally rolled forward into the garage and crashed into her vehicle. The contact's husband did not sustain any injuries, and no medical attention was received. No police report was filed. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The failure recurred with the "Shift To Park" message displayed while the gear shifter was shifted into park(P). The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 2,700.
My residence is located in a dip..I can't say valley..this new Santa Cruz won't go up the hill even with the turbo engine the grade is not much.. a honda accord goes up easily.. the Santa Cruz revs and petty much stalls and I have to pump the accelarator and not sure what is going on with it.. there are no recalls and so I don't know what is wrong with it.. now I am forced to think of selling it and getting another one..
lost of power while driving at 45 mph. no engine warning.
While driving on interstate 95, my 2022 hyundai santa cruz started to shake violently and lose power. At the same time lights came on warning me of an issue and to pull over. I got to the side of the highway (with much fear). I was able to turn the vehicle off and turn back on. After I sat for 5 minutes with it in idle, I tried to move the vehicle and it appeared to go back into a normal state. I was able to continue my trip, however it was scary to lose power like that. Hyundai just announce a recall - but appears to have no solution. The current condition is that I am afraid to use the vehicle now but have no choice. The incident was months ago, but I wanted to report this now that a recall was announced. Please get hyundai to come up with a quick solution as this is dangerous if it was to happen again.
While stopped at a stoplight in a turn lane, the dashboard gave alerts regarding lane assist being disabled and was giving other errors I don't recall. The vehicle would only drive 2-3 MPH through the turn lane and I was able to pull into a bank parking lot. After putting the vehicle in park, I could hear the engine slowly revving up and down. Two alerts were also sent to my phone via the My Hyundai app. DTC P213577 and C161386 I put the vehicle in park and powered it off. When I powered it on, it would give the same errors and rev up and down. I pressed the accelerator and there was no response. I had the vehicle towed to the nearest Hyundai dealership and they replaced the throttle body.
Driving at 60 mph. Car stopped responding to accelerator. I was forced to pull off the road. Not a safe situation due to traffic. Turned off car and restarted. The car would then accelerate normally.. There was an error logged stating that " A possible condition with your Engine Control Module has been detected. A full system check is recommended to be done soon. Please consult your your local dealership to schedule an appointment. This is a common problem occurring on numerous Santa Cruzs.
Hyundia Santa Cruz was purchased Aug of 2021 and it has 5,655 miles on it. After making a stop, sometimes the Santa Cruz does not want to accelerate when pressing down on the accelerator pedal. While pushing more on the accelerator pedal to make the vehicle move, after a second or three elapses while still pressing on the accelerator will cause the vehicle to suddenly lurch forward at a rate of speed too fast and I have to immediately slam on the brakes to regain control of the forward motion of the vehicle to avoid hitting the vehicle in front of me. I took the vehicle to a dealership today (9/16/22). No codes or errors were found by computer check or by a technician driving the vehicle. Dealer comment on the paperwork "Unable to verify concern at this time". Next comment on paperwork, "There is a software update that will remedy this concern". I refused the software update, as I have read numerous comments from online forums of customers having issues after dealership upgraded software. If they are unable to verify the concern, how does the dealership know the software update will remedy the issue that they cannot verify the vehicle has. Dealership paperwork also states, "Shifting issue will continue if software is not updated". It is NOT a shifting issue; it is an uncontrollable/unreliable acceleration issue. This vehicle will be put in storage on 10/18/22 and not taken out of storage until mid-May of 2023. In May of 2023 I will investigate the software update in hopes that Hyundia will have a more stable software update.
When pulling out onto a major HWY, the vehicle lost power. Vehicle acted like it was in "neutral" but engine wouldn't rev when pressing gas and rpm was bottomed out. Vehicle then would not shift out correctly.
While driving down the road the transmission went out of gear and I lost all power to the wheels. After pulling over and trying to shift from park and back to gear it wouldn’t go into gear and I was left stranded on the side of the road at midnight after work.
On June 21, 2022 around 10:55AM, while driving in the center lane on I-75, close to Ocala, Florida, warning sounds and a message on the panel indicated, "Warning, stop the vehicle intermediately" . Doing 70MPH on heavy traffic with a huge truck to my right and cars doing over 70MPH on the left lane, the engine stopped responding with no acceleration to safely reach the emergency lane. The following seconds were simply very scary when all of a sudden my car was loosing speed quickly exposing me to be hit by cars that I'm sure were not ready for my deceleration. I was simply lucky to quickly coast to the edge of the road. Called Hyundai road assistance and after 5 hours on this black car, under sun and over 94°F a tow truck arrived. After 10 weeks, the car is still waiting for a new transmission at Jenkins Hyundai of Ocala, Florida.
Problem 1 - The vehicle has stalled twice at low speed (less than 5 mph). Both times I had just pulled away from a parking space, coasting (or slowing) before a STOP sign and the vehicle dies. It beeps loudly, says shift to Neutral and restart. It did restart both times. This happened both times while being in SMART mode. I drove it about a month in NORMAL mode between stalls and the issue did not happen. Maybe a coincidence, maybe not. I have had the Santa Cruz less than 2 months. Problem 2 - While accelerating away from a stop, it seems the vehicle revs and does not accelerate, almost like it is not in gear.
While driving the car today, we had no power above 2200 RPM. When we went to pull out from an intersection, the car just puttered into the intersection, forcing me to try to get the car off the road as much as possible to avoid being hit by oncoming traffic. Once I was able to get the car moving, we immediately took the car back home in hopes of getting this issue repaired prior to it being in an accident.
On 08/13/2022, I was driving from Miami, FL, already 2 hours on the road and like 9:45 PM I was driving with my wife on the Interstate I-95 in the City of Melbourne, state of Florida, and stop at the I-95 North Bound Rest Area to use the rest rooms and change driver seat with her. Then 10 minutes later we resume our travel and after entering the I-95 again, the vehicle suddenly went into some type of limp mode and lose power while merging in the I-95 and I had to do an emergency maneuver to the right shoulder to avoid being hitted by another vehicles. After stoping, I turned off the ignition and back on again, since I was on a place not too safe I continued the driving back home. No Check Engine Light was on whatsoever. The vehicle was driven normal for the next 20-30 minutes, then while driving State Road 192 and while driving 65-70 MPH, the engine stalled again. I had to stop in the middle of the darak and empty road on the right sholuder with my Emergency Lights on. I tried restarting the engine and the limp mode still and I got the Check Engine Light on and steady. I called pushing the button for the Hyundai BlueLink inside the car and nobody answer the emergency number. I verified the BlueLink application on my phone and then noticed a code for the malfuntion. DTC: P030100, DTC System: Powertrain, DTC Sub System: EMS After 2-3 minutes I was able to continue driving home, when I pushed the pedal I felt the condition like loosing cylinder power this time and I pushed hard, the vehicle then suddenly was able to accelerate as normal and I was able to get home. After that I was able to drive the vehicle but I am not sure it is safe or not. I contacted the dealer Holler Hyunday at Winter Park Florida, and they gave me an appointment for 08/23/2022. I need my transportation issue resolved before that date since is my only vehicle needed to work and make wages. As a note this happened driving in Smart Mode. I will contact Hyundai to escalate this case.
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