The contact’s daughter owns a 2015 Hyundai Santa Fe Sport. While the owner was driving approximately 70 MPH, the engine started making a knocking sound. There were no warning lights illuminated. The driver called the contact and was advised to pull over to the side of the road and turn off the vehicle. Once the vehicle was turned off, it was towed to a certified mechanic who was unable to diagnose the vehicle. The vehicle was then towed to another mechanic, who diagnosed the vehicle with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was then towed to a dealer, who confirmed the failure and that the engine needed to be repaired. The dealer informed the contact of a Class Action Lawsuit for the engine failure and that the engine could be repaired; however, because the vehicle had not received the software update for Hyundai Campaign: (Hyundai TXXM Warranty Extension Number: 966/953/TXXM); the vehicle was no longer eligible to receive the engine replacement. The vehicle was not repaired. The manufacturer was made aware of the issue. The manufacturer opened a case. The failure mileage was 86,204.
2015 Hyundai Santa Fe Sport: engine knocking or ticking
10 of the 84 complaints about the 2015 Hyundai Santa Fe Sport describe engine knocking or ticking.
- owner complaints
- 10
- of this car's complaints
- 12%
- typical mileage
- 86,204
- recalls
- 0
Engine knocking or ticking by model year
What owners say
Dealer failure to to remedy engine replacement under settlement. I am entitled under the March 1, 2022, Settlement Agreement (the “E2 Settlement”) due to recurring Theta II engine failures caused by the oil-starvation/connecting-rod bearing defect. Vehicle stalling on highways and heavy traffic, Repeated codes and failures of MAP sensors, VVT solenoids, camshaft position sensors, starters (×3), batteries (×2), turbo wastegate, fuel pump, EVAP canister, thermostats/housings, etc. — all downstream symptoms of oil starvation and bearing failure Hyundai dealers (Hyundai of Palm Springs and others) have continued to misdiagnose and charge me for unrelated repairs while refusing to acknowledge the covered defect in the replacement engine. Relief Demanded Under the E2 Settlement Pursuant to Settlement ¶¶ 4.1, 4.2, 5.1, 5.2, and 6, I demand the following within fourteen (14) days: Full replacement of the failed engine with a new or remanufactured long-block assembly at $0 out-of-pocket cost to me, including all related gaskets, hoses, sensors, turbocharger, and PCM reflash: Full reimbursement of all out-of-pocket repair expenses incurred since the 2022 replacement (approximately $8,178.50+ $150 for two maxed out Triple A cards, and a new rental car for this week at $1500.00 total to date $10,148.50— Reimbursement of all towing and rental-car expenses (receipts enclosed); Compensation for diminished value of the vehicle. Confirmation that the Lifetime Warranty remains in full force on any future engine. In the alternative, a cash buyback of $25,000 in full satisfaction of all claims. This vehicle has suffered two qualifying Theta II engine failures, the second occurring in a warranty replacement engine. Hyundai of Palm Springs continued refusal to properly honor the settlement has caused extreme hardship, safety risks (multiple freeway/intersection stalls), and thousands of dollars in unnecessary expense
The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle lost motive power and was unable to exceed 15 MPH. The contact was able to arrive to the intended destination, where the failure persisted. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the knock sensor. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the federal safety agency Hotline for assistance. The failure mileage was unknown.
The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated he took the vehicle to the dealer to be serviced under the federal safety agency Campaign Number: 21V303000 (Service Brakes, Hydraulic). The contact stated that while his daughter was driving 45 MPH, the vehicle failed to accelerate with the check engine warning light illuminated. The vehicle was towed to the dealer and the contact was informed that the knock sensor detected a failure and shifted the vehicle into SAFE mode. The manufacturer was contacted by the dealer. The dealer was asked to continue performing tests on the vehicle. The vehicle was not repaired. The failure mileage was 71,000.
The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated while driving 60 mph, the accelerator pedal was depressed however, the vehicle would not exceed 60 mph. The check engine warning light was illuminated. The vehicle was taken to Pepboys who diagnosed that the engine had failed due to vibrations caused by the damaged connecting rod bearing. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 147,000.
Personnel, I received the attached 'product improvement campaign' notice from hyundai for my 2015 santa fe sport vehicle. If you read the campaign, I think, it reads like it should be a safety recall. They state the engine can have excessive connecting rod bearing wear. How can you believe them that the engine will not happen quickly and cause an accident. I think, as usual, they are looking more at the dollars than possible loss of life. The federal safety agency should be protecting the driver, not the manufacturer. Hyundai is placing the burden of their mistake on the customer. I had the software update done, but that does not solve the safety problem. This condition limits where you can drive this vehicle. The customer cannot be too far from a dealer. They do not state how far you can drive the car once the engine light blinks on! However they do threaten you, if you drive too far, you may void the warranty. Then they ask you to accept their apologies. They do not state if they will pay to toe the vehicle to the dealer. [xxx] I could not figure out how to attach the copy of the campaign. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2015 hyundai santa fe sport. While the contact's daughter was driving at an unknown speed, a knocking sound was heard from the engine and the vehicle stalled. In addition, smoke was seen from the engine compartment. The contact was unable to restart the vehicle. The vehicle was towed to auto land hyundai (20 e fayette st, uniontown, pa 15401, (724) 437-9999) where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50,000. *tt consumer stated engine blew out and had to be replaced.
Hyundai santa fe sport 2.0 engine 2015 as I was driving down the highway going about 75-80mph I started to hear a weird noise. When I decreased my speed the noise disappeared as I began to increase my speed the noise started again. It sounded like ticking/rattling noise. There was no indication lights that something was wrong. Nothing! I had to spend money to have the SUV towed to the dealership and for the dealership to tell me that the motor is gone and that it will cost me $5,500.00 to have it fixed. I am not a happy camper.
Purchased a cpo car from dealership. 32k miles. Drove approximately 150 miles when driving up a major highway at 60mph, engine starting severe knocking, in less then 1/2 mile, engine failed. Electrical worked, put on hazard lights. Brakes were unusable. Coasted to emergency lane and pushed into park. Car was towed back to dealership where it was determined that the car engine threw a rod. Entire engine needed to be replaced. This car was "certified". Car was returned to dealership where a full refund was obtained. I have video of the engine sound.
2015 hyundai santa fe sport 2.0t 4cyl wjth the previously recalled (2011-2014) engine. Theta || gdi 2.0 was running perfectly normal one day no warning lights or messages were displayed besides my tire pressure light . I was driving about 30 miles an hour on flat paved road when the engine started making a knocking/ ticking noise very loudly , the check engine light then came on , I turned the car around to head back home which I was only 4 miles away , the car was losing power to the engine as I kept driving to make it home , I made it to the hill I live on which is steep and tried to go a little faster but the car wouldn't go over 20 MPH at this point and the noise is becoming louder and louder . I made it to my drive when the engine shut down . I turned the key off for about a minute and then tried starting it up again , it wouldn't. Turn over and made a loud clunk . I did try having the vehicle repaired as I was told the trouble code it was displaying were p0014 and p0024 , my mechanic diagnosed this as the engine timing solenoids needing to be replaced and the camshaft timing being advanced , I went ahead with the new solenoids and a complete oil change due to there being metal shavings in the oil and on the solenoids . After the repairs were complete it was test driven by the mechanic and the engine shut down once again, the brand new solenoids and oil all had been contaminated with metal shavings . I was then advised that the engine needs to be replaced at my expense as it is out of warranty. I now have a car with an outstanding balance that doesn't run and a very high mechanic bill and nothing to show for it. I will not be purchasing a replacement engine out of pocket as this is a faulty engine
Service bulletins that may apply
- Higher-than-expected engine oil consumption
- Higher-than-expected engine oil consumption
- This bulletin provides important checkpoint guidelines when performing engine oil and filter change services.
- Follow the guidelines outlined in
- Check Engine warning lamp illuminated with DTC P1326 and/or engine may exhibit abnormal noise or no...
- Applicable vehicles with 2.0L T-GDI and 2.4L GDI engines may experience the Check Engine warning lamp...
- The warranty coverage for engine long block repair or replacement regarding engine damage or malfunction...
- The warranty coverage for engine long block repair or replacement regarding engine damage or malfunction...
Related recalls
No recalls on record for this model year.
Questions about the 2015 Hyundai Santa Fe Sport knocking
Is engine knocking or ticking a common problem on the 2015 Hyundai Santa Fe Sport?
10 of 84 owner complaints about the 2015 Hyundai Santa Fe Sport (12%) mention engine knocking or ticking. The model year with the most reports is 2017.
Is there a recall or service bulletin for this on the 2015 Hyundai Santa Fe Sport?
There are 0 recalls and 43 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2015 Hyundai Santa Fe Sport
Engine failure 20Check engine light 12Stalling 12Fire or smoke 6Won't start 6ABS 5
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