Door latch closed indicator failure. Available for inspection (Yes) The Door may or may not be closed properly because the indicator shows always open. this is a safety risk because if the doors are opened while driving and the driver would not have the designed warning. Has the problem been reproduced or confirmed by a dealer or independent service center? (NO) Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? (No) Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? (yes) (I do not recall)
2013 Hyundai Santa Fe Sport: doors won't lock, open or latch
6 of the 204 complaints about the 2013 Hyundai Santa Fe Sport describe doors won't lock, open or latch.
- owner complaints
- 6
- of this car's complaints
- 3%
- recalls
- 1
Doors won't lock, open or latch by model year
- 20181
- 20161
- 20151
- 20148
- 20136
What owners say
The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated that the front driver’s side door failed to unlatch as intended using either the interior or exterior door handles or the locking mechanism. In addition, the contact exited the vehicle using the front passenger’s side door to exit the vehicle. An appointment was scheduled with the local dealer. Upon further investigation, the contact associated the failure with TSB: 14-01-004-1. The contact stated that it might be a potential safety risk for passengers in an emergency. The manufacturer was made aware of the failure by telephone. The failure mileage was approximately 142,622.
The door latch assembly. It continues to show warning lights that my doors are still open when they are not. As well as my key fob when pressed twice, my car will not make any audible sounds. It continues to drain my power and kill my batteries. Have had my engine replaced due to engine recall. I have also had my hood latch replaced from a recall. My car sound be eligible for the door lock assembly recall. I have two children under 6 years old and safety of the door being shut properly is of the utmost importance to me. I have already taken the vehicle to the dealership and they have quoted me the problem as stated above. I can provide the quote! There is also a TSB 14-01-004-1. Which my car should be able to qualify for. Thank you.
The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated that the doors were locked using the door lock button on the driver’s side front door; however, while driving at an undisclosed speed, the doors unlocked unintendedly. The failure occurred without warning. There were no warning lights illuminated. The vehicle was not taken to the dealer and was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.
The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated that the driver’s side door failed to lock as designed. The instrument cluster was flashing, and the interior lights were illuminated. The door ajar message was displayed. The vehicle was taken to the local dealer where it was diagnosed that door lock assembly needed to be replaced and there was an internal failure. The vehicle was repaired, but the failure persisted. While driving with a young child occupying the passenger’s side rear seat, the rear passenger’s side door opened. The contact stated that she was unable to determine if the doors were locked. The manufacturer was contacted, and a case number was provided. The failure mileage was approximately 67,000. The contact stated that the failure happened twice and was repaired both times after each failure. However, they do not believe that this is a regular wear-and-tear issue.
Hyundai is unable to transfer ownership when you buy a used vehicle in reference to the blue link controls. The original owner will maintain remote control of the door lock/unlock features as well as remote start and stop functions. You will be unable to purchase the safety features and unable to contact emergency services should the need arise. I am able to provide full email conversations with hyundai blue link where they have been completely unhelpful up to the point they stopped communications with me by ignoring my repeated inquiries. I do not know who to file a vehicle complaint with. I have been trying to get this fixed since I bought the vehicle 9 months ago.
Related recalls
Latches/locks/linkages: hood: latch
- What is wrong
- Hyundai Motor America (Hyundai) is recalling certain 2013-2017 Santa Fe and Santa Fe Sport vehicles. In the affected vehicles, the secondary hood latch actuating cable may corrode and bind, causing the secondary hood latch to remain in the unlatched position when the hood is closed.
- Risk
- If the hood is not securely closed or the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
- Remedy
- Hyundai will notify owners, and dealers will replace the secondary latch cable, free of charge. The recall began on August 4, 2017. Owner's may contact Hyundai customer service at 1‑855‑671‑3059. Hyundai's number for the recall is 163.
Recall number 17V358000 · Recall details
Questions about the 2013 Hyundai Santa Fe Sport door locks
Is doors won't lock, open or latch a common problem on the 2013 Hyundai Santa Fe Sport?
6 of 204 owner complaints about the 2013 Hyundai Santa Fe Sport (3%) mention doors won't lock, open or latch. The model year with the most reports is 2014.
Is there a recall or service bulletin for this on the 2013 Hyundai Santa Fe Sport?
There is 1 recall and 0 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2013 Hyundai Santa Fe Sport
Engine failure 48Check engine light 35Stalling 31Knocking 24ABS 19Loss of power 18Fire or smoke 13Oil consumption 10Fuel pump 7Jerking 6Won't shift 5Sunroof shattered 5
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