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Hyundai Santa Fe Sport door locks problems

17 of the 1,207 owner complaints about the Hyundai Santa Fe Sport describe doors won't lock, open or latch, most of them for the 2014 model year.

owner complaints
17
worst model year
2014
typical mileage
140,000
Is there a fix? There is 1 recall for this area of the car. See below

By model year

What owners say

Filed Nov 9, 2026 · Body · CA

Door latch closed indicator failure. Available for inspection (Yes) The Door may or may not be closed properly because the indicator shows always open. this is a safety risk because if the doors are opened while driving and the driver would not have the designed warning. Has the problem been reproduced or confirmed by a dealer or independent service center? (NO) Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? (No) Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? (yes) (I do not recall)

Filed Sep 28, 2026 · Body · IL

I am reporting what I believe may be a safety-related defect involving the driver's door latch/lock actuator assembly in my 2014 Hyundai Santa Fe Sport, VIN [XXX]. The driver's door latch failed while the door was in the closed position. As a result of the failure, the driver's door could not be opened using either the interior door handle or the exterior door handle. The door remained mechanically stuck in the closed position. This was not simply a power door lock that failed to electronically lock or unlock. The failure prevented the driver's door itself from being opened from either side. Because the door was stuck closed, the inability to open the door normally substantially increased the difficulty and cost of the repair. SAFETY CONCERN My primary concern is occupant egress during an emergency. If this failure occurred during or immediately following a crash, vehicle fire, electrical failure, medical emergency, flooding event, or another situation requiring rapid evacuation, the driver or occupant could be unable to exit through the affected door. This presents an even greater concern for an elderly person, a person with a disability or limited mobility, or another occupant who may not be physically capable of climbing across the center console and exiting through another door. Depending upon the circumstances, an occupant could potentially remain trapped until another door could be accessed, a window could be broken, or emergency personnel could gain entry. The safety concern therefore is not merely that the door lock or actuator stops functioning. The concern is that failure of the latch/lock assembly can potentially eliminate a normal means of emergency egress from the vehicle. the federal safety agency has previously recognized in its investigations that an inability to open vehicle doors and circumstances involving potential occupant entrapment can create safety concerns, particularly when rapid access to or escape from a vehicle may be necessary. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U

Filed Sep 14, 2026 · Locks · 142,622 miles · PA

The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated that the front driver’s side door failed to unlatch as intended using either the interior or exterior door handles or the locking mechanism. In addition, the contact exited the vehicle using the front passenger’s side door to exit the vehicle. An appointment was scheduled with the local dealer. Upon further investigation, the contact associated the failure with TSB: 14-01-004-1. The contact stated that it might be a potential safety risk for passengers in an emergency. The manufacturer was made aware of the failure by telephone. The failure mileage was approximately 142,622.

Filed Jul 18, 2026 · SC

Both front doors stopped opening cant get in the vehicle or out of the vehicle from the front doors. Both stopped working within two weeks. The locks unlock and lock but the doors will not open. Hyundai dealership wants 8,000 dollars to replace Both door panels. This is a safety issue. If I get stuck inside the car and cant get out

Filed Apr 1, 2026 · Body, Electrical · TX

The passenger-side doors do not latch properly and may open after closing. This creates a safety risk while driving. The issue occurs continually and has worsened over time. Vehicle has approximately 106,265 miles. this causes the auto door locks no to work.

Filed Dec 11, 2025 · Electrical · CA

The door latch assembly. It continues to show warning lights that my doors are still open when they are not. As well as my key fob when pressed twice, my car will not make any audible sounds. It continues to drain my power and kill my batteries. Have had my engine replaced due to engine recall. I have also had my hood latch replaced from a recall. My car sound be eligible for the door lock assembly recall. I have two children under 6 years old and safety of the door being shut properly is of the utmost importance to me. I have already taken the vehicle to the dealership and they have quoted me the problem as stated above. I can provide the quote! There is also a TSB 14-01-004-1. Which my car should be able to qualify for. Thank you.

Filed Sep 26, 2025 · Electrical, Engine · WI · fire

What happened: While driving in Montana on September 21, 2025, the cabin suddenly filled with gasoline fumes and the accelerator pedal stopped responding. After pulling over, flames erupted from under the hood and the vehicle was completely destroyed within minutes. The passenger-side door could not be opened from the inside at first, delaying escape and creating a serious safety risk. No warning lights or messages appeared before or during the fire. (1) While driving, gasoline suddenly filled the cabin and the accelerator pedal stopped responding. Within seconds, the vehicle caught fire. The cause appears related to the fuel system, and possibly the ABS module. The vehicle was completely destroyed but remains available for inspection in a private tow lot. (2) The fire spread extremely quickly. Both occupants were nearly trapped inside when the passenger-side door would not open from the inside, delaying escape. The vehicle burned on the shoulder of a busy highway in Montana, posing danger to us and to surrounding motorists. (3) Not after this fire, but a similar problem occurred in 2023 when gasoline filled the cabin and caused the engine to stall. At that time, Hyundai replaced the engine under warranty. (4) No. The vehicle has not yet been inspected by the manufacturer, police, or insurance. It is secured in a private tow lot and is available for inspection. (5) No. There were no warnings at all before or during the failure. Even as gasoline filled the cabin and the vehicle caught fire, the check engine light stayed off and no alerts appeared. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Sep 5, 2025 · TX

My drivers side door opened while driving. The latch wouldn’t allow me to close my door.

Filed Aug 8, 2025 · IN

I'm reporting a recurring safety issue with my vehicle's door latches. All four doors have, at different times, become completely stuck—unable to open from inside or outside. This creates a serious risk, especially in emergencies where quick exit is critical.

Filed Jul 16, 2025 · Body · OH

I closed my door and the driver door latch became stuck and will no longer open from the inside or outside. I have tried to open it myself, ask a mechanic and a locksmith and no one can open the door without damaging the door.

Related recalls

Latches/locks/linkages: hood: latchReported June 5, 2017 · 437,400 vehicles affected
What is wrong
Hyundai Motor America (Hyundai) is recalling certain 2013-2017 Santa Fe and Santa Fe Sport vehicles. In the affected vehicles, the secondary hood latch actuating cable may corrode and bind, causing the secondary hood latch to remain in the unlatched position when the hood is closed.
Risk
If the hood is not securely closed or the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Remedy
Hyundai will notify owners, and dealers will replace the secondary latch cable, free of charge. The recall began on August 4, 2017. Owner's may contact Hyundai customer service at 1‑855‑671‑3059. Hyundai's number for the recall is 163.

Recall number 17V358000 · Recall details

Questions about the Hyundai Santa Fe Sport door locks

Which Hyundai Santa Fe Sport years have doors won't lock, open or latch problems?

The model years with the most reports are 2014 (8 complaints), 2013 (6 complaints) and 2015 (1 complaints).

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