2014 Hyundai Santa Fe Sport: doors won't lock, open or latch

Filed Sep 28, 2026 · Body · IL

I am reporting what I believe may be a safety-related defect involving the driver's door latch/lock actuator assembly in my 2014 Hyundai Santa Fe Sport, VIN [XXX]. The driver's door latch failed while the door was in the closed position. As a result of the failure, the driver's door could not be opened using either the interior door handle or the exterior door handle. The door remained mechanically stuck in the closed position. This was not simply a power door lock that failed to electronically lock or unlock. The failure prevented the driver's door itself from being opened from either side. Because the door was stuck closed, the inability to open the door normally substantially increased the difficulty and cost of the repair. SAFETY CONCERN My primary concern is occupant egress during an emergency. If this failure occurred during or immediately following a crash, vehicle fire, electrical failure, medical emergency, flooding event, or another situation requiring rapid evacuation, the driver or occupant could be unable to exit through the affected door. This presents an even greater concern for an elderly person, a person with a disability or limited mobility, or another occupant who may not be physically capable of climbing across the center console and exiting through another door. Depending upon the circumstances, an occupant could potentially remain trapped until another door could be accessed, a window could be broken, or emergency personnel could gain entry. The safety concern therefore is not merely that the door lock or actuator stops functioning. The concern is that failure of the latch/lock assembly can potentially eliminate a normal means of emergency egress from the vehicle. the federal safety agency has previously recognized in its investigations that an inability to open vehicle doors and circumstances involving potential occupant entrapment can create safety concerns, particularly when rapid access to or escape from a vehicle may be necessary. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U

Filed Jul 18, 2026 · SC

Both front doors stopped opening cant get in the vehicle or out of the vehicle from the front doors. Both stopped working within two weeks. The locks unlock and lock but the doors will not open. Hyundai dealership wants 8,000 dollars to replace Both door panels. This is a safety issue. If I get stuck inside the car and cant get out

Filed Apr 1, 2026 · Body, Electrical · TX

The passenger-side doors do not latch properly and may open after closing. This creates a safety risk while driving. The issue occurs continually and has worsened over time. Vehicle has approximately 106,265 miles. this causes the auto door locks no to work.

Filed Sep 26, 2025 · Electrical, Engine · WI · fire

What happened: While driving in Montana on September 21, 2025, the cabin suddenly filled with gasoline fumes and the accelerator pedal stopped responding. After pulling over, flames erupted from under the hood and the vehicle was completely destroyed within minutes. The passenger-side door could not be opened from the inside at first, delaying escape and creating a serious safety risk. No warning lights or messages appeared before or during the fire. (1) While driving, gasoline suddenly filled the cabin and the accelerator pedal stopped responding. Within seconds, the vehicle caught fire. The cause appears related to the fuel system, and possibly the ABS module. The vehicle was completely destroyed but remains available for inspection in a private tow lot. (2) The fire spread extremely quickly. Both occupants were nearly trapped inside when the passenger-side door would not open from the inside, delaying escape. The vehicle burned on the shoulder of a busy highway in Montana, posing danger to us and to surrounding motorists. (3) Not after this fire, but a similar problem occurred in 2023 when gasoline filled the cabin and caused the engine to stall. At that time, Hyundai replaced the engine under warranty. (4) No. The vehicle has not yet been inspected by the manufacturer, police, or insurance. It is secured in a private tow lot and is available for inspection. (5) No. There were no warnings at all before or during the failure. Even as gasoline filled the cabin and the vehicle caught fire, the check engine light stayed off and no alerts appeared. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Sep 5, 2025 · TX

My drivers side door opened while driving. The latch wouldn’t allow me to close my door.

Filed Jul 16, 2025 · Body · OH

I closed my door and the driver door latch became stuck and will no longer open from the inside or outside. I have tried to open it myself, ask a mechanic and a locksmith and no one can open the door without damaging the door.

Filed Apr 28, 2025 · Electrical · IL

I own a 2014 Hyundai Santa Fe Sport 2.0T which has had door latch issues. Recently, the front passenger side door latch needed to be fully replaced due to a failure which caused the door to be loose latching and the latch sensor always showing open. I paid out-out-pocked for this repair as the Hyundai dealership said there are models which this exact issue was identified, but they said the parts extension had not been placed for my exact vehicle. They were also confused as to why this was not being covered as they see so many of these same repairs. Now, less than one month later, the front driver's side door is now experiencing lock issues in which a loud grinding noise is occurring when the vehicle attempts to lock or unlock the door. Additionally, the door does not unlock some of the time from the external and the manual door handle on the interior is getting harder and harder to open. Both of these issues are consistent with other recalls for other Hyundai models and consistent with the door latch module and actuator failure. I would like to file a complaint regarding this issue as it seems to be a common issue with Hyundai models using this door latch module. I believe the parts extension and repairs for these door latches should be covered by Hyundai especially as this becomes a large safety issue with driving the vehicle with concerns of door latch stability and security.

Filed Dec 7, 2020 · Brakes, Electrical · 140,000 miles · VI

Tl* the contact owns a 2014 hyundai santa fe sport. The contact received notification of the federal safety agency campaign number: 20v520000 (service brakes, hydraulic). The contact stated that pearson hyundai (9530 midlothian turnpike, richmond, va 23235) and west broad hyundai (8903 w broad st, richmond, va 23294) were contacted and informed her that the parts were not available to remedy the recall. The manufacturer was notified of the issue and informed the contact that parts were available however, the contact called the dealers again and they stated that the parts were not available. The contact stated that the ABS warning and other warning lights were illuminated. The contact also stated that when she was near the vehicle with the keyfob, the door locks opened and closed automatically. Upon entering the vehicle, the push to start button failed to start the vehicle. The approximate failure mileage was 140,000. Parts distribution disconnect.